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Customer reviews

Rating 4.6 out of 5 stars with 227 reviews

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  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

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93%would recommend to a friend

Customers are saying

Customers frequently mention the large capacity, quiet operation, and fast drying times as significant advantages. The steam feature is also praised for wrinkle reduction and ease of use. While some users have reported issues with the heating element, the overall feedback highlights the dryer's positive attributes. Many appreciate the dryer's size and ability to handle large loads effectively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 227 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Novelty not likely to wear off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this dryer for a month now. I absolutely love it. And more importantly, my wife does as well. It's operation is very quiet, and there are many options including steam dry. I prefer this dryer to other steam capable dryer because you don't have to pour water into the dryer for the steam cycles to be functional. Just a simple Y-connection in the back. Purchasing from Best Buy was actually very helpful. The sales associate was extremely knowledgeable especially when it came to installation. I was very concerned about fitting the dryer in the small space I have at home. I provided him the dimensions and concerns as well. He (unlike anyone else at other stores, Sears, Home Depot and Lowe's) guaranteed me that the unit would fit. He gave me peace of mind and he was correct. the dryer does the job and I have no issues with this unit. I would recommend it to my friends and family any day.

    I would recommend this to a friend
  • Pros mentioned:
    Dry time

    Rated 4 out of 5 stars

    Love this dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the set of Samsum washer and dryer. Like its counterpart, this dryer has intelligence built into it. It will adjust the dry time for the load weight. I took one star because there isn't a light when you open the dryer which makes it hard to what you need quick without having to take everything out. Otherwise, I would still recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our unit had a very minor defect. Best buy brought a whole new unit to the house the next day after i called. Quiet unit. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Steam

    Rated 5 out of 5 stars

    I like the wrinkle prevent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, the steam is so nice, clothes are not crumpled.

    I would recommend this to a friend
  • Pros mentioned:
    Steam

    Rated 5 out of 5 stars

    dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this dryer. bought the set and they work great. many settings for all clothes. love the steam to remove wrinkles.

    I would recommend this to a friend
  • Pros mentioned:
    Dry time, Noise level

    Rated 5 out of 5 stars

    love my new dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new dryer! I can put 15 towels in it and they are dry in less than an hour. Very quiet also. The static cycle is great. Still trying to understand the steam cycle. I just get wet clothes on that cycle. Other than that, its a fantastic dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this dryer for my wife along with a new washer as a combo deal. The dryer has a stainless steel interior drum, and my wife loves the steam option setting also to get rid of some wrinkles on some of my polo shirts. This is last years model but who cares, it has all the features that we need and it looks great next to the washer. It has more settings that we need but for the price we paid it was a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Dry time

    Rated 5 out of 5 stars

    Dryer is great so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it dries most of my items in one cycle. Impressed with comforter and pillow drying time. Twin washer helps since it spins most of the water out of items for less drying time. I haven't tried the Sanitizer features yet. I like the less wrinkles feature. Wish it were energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this and are very satisfied with the Dryer, really good at reducing wrinkles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quick drying time and great sensor drying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with the matching dryer. Both of them are great and are pretty much required since they both hold so much. I can't imagine our last dryer holding all of the clothes that you can get into the washer. Biggest thing that my wife and I were concerned about was being able to fit a King size comforter into the washer and being able to dry it properly, something that none of our previous sets have been able to do. Needless to say, it does. I've never really thought about sensor drying since I thought it didn't work (in-laws dryer doesn't); I was wrong. It's great, they both have a jeans setting and I don't think I've ever pulled out a pair of jeans that was still damp. Overall, a great dryer and one that I hope will last many years.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge inside. We do large loads and this capacity helps cut down the multiple loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    teenage son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teenagers go through a lot of clothes in a week and my new washer and dryer get quite the workout. with two 17 year old boys trying to get their laundry done in minimum time, they put rather large loads in my 5 cubic washer and it handles it like a champ. I like the simplicity of using these machines, and my grandson likes the music it plays at the end on the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome dryer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer because it holds lots of clothes and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Dryer and with the washer, even better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the matching washer. Though the washer cycles are long, the dryer cycles are short so it all evens out. Know that I'm used to longer cycles because front loaders just have longer cycles then the original top loaders. This dryer is huge, there are lots of options including steam which, though I hardly used it before, it is still nice to have to freshen up clothes. I do love being able to see what is going on inside. All in all, a great dryer. Can't complain and the sensors seem to be working well too which is more then I can say for my mom's LG front loader dryer which keeps on being serviced for malfunctioning sensors. Great buy, great price.

    I would recommend this to a friend
  • Pros mentioned:
    Dry time, Noise level

    Rated 5 out of 5 stars

    Excellent:)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first dryer. It is quiet and nice. Drys quick , it has a rack to place hats or shoes in dryer. It has wrinkle free dry, regular,bedding, or manual. Purchased it on the weekend before black friday sale. Price is so worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love my washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sooo glad we upgraded and got this one!! Best

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problems. Easy to use & so pretty!

    I would recommend this to a friend
  • Pros mentioned:
    Steam

    Rated 5 out of 5 stars

    Clothes come out dry and wrinkle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this dryer. I love the wrinkle-free setting that periodically rolls the load to prevent wrinkles from setting. Even if unused, the dryer has a cold water hookup that will let you steam out wrinkles... great for a quick fix to avoid ironing while taking care of other things. The tub is huge and can easily take a comforter. The cycles are smart and detect the moisture content while running so it adapts to the type/density of the material without overheating or under drying. Some cycles take a while, but I don't mind as all loads have come out without anything damp.

    I would recommend this to a friend
  • Pros mentioned:
    Steam
    Cons mentioned:
    Heating element

    Rated 5 out of 5 stars

    This Dryer is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the steam feature, it keeps your clothes free from overly wrinkling. Cool when you remove clothing from dryer, clothing does feel hard and shrunken from overly heating fabrics. It's wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our new dryer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much as we like our new Samsung washer, we like our new Samsung dryer even more. It has simple to use drying options and can easily deal with the largest loads, including bed comforters. Our old dryer made a harsh noise when the cycle was finished. Our new dryer plays a pretty little tune.

    I would recommend this to a friend
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