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Razor503 Posted
Super slick dryer, I paired it with the matching Samsung washer. It dries fpast pand isn't too complicated to use. Lots of settings if you want to dial in your exact drying needs.
Alecha Posted
Large machine, works well, if the clothes are finished the dryer will end early if you set to eco. It’s helpful!
paullies Posted
Love this dryer. I have not found a load to big. very quiet. easy to use settings. I had not used anyone to set up. best buy delivered, excellent service but My home was almost wired for this, I just needed to place a 30 amp plug on the circuit and the dryer had clear directions for its set up.
SadiaH Posted
Great dryer. Being a family of 6 I am doing tons of laundry. This dryer gets the small loads to heavy towels fully dry. Easy to use. Great light in the inside when open door.
Wubb0385 Posted
This item seems to work ok. We haven’t had it very long to give much of an opinion. It looks nice & matches our washer. Where we were disappointed was in the delivery. Delivery was a comedy of errors. First they were late, borderline rude & did not have the correct items to safely install. They turned it on anyway for 30 minutes - we immediately turned off when the left. They brought an incorrect size vent. Called BB ASAP but they don’t carry the correct size - only this one which many customers probably had the same issue. So…..we had to drive back to BB to get a refund, go buy correct part & install ourselves. To make matters worse, because the installer turned the machine on, we were unable to run the safety check built in to the machine. Can only be ran immediately after the install…..makes sense to check safety prior to running. Had the installers at least read the manual they would have known all this. All in all this was a frustrating experience. When we next need to purchase a major appliance we will think twice before going to BB.
ShanaA Posted
High performance dryer!!! Able to dry blankets with ease!! Love it!!
CoolKitty Posted
The dryer works well, but I am still learning how to adjust laundry to the settings. There are lots of options. Most loads dry completely the first time. I have had an issue with some loads still being damp -- especially if the load is left in the machine overnight. The lint trap works well and the dials and settings are easy to read and set.
ClaudiaW Posted
Love the washer and dryer. Very easy to use. Machine senses capacity of water to ad to load. Also, the dryer adds additional time based on selection to insure clothes are dry.
KathyZ Posted
Excellent service when purchasing from sales rep. I love this dryer. Very efficient, quiet and dries my clothing very quickly. My old Maytag of 13 years just died. It was taking forever to dry clothing. But, this new Samsung ( I have matching washer -also amazing) quickly dries loads under an hour. Love it
EileenC Posted
Samsung dryer have large drum. The lint trap easy to clean. Takes a little longer to dry a load than my old dryer. The install was one time and very professional
Greg Posted
I’m very happy with the dryer. It’s easy to use and dries out clothes fully as long as we follow the settings correctly. The size is great and we’re able to easily fit our what we need dried into the dryer. No complaints with this dryer.
JaniceS Posted
Very easy to use. Dry your clothes in one cycle. And all you big stuff like blankets and all that not a problem they all fit and dry with no problems.
AaronB Posted
Purchased back in April and has been absolutely wonderful! Quiet, efficient, and look nice. I am very happy with the purchase thus far
ChrisB Posted
There are lots of good reviews for this dryer, this is not one of them. Nothing is fully dry no matter what setting I pick. There are always some things that come out damp. With my old dryer it would go until everything was dry. This is supposed to sense moisture, it does not. Sure it's a large capacity and it quite but I would take my old Dryer back as loud as it was..
Posted
Hello ChrisB,
We understand that dealing with a dryer not drying well can be frustrating. Let us help.
The below link contains information on what to do when the dryer's heat is not enough to dry. It also includes other links for cleaning the dryer, running a vent blockage test, error codes (if any), and a video to watch from start to finish.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
You may also check page 46 of the user manual for other recommended actions if the dryer dries unevenly.
https://downloadcenter.samsung.com/content/UM/202307/20230703131904267/DC68-03784D-13_IB_DV5400_EN_230703.pdf
Lastly, we have provided the guides for the recommended laundry load size and the dryer's cycles, settings, and features.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146748182) to help our team pull up your information when you message us.
Thank you.
-Angelica
Jaejoo Posted
My dryer was quut to working few month ago, and tried to fix with appliance guys cause the dryer was 13 months old. Two guys did not figured out with two different parts. Wasted money and times for waiting guys coming schedules and so on. I decided to buy new dryer, but no inventories what I wanted to get budget. Found open item curbside pick up, didn't work and returned that and bought this dryer, then plugged in, didn't work. Then I figured the plug power line was the problem. After I changed power cord, then working well. So, I am not sure my 13 months old which I got rid of it problem or ... So, if you don't get power at all problem, check your cord first after circuit breaker. New dryer this item, I like that sensor touch operation buttons and inside light help to check inside easy. Quite yes. Dry well.
Korey Posted
We decided to upgrade our washer/dryer before our baby comes in September so we don't end up in a pickle, and these did not disappoint. The dryer is quiet and has a ton of space. Can fit a king size comforter easily.
JohnyH Posted
Great Dyer, performs really well and was a really good price.
Mybeauty Posted
Love it so far. Clothes dry perfect. I use the economic button. And, so quiet. Towels & sheets are so fluffy & soft. Was a little hesitant to purchase the micro button & Samsung, absolutely live it so far.
Kristina Posted
I had excellent service from Patrick at Best Buy/ Tuscaloosa, Al. He was able to answer my questions and was very helpful and polite. I am enjoying my new washer and dryer, it is easy to use and it gets the job done.
AmyD Posted
I was hesitant at first to purchase a Samsung dryer. I new they made excellent products such as TV's, but wasn't sure on a dryer. I have only owned my dryer for about 3 weeks now and I love it! I love the huge capacity. I'm still adjusting to all the available drying selections. Normal selection seems to work the best. Most clothes and towels dry very well in a descent amount of time. I am still trying to find the right setting for jeans. Jeans dry pretty well on normal setting except the waist band still seems damp. Throw them back in and in less than 10 mins they are dry. The alarm when drying is complete can take a bit to get used to at first. I feel like it could be a shorter alarm. Overall, I'm impressed with the quality of this product.