Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 403 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.2 out of 5 stars

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 403 reviews
  • Rated 5 out of 5 stars

    Excellent dryer!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer,it has a sensor to detect if the clothes are not dry yet and automatically will add more minutes to dry it completely. I also like the wrinkle cycle,I use it to remove the wrinkles of any clothes in about 20 minutes. This is a great product and I'm so happy that I purchased it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practically noiseless and automatic steam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to view as well as to use. It has a waterline hookup for the steam unlike our last one that had a cut that needed refilled! Pairs nicely with the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST Customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected problems! What I discovered is Best Buy tech and salesmen were the Best. I was surprised, expecting something less and was excited that the service was Excellent! Really.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent & Classy Looking too!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. Works great, looks great. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Large capacity, Quiet

    Rated 4 out of 5 stars

    Great Washing Machine for the whole family!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is very efficient and clothes consistently come out very clean. The default programs on the machine are perfect for longer washes with heavy stains, bedding, towels, etc. The short wash is also very quick and efficient. It is very quiet, even when spinning. You can really load this machine up. You can wash a lot of clothes in one run. The spin is very good and y cry-fit comes out completely dry out of the machine. The only problem we have is that it is a little deep so it is harder to reach to the bottom of the machine when emptying it. Otherwise, it is a great machine!

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Quiet, Steam

    Rated 4 out of 5 stars

    if stacking, its hard to see the control panel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a package purchase with the washer of the same model. Both washer and dryer have many settings. Compared to the previous set i had, this is much quieter. It fits in a small closet next to my bath room, unfortunately i did not think about the depth of the machine when i purchased. It comes out about an inch past the door way, As a result i had to remove the closet door, but i can still hear my tv just fine when the machines are running. It's also big enough to wash & dry (heavy) king/queen size blankets. Bonus: steam feature that works pretty well if clothes become wrinkled.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Large capacity, Quiet

    Rated 5 out of 5 stars

    Great, Sleek High Quality Design

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with affordable options. Unit is very quiet and has a large capacity to do large loads. Color and matching washer set are clearly a talked about unit. Exceptional quality!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Large capacity, Steam

    Rated 5 out of 5 stars

    Dryer is perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been everything I wanted it to be. Color is beautiful and it is large enough for my comforters, which I always had to dry clean. I am excited to use the steam feature.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this dryer but especially the setting for wrinkle free clothes. I think I'll never iron again. This dryer is a beautiful Azure blue color and goes great in my Carolina Blue laundry room. It pairs well with the matching washer which I love equally. Now I don't mind doing the laundry. In fact, my husband now volunteers to do the laundry for me. I got both on sale so that's a plus, too. Also bought the matching pedestals for each. Samsung is a great brand making quality products. My whole house will soon be outfitted with all Samsung appliances. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Quiet

    Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We researched this for several months before purchase and I have to say we made a great choice. Purchased this for my parents along with the washer and they absolutely love it! Large enough to hold their heavy blankets and very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Easy to use

    Rated 5 out of 5 stars

    Easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Wrinkle free is Awesome. Love the color too.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      An awesome dryer for an awesome customer like you, Craftsmanken! Thanks for choosing Samsung. ^Jecca Samsung

  • Pros mentioned:
    Easy to use, Quiet

    Rated 5 out of 5 stars

    Quiet and does a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last W/D set was also Samsung front loaders purchased over 10 years ago and sold with our last house. We loved that set and these are a nice upgrade. Similar features, but all around better built. They are quiet and seem to be very efficient at doing their main job, cleaning our clothes.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for being a loyal Samsung customer, JoeN. We are pleased to hear that you're enjoying your upgrade. ^Lo Samsung

  • Pros mentioned:
    Large capacity
    Cons mentioned:
    Lint trap

    Rated 4 out of 5 stars

    So Quiet and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the larger capacity to be able to handle king size bedding without any issues. Saying goodbye to dryer sheets (and laundromats!) is awesome. Haven't got a chance to use the steam feature yet, but it will happen. The lint trap is a little difficult to get open at first but the more you use it the easier it gets.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Large capacity

    Rated 5 out of 5 stars

    Amazing drier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my gosh my last drier I had to run three times before even a small load would be completely dry. This one I can run once and it's all dry! So nice to finally have an efficient drier. Huge space for large loads, which is really convenient for my family. Love all the different cycle options too.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Quiet

    Rated 5 out of 5 stars

    Great dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung dryer for the house. It is a wonderful dryer for my needs. It is not noisy as I am using at the 3rd floor. it does dry your clothes efficiently without do any damage. It has many settings that you can choose as you need it.

    I would recommend this to a friend
  • Cons mentioned:
    Damp clothes

    Rated 3 out of 5 stars

    Dryer needs help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is bad to the bone! When drying work clothes and jeans you have to adjust the time and turn off the “eco dry” or else your clothes come out damp. For normal clothes like shirts, bed sheets and socks the normal dry with the “eco” is fine. I dried a load of clothes today and adjusted the heat and time viola! They came out nice and dry. I love the lint basket. It came with a dent in the side which I’m not so picky I’m gonna make them get me a new one but I could! Plus it sticks out further than the washing machine because of the rigid vent hose. Overall I love the set but I’m gonna give it three stars because my old set I gave to my son had a dryer rack(stock and free) a stainless steel drum(standard) and it was going strong since 2008 without a hitch. Samsung make the best washers and dryers but it’s a shame they make you upgrade for a stainless steel drum for the dryer and upgrade to more expensive model for a drying rack. Samsung please get back to basics and take care of your customers like you did before, you got more for less and your quality control was out of this world!! Now your sending dented units and making hard working families work harder to buy less?!? Don’t understand the business model? Best Buy take notice and demand more from your vendors!!

    I would recommend this to a friend
  • Cons mentioned:
    Control location

    Rated 5 out of 5 stars

    LOVE this dryer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this as a replacement when my fancy Kenmore HE 4T finally bit the dust after 12 years. Surprisingly, the blue Samsung dryer exactly matches my Kenmore blue washing machine. This dryer has a huge capacity, lots of cycles, and even plays a nice tune when the cycle is done. It totally rocks. I also bought this with the washing machine for a vacation house. We stacked them and my only complaint is that the controls are very hard to see/reach on the dryer when stacked, and I'm 5'5". Samsung should have put the controls closer to the front of the dryer rather than the top. Still, I'm happy to deal with this because I like the dryer so much.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    dries effectively, easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this drier-- for 3 reasons: 1. it dries effectively, 2. it is energy efficient, which I appreciate for the obvious reasons of monetary savings and environmental friendliness, and 3. it is easy to use and makes cute sounds when complete.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Height

    Rated 5 out of 5 stars

    Aesthetically Pleasing & Gets the Job Done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue color is very stylish and all of the settings are great. They are tall, so stacked, my wife needs a stool. We may unstack and purchase the drawer pedestals for each in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Steam

    Rated 5 out of 5 stars

    Large Capacity with Tons of Options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new dryer. We can dry large loads without wrinkles. The settings also allow us to decide just how dry we want our clothes. There is also an awesome "steam" feature for removing wrinkles.

    I would recommend this to a friend