Customer Ratings & Reviews
- Model:
- UN70TU6980FXZA
- SKU:
- 6428508
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 70" Class 6 Series LED 4K UHD Smart Tizen TV's picture quality as great, with vibrant colors and deep contrasts. They also appreciate its large screen and affordable price. However, some customers have concerns about its limited HDMI ports, connectivity issues, and slow smart features.
This summary was generated by AI based on customer reviews.
Great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value tv. User interface from Samsung needs some serious work
I would recommend this to a friendTo see better for our eyes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was something that we try to use to help us thru this COVID-19.
I would recommend this to a friendDecent for price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality just isn’t what I’d expected. Overall decent for price though.
I would recommend this to a friend75 in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv good quality and clear screen can wait to watch a movie
I would recommend this to a friendSamsung tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great prices and products very happy with purchasing the items.
I would recommend this to a friendBuggy Software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it's a great price for such a large TV, especially considering you get Apple TV built in (if you don't have that hardware). But sometimes the apps fail to work properly and you have to go through a bit of a convoluted process to fix them (more than just turning it off and back on).
No, I would not recommend this to a friendBrand response from Samsung
Posted .NT17:
Thank you for choosing the TU6980 Smart 4K TV and taking the time to share your experience.
I am very sorry to hear that your apps are not working properly. Please check your network connection. When the network speed is slow, the app may not work, or its image quality may be poor.
If your apps are freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue.
Please also check that your TV is running the latest firmware version.
If you need further assistance, please know that Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Samsung 70”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a curbside pickup the transaction was overall fairly smooth.
I would recommend this to a friendVery good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with the tv. Came in on time. Easy to install
I would recommend this to a friendBestBuy Best Deal Best Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall experience from start to finish…thanks!
I would recommend this to a friendRecommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks wonderful in my husbands man cave. Would recommend
I would recommend this to a friendIt ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble setting it up but it’s a good tv, hopefully it’ll last
I would recommend this to a friendOverloaded overworked delivery team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was delivered as damaged, then replaced with a another damaged one. The 3rd was so fine. The last delivery missed the appointment and had to reschedule. They called to reschedule again bc it was late. I refused to reschedule and was willing to accept the late delivery. Two tech delivered and installed the unit. They put on shoe covers though something brown and wet dripped along the path. It dirtied the floor. One of the 2 tech was antsy to leave rushing out I was not able to ask the questions I wanted. I understand it was late they might have been tired. Best Buy shouldn’t overload too many deliveries on one team
No, I would not recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, excellent service, very helpful and friendly.
I would recommend this to a friendNA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the price it just need more than 2 HDMI HDMI ports
I would recommend this to a friendPicture Quality OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is OK on some shows, but overall a good TV.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. They came to bring it and put it in my house.
I would recommend this to a friendTv purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price only 2 hdmi ports but has optical cable
I would recommend this to a friendBe aware its not 5G compatible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After we set it up our streaming channels wouldn't open without turning the TV off for a minute and turning it back on. After calling best buy & Samsung we found out that is not compatible with our AT&T 5 G service. It didn’t state this anyplace on the web sites nor packaging.
No, I would not recommend this to a friendBrand response from Samsung
Posted .suejeand:
Thank you for purchasing the Samsung TU6980 TV and for your review. If you are referring to 5G WiFi, please know that your TV does support both 2.4 and 5G WiFi bands.
For further assistance, please contact Samsung Customer Support.
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week
Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
2) Product Support
3) Manuals and Downloads
4) Warranty Info
5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more
7) …and more product, repair, order, and care options
~ Samsung Solutions
Tinkerbud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have some pixel issues but it seems to be with the Direct TV
I would recommend this to a friendTv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice products but insurance don't cover acedental damage
I would recommend this to a friend