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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 204 reviews

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Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the 7.5 Cu. Ft. 14-Cycle Gas Dryer with Steam's quiet operation and ease of use. Many appreciate the wide array of features offered. Positive feedback highlights the dryer's ability to effectively dry clothes. The intuitive design makes operation simple for users of all skill levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 204 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good dryer, many different features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good alternative. It was many different functions. It has been a bit difficult for me to figure out which drying setting I like best. Love the steam option for my table cloths

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, rich looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine matches the washer. A beautiful dream.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful dryer and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with the matching washing machine. Love both products and have no quality issues with it. It's decently quiet and does not shake or wobble. I deducted 1 star because sometimes the clothes is not always dry when I use normal dry. Easily fixed with more dry option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer has plenty of options to choose from on how to dry your clothes, so if you are just using it for just drying clothes and dont want all other options this might be too much for you. Does what its supposed to do and can be controlled with your smartphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice dryer except you can’t control the heat settings inless it is on one setting. To change the door from one side to the other is good except two of the bolts were so hard to take out they stripped. If you need the door switched have them do it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large Capacity, alright quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dryer for it’s large capacity and brand name. It dries clothes well but makes a winding noise while running. Not sure what the deal is but I’m in the middle of remodeling my house and I don’t have time to drop everything and return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for roughly two months, and I love it! However, I feel like It takes longer than my old washer as it stops constantly, but maybe I'm doing something wrong. I will be reading the instructions before I say anything negative about the washer. So far so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer, but the only problem is that most of the times it needs another drying cycle because with the first cycle the clothes are not completely dried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our washer and dryer. The dryer is quiet, and dries large loads quickly. I like that it has a rack that fits inside to dry shoes without them bouncing around in the drum. It is a very good dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs a delay feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer. The 'smart' feature doesn't work with an Apple iphone though. And it doesn't have a 'delay' setting which our previous Samsung dryer DID have. Overall I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Very good dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stacked dryer is very quiet and efficient. The large capacity is amazing and saves time.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Don’t buy to connect to wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SmartThings app and connection problems. Wish I would have bought simple cheap model. Add wash door is nice.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Trophyrider,

      Thank you for sharing your concern. We are glad you are using Samsung Dryer. We apologize for experiencing problem with SmartThings. Let me help you by sharing these links.

      Add and manage devices and appliances in SmartThings
      https://www.samsung.com/us/support/answer/ANS00078853/

      Use SmartThings to control your Samsung dryer remotely
      https://www.samsung.com/us/support/answer/ANS00089042/

      If another assistance is needed, please reach us with the following options to further assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, give them this number (1144825900) and it will help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 5 out of 5 stars

    Excellent dryer with steam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot to take some shirts out of the dryer and ended up using a feature that uses steam during the extra drying time and the shirts came out wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the front loading option, nice and big tub, very friendly to use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was H.E. Double Hockey Sticks for me to get this product delivered to my home. The first dryer was missing screws, they stacked it without wiping the dust off or removing the tape, it made noise 'cause it wasn't level. The second delivery didn't happen because the installer realized before coming out that they didn't read instructions not to take product out of box and re-wrap like they do. The third delivery brought the washer but no dryer and no stacking kit, so since they couldn't re-stack the old dryer and I have no space for them to be side by side... Finally the fourth delivery! I have my washer and dryer, no screws missing, no dents, it's level and therefore no more loud squeaky noise. I will spare you the remaining parts that includes over a month of dealing with customer service, messed up reward points and financing. The dryer is okay. I like the idea of using steam instead of buying sheets, but when I use the anti static function, certain items are still wet as if because of the spray. And some items still have static (this happens more with the latest dryer.) I wish I had space for two sets so I could do laundry faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great washer. All washer features are great. The Wi-Fi feature is a great concept but is a total failure due to the worst user interface ever conceived.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great All Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, unit is very quiet and packed with many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like any new washer it works great. Best addition to it was Wi-Fi to have notifications on the phone to see when the cycle is over.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features on this dryer. So many options. Very quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple drying settings to meet your needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many settings for drying clothes. Would highly recommend the stand for this model

    I would recommend this to a friend
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