Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $429.99
Clearance
The comparable value price is $969.99

Customer reviews

Rating 4.3 out of 5 stars with 79 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the 7.4 Cu. Ft. Gas Dryer with Sensor Dry's fast drying time, ample capacity for various sized loads, and ease of use and maintenance. The dryer's quiet operation is also frequently praised. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 79 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer / Dryer Set

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always used a front loading washer and dryer, i will say this is one of the best washer and dryers sets i have gotte. Worth the money. So much room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Very efficient and easy to use and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I got it on sale for just $430

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gas dryer is excellent for my father, easy to use. Very hood electricity bills savings and looks modern.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works but nothing special

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job but needs to be used on the heavy duty setting. When I use normal it claims the clothes are dry but are still wet. Also wish the buttons were touch not press.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung dryers longevity issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our Samsung washer and dryer a couple years ago. It’s now out of warranty. The drum is cracked at the weld, which as it turns out, is a very common problem with ALL Samsung dryer models. Their drum material is paper thin and has a welded seam which breaks over time causing a loud clunking sound. A new drum is almost as much as buying a new dryer. Stay away from Samsung dryers.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Steve, a working dryer is needed to have dry clothes to help you with the broken drum.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://u .community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146673363) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best home Investment

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this dryer for about 90 days. Not only was it affordable, the removal and installation service was terrific! The dryer has so many options, it works well, and I have no issues to report. It gets the job done and the brand is well-known! Don't look any further, make the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great combo and deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal with the washer. Both work outstanding. Both were returned because of delivery scratches and dings. But none of that stuff is noticeable. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Dries clothes all the way

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the hest dryer i have ever owned. Most dryers that i owned before this one did not dry my clothes all the way. This dryer absolutely dries my laundry perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, It's spectacular I don't regret having bought it ! You will not regret it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality, I been using it for over a year now, and they do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good , big capacity. Only complaint is the pause/start button that some sometimes gets stuck The machine have a sensor that indícate if the clothes are dry, which is very convenient. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Love Samsung products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfy with my purchase. Dries clothes quick. No need to add more time to dry clothes better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Dryer, Atrocious Installers!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the dryer a month but it seems to be working fine. Best buy was professional and courteous. The problem was the actual installers tried to rip me off for $165 by insisting that, to meet code, they needed to replace my working gas shutoff valve with a newer one. I'm handy and know these valves sell for about $10. To unscrew old and screw on new was 30 seconds! For this they demanded $165 and if I refused they'd leave without installing. I was appalled but paid it and immediately called BestBuy to complain. They agreed to reimburse the $165 so I won't give them one star. The local install company was called "Best Yet Installations" in Massachusetts. Do not let them use this company!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear BestBuy clients,

      Thank you for finding an opportunity to share your sentiments with us about the installation experience you had. We are happy to help you.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfied purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, does the job, love the color! The only thing is they scratch easily so be careful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent and reliable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, large capacity and very easy to use. My wife likes the very long song these Samsung appliances play when a load finishes.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, close dry faster and love the de wrinkle option

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Completely dries full load of wash. Has nany features and I like the control panel being on top and not on the front like my previous dryer. Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought one, it works very well my dryer broke and I did not know what to do and I ordered it and I got it within a couple days, thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer, it matches the washer I bought last year! beautiful finish and quick dry.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gas dryer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my parents and they love it. No issues so far.

    I would recommend this to a friend
Sponsored