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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 24 reviews

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    Rating 4.1 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers have good things to say about the quiet operation of this product. One customer said, "It's pretty quiet and does its job."

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Rated 4 out of 5 stars

    Decent dryer for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the money but under the same settings as my previous dryer this one seems to take somewhat longer to fully dry a load.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor materials in making this machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our samsung dryer is only 14 months old. Has been serviced twice, once under warranty after two months for a "bad belt". Now it clunks and out of warranty. THE DRUM HAS BROKEN ALONG THE WELD SEAM! samsung said its my problem. Only 14 months old and the metal breaks. I had doubts about samsung appliance and now its confirmed, cheap, cheap, cheap materials!!!!! DONT BUY! I have had whirlpools all my life and never have been done wrong!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy unless you want a headache

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dryer does not properly dry clothes. It was broken at deliver and takes over 4 hours to dry one loan of laundry. We were told to have the lent line cleaned (cost $100) and that wasn't it. Then we were told to only use the timer dry, because the sensor dry doesn't always work; that wasn't it. Then you have to do through the hassle of returning it to Best Buy, after two phone calls, stopping buy the store twice .... Now I have a washer, but don't have the matching dryer and afraid to purchase other Samsung dryer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got 3 months out of it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer was installed right before Christmas and now the end of March it has fried! $200 to get the part to fix it plus a 4 week wait. Will never buy Samsung again.

    No, I would not recommend this to a friend
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