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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 76 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the 7.4 Cu. Ft. Electric Dryer's performance, ease of use, and quiet operation. Many appreciate its large capacity and the various features it offers. While some wish for an interior light and a more convenient door design, the positive feedback on drying performance and ease of use outweighs these minor concerns. Overall, customers find it to be a good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-76 of 76 reviews
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to it but i do love that my dress shirts and pants aren't so wrinkly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. There are some things they could improve on, but it is a really good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Late Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was several hours late from set time. Otherwise delivery went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing a dryer that isn't used. Love it!! No wrinkles so no more ironing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works Great! Very quiet and the melody that plays when finished is so cute!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was a excellent purchase and I really enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer works like its supposed to, gets clothes dry

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mrs

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in 2022 and the oven will not work I will never purchase again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed working with you, But, there have been a few times that I was transferred too many times, and not well informed as to how to get my money back on a warranty. I have had a few products that I had, ended up having to exchange because they broke down or just had glitches.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moisture sensor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look. Dryer sometimes doesn’t recite moisture and stops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dry or dry not will be the answer to this new drye

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had it a month or so so far so good all I can say

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer sometimes takes a while to fully dry. Not sure if I need more learning ok the machine

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we are always here to help you get the best performance out of your dryer. I am including a helpful link to a troubleshooting guide to support your concerns on the clothes not being dry (https://bit.ly/3olRieI). Thank you for being a Samsung customer! ^Lena Samsung

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you buy a dryer to dry your clothes? Then this isn’t the one for you! I’m at a loss on why this is a dryer because it only spins the clothes and doesn’t dry them. If I could get my money back I would. If I wanted to waste my money I would gamble it at a casino. On a side note the installation team didn’t even connect the dryer vent and the flexible duct doesn’t fit at all. Purchased on 11-15-2020 and had it installed on 12-12-2020.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Rachel, I understand you are having some concerns with your clothes not being dry in your Samsung Dryer and know how frustrating it can be when your expectations are not met. I would like to make sure that you are getting the best performance from your machine and provide some very helpful information. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      If you need any assistance, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513).
      Please reference ticket number 1143358374. We welcome you to our Samsung family. ^Brad Samsung

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy Had 4 months It stopped working and best buy was not helping at all

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad that you brought this up, LisaS. We'll ensure that your unit works at its best!

      Your dryer will typically start with a push of a button. If it doesn't, the door might be open, or Child Lock might be on. Learn more from these details.

      Samsung dryer turns on but doesn't start or spin:
      https://www.samsung.com/us/support/troubleshooting/TSG01001987/

      You may also watch our youtube video about "How to fix a dryer that won't start":
      https://www.youtube.com/watch?v=78lJFJkU7hI

      I have shared your model's user manual on how to disable the Child Lock feature. Turn to page 42 for your reference:
      https://downloadcenter.samsung.com/content/UM/202101/20210108110046090/DV3400T_DC68-03784M-02_EN_CFR_MES.pdf

      How to reset your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00087942/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145293121, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Excellent Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Using it for the past 4 years without any issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works GREAT! The dryer on the other hand has not been working right since the day I got it. I cannot use any other settings except for time dry and it has to be set for 1 hour to ALMOST dry my clothes. The sensor drying settings don’t detect is my clothes are wet correctly. It just stops thinking my clothes are dry and they are very damp. Ugh very frustrating

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Fbailey, I realize you are having some concerns with your Samsung Dryer and know how it feels to have an appliance not operating properly. I want to send you a helpful guide that will be sure to give you top of the line results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      If you need any help, you can reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143987343. We would like to give you a warm welcome to our Samsung family. ^Brad Samsung

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