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Customer reviews

Rating 4.7 out of 5 stars with 1204 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the 65” Class Q80C QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the value for the price and the user-friendly remote control. While some users noted minor concerns about glare and the TV stand's stability, the overwhelmingly positive feedback points to a highly satisfying viewing experience. The TV's performance in gaming and its ease of setup were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,204 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stunning Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently upgraded our home entertainment setup with this Samsung 65" QLED Smart TV, and I can confidently say it's been a game-changer in every aspect. This television offers a breathtaking visual and smart experience that has transformed my living room. First and foremost, the picture quality is nothing short of remarkable. However, a fast speed internet/wifi setup or dedicated wired connection is essential. The QLED technology delivers vibrant colors, deep blacks, and outstanding contrast. Whether I'm watching 4K movies or playing my Xbox, the visuals are incredibly sharp and lifelike. The TV's HDR capabilities take the viewing experience to a whole new level. The size of this 65" screen provides an immersive cinematic experience right in my living room. The nearly bezel-less design creates a borderless display that maximizes the screen space, making it feel even larger than it is. What truly sets this TV apart is its smart functionality. Samsung's Tizen operating system is intuitive and easy to use. The Smart Hub provides access to a vast library of streaming apps and services, ensuring that I never run out of content to enjoy. Connectivity options are plentiful, and I've found it seamless to connect my gaming consoles, soundbar, and other devices. The TV's gaming mode with low input lag is a dream for gamers, offering smooth and responsive gameplay. The sleek and modern design of the TV is also worth mentioning. It complements the aesthetics of my living room, and the One Connect box keeps cable clutter to a minimum. In summary, the Samsung 65" QLED Smart TV is an outstanding addition to any home theater setup. With its stunning picture quality, smart features, and elegant design, it has elevated my viewing experience to new heights. I couldn't be happier with my purchase, and I highly recommend it to anyone in search of a top-tier television.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung Q80 Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung Q80C to replace a Samsung Crystal TV. The picture quality, easy set-up and smart features are excellent. Paired with a Samsung sound bar with awesome Symphony sound. The Best Buy representative was very professional and knowledgeable to help guide us to a perfect match. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    65 inch Samsung QLED TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous TV recently went out and so we needed a replacement. So I went to a best buy near me and shopped around. This was the first tv that caught my eyes. It was a floor model that was being discontinued for a reasonable price. It had a few scratched and a small dink on the back, however they price was reasonable for its condition it was in. Retail price was $1,300 and because of its condition it was marked at 45% including a $100 Overall with the delivery fee off a $100 I save over $700 I'm so glad I made the purchase. But a little heads up don't expect the quality of what you see at best buy when you take it home. Lol It all depends on what you watch and the quality it is in it allows. its only capable of producing what your subscription will provide. 1080 P, or 4K

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Solid tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 65” samsung q80c after returned the sony x90l, which was a totally disappointing, and I’m very happy with the image quality and the performance of the tv. Every content looks good, punchy colors, good contrast excellent scalling and clear audio and great overall sound. Totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Very happy with purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is fantastic and the smart TV attributes work great, especially for the price that I paid. Very good pre-Christmas sale. Because I use a soundbar with the TV, I will not comment on the sound quality, as I'm don't really know.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, good picture and easy to use interface. Would purchase this again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Samsung 65" QLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great price. For both movies and Sports, the colors and details are excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality the sound the ease of use on the remote this is the best TV I've ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great value and size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV size and color. love that I can have all my tv apps in one place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Its great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to use. LOVE It! Also really easy to mount on wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Best TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Everything I want. Clarity is amazing. And excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality, product price and set up is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    QLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and set up was super EZ. Picture is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Movie night - every night

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture from every angle! Absolutely love this TV. It’s like movie night, no matter what you are watching. Like watching in a theatre. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Like sitting in a movie theater

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV. The picture is so clear and the colors are vibrant and beautiful. I feel like I'm sitting in a movie theater every night.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREATPICTURE!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE HAD TV FOR 4 WEEKS. JUST An OUTSTANDING TV, PUT A SOUNDBAR WITH IT AND YOU ARE SET!! DONT NEED TO SPEND BIG BUCKS FOR THIS QUALITY.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. The picture is excellent. The only thing I wish is that Samsung would go back to makimg larger remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Yes, definitely consider others!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured I would share my experiences with the 55" and 65" versions of this Television... I've had good experiences with Samsung in the past w/r to televisions but am disappointed with these last two purchases. I experienced no issues with the 55" television for the first few months and decided to purchase a 65" Q80C for my main living room. Shortly after installing the 2nd device, I began noticing a variety of issues...mainly software/user interface related. In general I have been happy with the picture and sound quality but the other issues described below are what is driving the 2 star rating... First, the firmware updates could be handled better. Instead of the device becoming unresponsive with no explanation of what is going on, it could inform the user that an update is happening...I would usually find out about an update by power cycling the TV and only then would it display an update dialog... Next, I won't deny that there are periodic "outages" in which my service provider or streaming service has an interruption. Other screen devices on my network seem to handle these gracefully and recover. Both Samsung TVs don't handle these outages as well and one outage is enough to put the devices in an eternal "hourglass" state. Only a power cycle will bring the device back. This problem occurs over both Wifi and Ethernet networks. The problem seems to be related to the network "front-end" of both devices. In general it seems that the microprocessors used for these devices are underpowered and struggle with the demands of streaming AV data... I have verified that I can bypass Samsung's network interface bottleneck with an external Roku device and pretty much all of these annoying problems go away. I think the take-home message is to consider processing horsepower when purchasing this type of computing equipment...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RichardM,

      We appreciate your feedback, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q80C TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help you enjoy your new product.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, sound, and works great overall. My son can bluetooth for sound when he is watching it alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great tv. We have not purchased one in 9 years so we were hesitant, but this is working great.

    I would recommend this to a friend