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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 423 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers admire the sound quality and the Dolby Atmos feature of the 7.1.4-Channel 512W Soundbar System with 8" Wireless Subwoofer and Dolby Atmos. Many customers rave about the unbelievable sound quality and immersive experience provided by Dolby Atmos. However, some customers have concerns about the reliability of the rear speakers and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 423 reviews
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and has a really good user interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our theater room and we love it. The price was great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality takes up the entire room. Sounds like you in a movie theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the system and enjoying it. Would recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great system if you're not looking for too many things to hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with the quality and sound. Plays crisp and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Soundbar sound really clear its just how I wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this, great sound!!! Very (((loud))land clear. Bass is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Q90r

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar with a great sound Perfect for movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a very reliable and great sounding soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent system. Have Sonos and like this one as

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system Impressive sound. We enjoy it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound bar i ever heard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voices are so clear exactly what i been looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mini surround home system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sound enthusiasts this is a definite recommendation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Rear speakers
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Surround Sound System For a Beginner

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is a very good attempt at reproducing a home theater sound system without all the hassle of multiple wires and buying the right receiver. It produces a good enough movie watching experience that if you were to buy a home theater surround sound system, you would likely have to spend a bit more to surpass what this soundbar provides. However, it is not without its own frustrations and one must keep in mind the limitations of what a soundbar can actually do compared to a full surround sound system. For starters, the initial setup could not be any easier. You will need an outlet for each of the surround sound speakers, one for the soundbar, and another one for the subwoofer. Configuring the wireless speakers to connect to the soundbar took less than a minute total. The next step is quite important to get the most out of this soundbar, and that is placement. The manual includes recommendations on distances between the focus point, and this is important because in order to experience full dolby atmos, the sound has to reflect off of your side walls and ceiling. As you can already tell, this may not be suitable to many. You might have obstructions in the way, or you a window/ceiling fan blocking the reflection path. If that is the case, this may not be the product for you. Afterwords, the soundbar itself has levels for each speaker that you can adjust. If you don't take your time here to properly configure the levels to your liking, then you might as well buy a cheaper sound system. My advice is to find a sound track (I used one from the dolby site that tested an atmos system) and basically play that track until it is to your liking. Once you have the system configured correctly, getting to finally use the system is when you've now realized all that time invested in optimizing was worth it. I've experienced multiple soundbars in the past and this one easily takes the cake. You really can tell and hear the sound around you. In my opinion, the thing that is holding this back slightly would be the subwoofer. The bass just isn't there sometimes, and in this department I may be spoiled a bit by my other subwoofers. Overall, this is a solid investment if you have the room for it. This is a great stepping stone for someone who wants to experience full surround sound without the hassle of buying a lot of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a Bose system with this and we are very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and superb sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple setup with my Samsung TV. Music sounds excellent too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh ok sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised hearing it in the store. Heard the rears lacking a lot. I was told we can raise them just they didn’t know how to but there was a way. I took one to play with. The fronts sound great but the rear just totally disappoints. Even with all fronts at -6 and the rears at +6 you can barely tell a difference. Go with a different bar for sure.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Linx:

      Thank you for purchasing this Samsung HW-Q90R Soundbar System. I am sorry to hear that you were not completely satisfied with its sound performance.

      Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.

      You can reach us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      If you have not already done so, we invite you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Again, thank you for taking the time to share your experience. We hope to hear from you soon.

      - Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound easy setup quality is great perfect fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the sound effects while watching action movies

    I would recommend this to a friend
  • Cons mentioned:
    Rear speakers

    Rated 2 out of 5 stars

    Subwoofer not that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer already acting up only had it two months, surround sound is good

    No, I would not recommend this to a friend