Customer Ratings & Reviews
- Model:
- HW-Q90R/ZA
- |
- SKU:
- 6351231
Customer reviews
Rating 4.2 out of 5 stars with 423 reviews
(423 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers admire the sound quality and the Dolby Atmos feature of the 7.1.4-Channel 512W Soundbar System with 8" Wireless Subwoofer and Dolby Atmos. Many customers rave about the unbelievable sound quality and immersive experience provided by Dolby Atmos. However, some customers have concerns about the reliability of the rear speakers and connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Very Heavy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar extremely heavy and not able to mount safely and level with attachments. Had to purchase additional supports to properly and safely mount. Voice control challenging at times to sync w tv.
I would recommend this to a friendBrand response from Samsung
Posted .SportsNut:
Thank you for purchasing the Samsung Harman Kardon HW-Q90R Soundbar with Dolby Atmos.
Please refer to page 31-33 of the User Manual for mounting instructions:  http://downloadcenter.samsung.com/content/UM/201906/20190620110147312/HW-Q90R_ZA_FullManual_01_ENG_190521.pdf
Please refer to page 25 for voice command tips.
If you need further assistance, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat:  https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  https://www.facebook.com/samsungsupport
4) Twitter:  https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Rated 5 out of 5 stars
Great sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound system was very easy to install and automatically connected via Bluetooth. Very nice sound.
I would recommend this to a friendRated 5 out of 5 stars
awesome sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very well balanced sound. Just a bit heavy to be mounted to a wall.
I would recommend this to a friendRated 5 out of 5 stars
Amazing Soundbar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing soundbar. Better then my old 5.1 system with deeper base and no wires.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best sound system you can buy! Sound is out of this world and easy to use.
I would recommend this to a friendRated 5 out of 5 stars
Excellent choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is awesome. There are times that I feel like I’m in the movie with all the sounds are around me
I would recommend this to a friendRated 5 out of 5 stars
Great sound effects
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good system I’ll recommended to everyone that like to experience a theatre sound like system
I would recommend this to a friendRated 5 out of 5 stars
Love the sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. Bought another sound bar and returned. This does all it says and more.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Dobly Atmos sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great sound system without having to run wire. Satellite rear speakers and subwoofer.
I would recommend this to a friendRated 5 out of 5 stars
Q90 soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trust me, you will not be disappointed with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent soundbar. Everything I could ask for syncs perfectly with Samsung tv
I would recommend this to a friendRated 5 out of 5 stars
Awesome sound!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This absolutely FILLS the room with sound. A must have for audiophiles.
I would recommend this to a friendRated 5 out of 5 stars
Freaking Amazing!!!!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year of research finally pulled the trigger. Expensive but worth every penny!
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung Soundbar Q90
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me encanta es la mejor la recomiendo full, las movie, series y juegos se escuchan brutal
I would recommend this to a friendRated 5 out of 5 stars
Very great speakers for my room. Awesome setup for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ibought this for my room and i cant be more happy. It makes my room my personal home theatre!!
I would recommend this to a friendRated 5 out of 5 stars
Best soundbar you can buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it works there is no better soundbar , only issue making sure there no issues.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 4 out of 5 stars
Theater Quality Sound in your Home!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Samsung Q90R as my living room soundbar for over a couple weeks now and am extremely pleased with the overall sound quality and performance, with only a couple criticisms. The soundbar, subwoofer, and wireless rear speakers came securely packaged in a large box with styrofoam inserts to ensure nothing moves around and gets damaged. Unpacking and setting up the system was quick and easy. We did have to swap out our 65” TV with the 55” from our bedroom because the soundbar was too large to fit on our current TV stand with the 65” television, please read the specs for the full size and weight of the soundbar, this is the largest one I’ve ever owned. I have the soundbar plugged into the HDMI (ARC) port on my television with an Xbox One and Sony 4K blu-ray player connected to the soundbar HDMI in ports. Once everything was set-up I started my blu-ray player and the TV and soundbar turned-on automatically as they should, all was well. After listening for a few seconds I realized the subwoofer wasn’t connecting. I then did a check and realized the right rear speaker wasn’t connecting either. The left rear was connected and sounded good. After reading the manual a little more I found out how to manually connect the subwoofer and rear speakers using pressing “ID Set’ button on the back of the speakers for 5 seconds then holding the up button on the remote until “ID SET” is displayed on the soundbar. The manual connection worked quickly without any problems however I have to go through this process every time I turn on the soundbar, which is becoming very annoying. I do have a the Velop wireless mesh home wi-fi network in my house, which might be causing problems, but I’ve moved the nodes as far away from the speakers as possible and it hasn’t helped. Also, why isn’t the left rear speaker having issues? It always connects on startup. I’ll have to reach out to Samsung support to see if I might have a faulty product? Aside from the connectivity issue I have to say that this soundbar does a better job of recreating theater quality sound than any other soundbar I’ve heard yet. It sounds amazing! I’ve performed many sound tests, listening to a wide range of music, movies with Atmos, Youtube 7.1 sound checks, different media types, etc.. and everything sounds perfect. Movies, games, music, all come out clear and precise. This system has a fantastic overall balance and dynamic range. You can hear all the individual sounds, voices are no longer muffled by background noise, it’s like going from standard picture quality to 4K! The bass control is also exceptional, bass extension, speed, tonal variation, and attack and decay were all engineered perfectly, thank you Harman/ Kardon! I’m very happy with the overall design, and performance of this soundbar. The sound quality is state of the art and top of the line but the connectivity issues I've been having are preventing me from giving this 5 stars. Once I get the connectivity issue fixed, I will recommend this product to friends and family, with high praise.
I would recommend this to a friend Rated 5 out of 5 stars
Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome!! No issues with rear speakers and the bass is perfect!
I would recommend this to a friendRated 5 out of 5 stars
A great surround system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this system we brought the theater to our front room!!!!
I would recommend this to a friendRated 5 out of 5 stars
Great home theater at this price point
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was as simple as plug and play works great has outstanding sound bar
I would recommend this to a friend

















