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Customer reviews

Rating 4.6 out of 5 stars with 2092 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 2,092 reviews
  • Rated 4 out of 5 stars

    Great looks, okay for the price, still prefer LG

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    Posted .
    Owned for 6 months when reviewed.

    It's okay for the price but I'm not confident it's going to last more than a few years. From a looks perspective it's a 10! There isn't much insulation around the drum so it sounds pretty loud on my tile floor. The feature I like the most is the ability to choose a more dialed in water temperature. It lets you choose a temp level so you have more choices than cold/warm/hot. I also love the blue lights and the little songs it plays. Yes, it's gimmicky but anything that brings enjoyment to a mundane chore is welcome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY tall when stacked.

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    Posted .
    Owned for less than 1 week when reviewed.

    I bought the stackable set, electric. When stacked, these units are very tall. The dryer buttons are 6' 6" from the floor. I had to buy a step stool for my wife to operate it. She's 5' 3" tall. This next part you need to be aware of, the electrical connection is at the top of the washer. If your receptacle is attached to your baseboard, you will need an 8-foot appliance cord to fit comfortably. Good luck finding one. I had to buy 10/3 braided appliance wire and a plug to make one. Here's a pic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    10/10 on looks, not sure about quality yet

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    Posted .
    Owned for 6 months when reviewed.

    It's okay for the price but I'm not confident it's going to last more than a few years. From a looks perspective it's a 10! There are lots of cycles to choose from and it does a good job of sensing when the items are almost dry. I also love the blue lights and the little songs it plays. Yes, it's gimmicky but anything that brings enjoyment to a mundane chore is welcome! (FYI this takes a 4-prong plug)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsungset

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    Posted .
    Owned for 1 month when reviewed.

    So far so good with both the washer and dryer. Did several loads an no issues at all. Installed them myself and leveled everything. Got them at such a great price even with the 5 year geek squad protection it was still less expensive for many other sets from other retailers and they perform perfectly. Hopefully they last many years. We decided to not spend several hundred dollars more and get the pedestals as we are remodeling the laundry room and we are going to create a platform under them and tile the floors, platform and walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung front load washer quiet and efficient

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    Posted .
    Owned for 1 month when reviewed.

    3rd washer in 5 years, and it looks like we finally have a winner Samsung! after a month of daily use the family has voted and its unanimous, they Love this new washing machine, Loads are washed faster and better and as a surprise bonus wrung out so thoroughly im saving on my electric bill as the dryer never sees double duty like with our previous Maytag waher. Thank you Samsung for making a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer review

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    Posted .
    Owned for 1 month when reviewed.

    So far so good with both the washer and dryer. Did several loads an no issues at all. Installed them myself and leveled everything. Got them at such a great price even with the 5 year geek squad protection it was still less expensive for many other sets from other retailers and they perform perfectly. Hopefully they last many years. We decided to not spend several hundred dollars more and get the pedestals as we are remodeling the laundry room and we are going to create a platform under them and tile the floors, platform and walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans great but loud

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    Posted .
    Owned for 2 months when reviewed.

    I got this because it said it had less vibrations and looked like it would be great but it is kind of loud when it spins and its definitely not level i am not sure if a leg was bent when it was delivered or something but it seems to wash my clothes great and i like the self cleaning mode. I will probably get a better one though when i can afford it. I am glad i got 5 year protection on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WasherDryerDuo

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    Posted .
    Owned for 2 months when reviewed.

    I’m loving my new dryer & the music when completed. Didn’t know I had to purchase stackable equipment until delivery day. Had to reschedule for two additional weeks for delivery. Now it sits nicely on top of my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a keeper!

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    Posted .
    Owned for 3 weeks when reviewed.

    This is my first electric dryer. All the others ones were gas. So it did dry and it met my expectations. Not too loud. Feels like it will last a long time. The lint filter works better than the maytag gas dryer but is a bit more finicky though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, sheek Samsung washer!

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    Posted .
    Owned for 2 weeks when reviewed.

    The washer is great so far! It’s been a few weeks since Best Buy came out to install. It gets our clothes really clean with no streaking, excessive water, etc. Real nice, sheek design too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    Owned for 2 weeks when reviewed.

    I love not having to bend all the way over to get clothes out if the dryer. I also like the fact that I don't have to stick my head in it to reach the clothes. I like that the vent is right inside and not on top. I like the way it looks over all. We have it on a pedestal, that helps a lot with the height adjustment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    Owned for 1 month when reviewed.

    It runs great. Large capacity loads. Washes delicates nicely, while cleans blankets without worry. It plays a tune when it’s finished. Love that. Best Buy installed, and they were very careful and professional. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted .
    Owned for 1 month when reviewed.

    We are thrilled with this gas dryer. We saw some reviews that mentioned the close are still damp when they removed the clothes. After washing 6 loads of clothes. We had absolute success with 4 of the 6 loads. We use "Time Dry" and dried the clothes for 30 to 40 minutes. For the last two loads, I understood why it took a little longer to dry - each load was for a big old fluffy comforter. :) The dryer works really well. As for the lint trap, its very easy to use. All in all, we are glad we have this set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted .
    Owned for 9 months when reviewed.

    I love my dryer it dry’s quick and there are no wrinkles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted .

    Those aren’t scratches! These are beautiful looking washer and dryer perfect for a small space apartment. Eric did a great job installing our washer and dryer. He even gave us care tips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Electric washer and dryer

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    Posted .
    Owned for 2 weeks when reviewed.

    Samsung washing machine is very large and hold lots of clothes. I think a smaller unit would of been better for my needs. Dryer does not get very hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    Owned for 3 weeks when reviewed.

    Great service with the installation we love the washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super machine for the strong handed

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    Posted .
    Owned for 1 month when reviewed.

    Really a super machine. The BB tech's were great and I really recommend them. We were up and running in not time Please do read the instruction book to get the best out of the machine. It's easy to figure out but there are cases where you may want a special knowledge of which button to push (touch)! There is one little niggles though: the fluff catcher is a bit stiff and awkward to open. It does require a bit of a strong hand to open up. (See pictures). On the positive side, all 'buttons' are touch sensitive and the on switch and proceed/pause 'buttons' have braille bumps to help the sight challenged folks know which are which.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space reduces our daily loads to 1

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    Posted .
    Owned for 5 months when reviewed.

    The space is phenomenal!! My boyfriend & I have no kids so it’s technically a household of 2 ; however, we have Siberian Huskies so we wash blankets & other items a lot !! The ability of the dryer to not only dry thoroughly very quickly the hair it traps is unbelievable!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dryer

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    Posted .
    Owned for 1 week when reviewed.

    Our dryer broke and didn’t think it was worth fixing it, so decided to go with this model. So far it’s working very well. The only downside is the lent is kind of hard to clean out. You have to run it under water to clean out all the lent. Other than that it does exactly what you would expect from a Samsung dryer.

    I would recommend this to a friend

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