Customer Ratings & Reviews
- Model:
- UN70TU6980FXZA
- SKU:
- 6428508
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 70" Class 6 Series LED 4K UHD Smart Tizen TV's picture quality as great, with vibrant colors and deep contrasts. They also appreciate its large screen and affordable price. However, some customers have concerns about its limited HDMI ports, connectivity issues, and slow smart features.
This summary was generated by AI based on customer reviews.
Not good..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it a few months ago got green lines going down on it very disappointing will be contacting Samsung customer service since I only had it for a few months...
No, I would not recommend this to a friendNetwork Connection Issue
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for 8months now, there are always net work connection issues. Also purchased the5years protection plan. Extremely difficult to get the support
No, I would not recommend this to a friendBroken sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television began malfunctioning 3 months after purchase. Intermittently, a loud static noise can be heard and the sounds then turns completely off.
No, I would not recommend this to a friendDidn’t last 1 year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last a year. The color is wavy and looks like it has a cool IG filter on it but no it’s my tv now and I couldn’t be more upset.
No, I would not recommend this to a friendTrash tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has spots on since I bought it and they got brighter. Didn’t realize it till after a few months later because I rarely use the tv.
No, I would not recommend this to a friendSamsung 70 inch crystal LED.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has multi color lines in picture screen. Started having in 10 months, not even a year I've bought this TV. Very disappointed.
No, I would not recommend this to a friendbad screen
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tv has lines going through the screen, I have to replace it
No, I would not recommend this to a friendAwful
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year the screen literally fell out and shattered
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Wow!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is AMAZING! First, it just fit on my tv stand (a stand that previously held a 60" tv), so it would be wise to measure the stand and to make sure the tv legs will fit (width and depth). When you first turn on the tv, it will first walk you through a set up, much like a computer will. I had to download an app to my phone in order to complete the set up. This was fine and easy to do. Once you are all set up, you can hit the source button to pull up all of your apps (YouTube, Hulu, Disney+, etc...). You can sign in to the services you use for easy access on the tv. You can also easily switch between basic tv or your tv provider (Comcast, Verizon, etc...). You can connect a dvd player or game console to it. The tv recognizes these connections and creates an app for them. Simply hit the source button to change between the apps (game play and tv or YouTube and Disney+). How cool! The picture is absolutely phenomenal! Be sure to change the tv setting from standard to dynamic to see a better picture (especially with dark scenes in movies). After changing the setting to dynamic, play the Costa Rica 4K YouTube video. You will not be disappointed. For once, I only need to hit ONE button to power "on" or "off" my tv. I don't have to hit the source button (dvd button or cable box button) before hitting the "on" button. After hitting the power button, I can hit the source button to pull up everything I am looking for. I no longer have to hit multiple remote buttons to go from screen to screen. The only downside I see so far is the tv port is located on the extreme right side of the tv (when looking at the front of the tv) and it only has 2 HDMI ports. You will need a long HDMI cord if you need to plug in something that is located to the left of the tv or purchase a HDMI splitter if you have multiple devices. Other than that, this tv is a must have! I'm beyond satisfied with the price, the quality, the value, and the ease of use.
I would recommend this to a friend Be Aware Not good product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came cracked and broke. BestBuy refused to send us another!! The problem is for my mum, she can’t handle it during hard time now if COVID
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mustafa:
I am very sorry that you had an unfortunate purchasing experience and received a broken unit. We recommend you contact Best Buy directly for assistance with this issue.
Should you have any issues with your TV when your issue is resolved, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A surprise purchase for my husband. Set it up, turned it on.......and a big fat line right down the middle of the screen. Had to return.
I would recommend this to a friendBrand response from Samsung
Posted .Sharklovinbri:
Thank you for sharing your review of the Samsung TU6980. I am very sorry that issues with your TV have caused you to return it. I completely understand your disappointment.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Horrible tv wouldn’t recommend to a friend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv after 8 months of using the tv would turn on but no picture just sounds
No, I would not recommend this to a friendStay Away!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away. Very slow menu system. HDMI-ARC constantly stops working. This is the worst TV I have ever bought.
No, I would not recommend this to a friendReview
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is popping off the tv geek squad came out and is replacing but bad quality maybe due to such a rush during the holidays
No, I would not recommend this to a friendPictures good while it lasts
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low quality build. Bout during the winter sales and would not recommend anyone doing that.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Won’t connect to the WiFi. Geek squad has repaired it twice already. I’m sick of it. Neverrr again.
No, I would not recommend this to a friendConnected to ethernet, 400 Mbps, Random Tv lags
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very lagging omg, I'm calling tomorrow to see why the heck I can do to get rid of this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Juan:
Thank you for sharing your experience with the TU6980 TV. I am sorry that you are experiencing some lag with your unit.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
crap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great for 3 months then screen suddenly went black and TV no longer works. I would not recommend this TV
No, I would not recommend this to a friendBroken tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came out of the box broken and the store blamed it on us. Never buying tv from Best Buy again.
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been about 8 to 10 months and the screen is already glitching and blacking out. Don't buy.
No, I would not recommend this to a friend