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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 182 reviews

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Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 182 reviews
  • Rated 2 out of 5 stars

    Real life review!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because of all the good reviews that it dries fast. Couldn't dry my small bathroom rug after 40 mins sensor dry (normal/medium). Rewashed because washer did terrible job. Dried 50 mins (more dry/medium) and 20 mins timed dry, still damp! Going to rewash load and try more dry/high heat but at this point should keep older dryer. Capacity is nice.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      It's frustrating to deal with a dryer that doesn't live up to its reviews, especially when you've chosen it based on recommendations. We are here to help with your experience.

      I have shared a Samsung link below to help. You can skip the step of disabling eco-dry since it does not apply to your dryer model. The link also has hyperlinks like run a "vent blockage test" for additional help.

      Clothes are not dry after using the Samsung dryer:
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-is-not-hot-enough

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147320547 to help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dryer and the nice feature it has and the quality of the product. I’m a Samsung fan but honestly I do love this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Dries my clothes so quickly, and I noticed it’ll even extend how long it stays on to make sure the clothes are completely dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We realky enjoy ours. Its been about 3 months and we are a family of 7. It meets the needs of our constant laundry battle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. I’ve had several different brands in the past and this is by far my favorite. Would absolutely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer Works great. Good size for bigger loads. Efficient. Delivered on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and also dosent take enough space and takes more loads greatly recommend if you living in a tight space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bb

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product,this is the second one I have bought.the first one was for me and then I bought one for my mom

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked perfect for a year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Dryer October of 2023. Worked flawlessly for about a year then would randomly be extremely loud intermittently(like something is wrong with the motor or belt). Lately it has just gotten worse. Another complaint is that you cant turn off the audible tones/beeps like most other Samsung washers/dryers. (our washer is also Samsung and we can turn off the sounds.)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lint trap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only “problem” I have noticed is the lint trap. At some point one would have to get a special sweeper attachment and suck the excess lint out of the opening where the lint trap goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid dryer, I’ve had mine for almost over a year now. Never given me any problems and drys clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large dryer that works well and dries quickly! it sits a little taller than the matching washing machine but works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Many settings. The sound when turning it on or when the dry is done is fun.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Damaged, but works excellent l!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four (4) stars because it came in damaged (probably during shipping) but 5 stars for functionality! It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out nice and fluffy, took way less time to dry then my last set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy efficient and great looking.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't received yet but looking forward to installation and use. Really happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our dryer. Dries the clothes completely. I recommend to my family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works great. The only thing I don’t care for is that I have to dry heavy stuff twice, maybe because it’s electric it doesn’t get as hot as gas but I do like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. It dries loads of laundry in half the time of my old dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price of this was great. Delivery was great. I needed a new dryer and this is wonderful.

    I would recommend this to a friend
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