Customer Ratings & Reviews
- Model:
- UN70TU6980FXZA
- SKU:
- 6428508
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 70" Class 6 Series LED 4K UHD Smart Tizen TV's picture quality as great, with vibrant colors and deep contrasts. They also appreciate its large screen and affordable price. However, some customers have concerns about its limited HDMI ports, connectivity issues, and slow smart features.
This summary was generated by AI based on customer reviews.
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Picture quality
Nice tv.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv with clear and crisp picture and sound.
I would recommend this to a friend Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the TV since 2020 work excellent no problem
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted and expected. I’m coming from a small 39inch old tv so this is a huge upgrade to me, I’m just upset the old red and white audio ports not on it to connect my surround sound but that’s ok I’ll upgrade that too
I would recommend this to a friend - Pros mentioned:Picture quality
Best Bang for Your Buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on Black Friday 2019 and paid $550. After a year I’m still impressed. You WILL need an SUV to bring this big guy home. The smart TV App Menu Guide could be better but not enough to bring it down to a 4 star review. BUY THIS TV!
I would recommend this to a friend - Pros mentioned:Picture quality
Great value but terrible connectivity issues.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I’ve had the tv now for about 2 weeks and while I’m pleased with the picture quality this tv does have its set backs. Samsung’s user interface is improved from some previous models (as it used to be horrendous) but it is still sluggish and unresponsive at times. My biggest issue with this tv is the fact that it does not work well (if at all) on 5Ghz WiFi. I know that this model is suppose to work on 5Ghz but that’s just not the case. It may work for a day but struggles to reconnect after it has experienced a power cycle. This is tremendously frustrating especially considering that it’s a smart tv that is suppose to replace other media devices like rokus, etc. It’s an okay tv at a great value but the connectivity issue is a major problem. That leads me to not recommend this tv unless your planning to use another streaming device with it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Josh:
Thank you for purchasing the Samsung TU7000 TV and for your review. I am very sorry that you are experiencing internet connection issues.
You may want to go through these steps to check your network connection:
1) Check the distance between the TV and your modem or access point. The distance should not exceed 50 ft. (15.2 m).
2) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (WiFi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)
3) Perform a network test to check if there is a network problem.
Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
For further assistance or service, please contact us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Cons mentioned:Interface
Good quality picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TV but the interface lags. Delay in the menu and only 2 HDMI ports.
I would recommend this to a friend - Pros mentioned:Picture quality
Great deal.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid TV for the money. Does exactly what I wanted it to do and was a good upgrade over my previous tv.
I would recommend this to a friend Nice picture but not great for longevity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has been great for the last 3 years but it only has 2 hdmi ports and now one of them doesnt work.
No, I would not recommend this to a friend70 inch Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is nice, nice features but, it only lasted me only 4 yrs
No, I would not recommend this to a friendGarbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a garbage TV. The "smart" apps are very slow and were outdated within a couple months of TV purchase. The picture quality is awful and requires manually setting all sorts of options to get a barely decent image, including having to go into a secret service menu to get rid of the stupid backlight dimming when the image is dark. HDR is an absolute joke - everything is either washed out or too dark to see. And there's no way to turn it off, so you're stuck with regular 1080p since most apps don't show 4K if you set your device to non-HDR. If you don't care about image quality, go for it - otherwise, look elsewhere.
No, I would not recommend this to a friendDo Not Buy Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv randomly stopped working after 2.5 years. I used it maybe 3-4 times/week for a few hours. After searching online for a solution, I learned that this seems to be a very common issue with all Samsung televisions. I called Samsung, who had me plug/unplug the tv (as if I hadn’t tried that already) and when that didn’t work, they told me I needed to have a technician come out at an estimated cost of $380-400+ for labor alone. I have an LG, Insignia, and Vizio TV that have all lasted 10+ years with no problems whatsoever. I would not recommend Samsung despite their prior reputation.
No, I would not recommend this to a friendwireless connection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi there, The Tv is good, but the last 3 times I turned it on, it didn't connect to the wifi and the troubleshoot did not help me, I had to umplugged the TV from the power and connect it again, what can I do to solve this problem?
I would recommend this to a friend- Pros mentioned:Picture quality
Meh...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After having this tv for less than a week: Pros: Nice size, clear picture, good sound quality. Cons: The home menu is insane. Tried to watch something on Disney+ & it kept looping to a movie on the Samsung App. I Set up an account with Samsung in hopes of being able to download the other apps-it did not work. I spent a lot of time researching how to use the basic functions of this tv. I ended up plugging in the firestick. The stand looks flimsy. Only time will tell if I will have to replace the stand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Byrd62Man:
Thank you for purchasing the Samsung TU6980 TV and for your review. I am sorry to hear that you are experiencing issues downloading apps.
Please try the following troubleshooting steps:
Go to Settings > Support> Device Care > Start Device Care.
This service checks memory and frees up unused cached memory and closes background apps if any.
We also suggest you check your internet connection:
1. Use 5G WiFi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
I hope this helps to solve your concerns.
If the issues persist, please reach out to Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
NOT NEW
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.be aware Best Buy saying items are new and they are not. after set up, i open netflix to find 2 peoples profile on this tv. also other profiles in the samsung account
No, I would not recommend this to a friend- Cons mentioned:Refresh rate
Very Disappointing, horrible refresh rate & color.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received this TV as a gift, refresh rate sucks as the picture gets choppy when watching any action type of movie. I have three other Samsung TVs and this is by far the worst. The color is not that good and is not as good as the 55 inch Hitachi Plasma TV I have had for over ten years and the sound has no bass and with only two HDMI inputs you cant have Cable, Surround Sound, Blu-Ray player and a sound bar to supplement the tiny Samsung speakers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BummedinCA:
Thank you for sharing your review for the TU6980 TV. We value your feedback regarding your viewing/sound experience, and number of input ports and will share it with our teams.
You may want to adjust the settings for picture and sound according to your preferences.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your brightness, contrast, color, and more by going to Settings > Picture > Expert Settings
For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
To adjust your sound preferences, go to Settings > Sound > Sound Mode and Settings > Sound > Expert Settings
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Hard PASS on this budget Priced TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not happy at all with the picture quality , I was constantly trying to adjust the picture with settings everytime I went from a DVD back to TV or to Roku. I'm very surprised at the High review on this Samsung is usually the leader in Brands but this particular model was made just for "Bestbuy" so I'm not sure if they cut a bunch of corners but I'm returning today and getting the 65inch LG. Bigger is not always better unless your willing to shell out the cash! *2 HDMI in back *Flimsy Legs to hold TV up *Crappy picture quality
No, I would not recommend this to a friendBrand response from Samsung
Posted .roaming:
Thank you for your review of this Samsung TU6980 TV. I am sorry to hear that you are not completely happy with your purchase and are considering returning your unit. Your feedback is very important to us and will be shared with our product team.
If there is anything we can do to improve your experience such as helping to optimize settings, please let us know. You can reach Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Cons mentioned:Refresh rate
junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the 60 hz makes the tv horrible for action movies picture gets distorted
No, I would not recommend this to a friendBrand response from Samsung
Posted .bigdope:
Thank you for choosing the Samsung TU6980 TV. I am sorry you are not completely happy with your picture when watching action movies. If you notice blurring or juddering on the screen, you can try adjusting the Picture Clarity Settings function to improve your picture.
Go to: Home > Settings > Picture > Expert Settings > Picture Clarity Settings
I hope this helps to improve your picture. For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Don't BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this TV. Samsung has been a nigh mare to deal with. TV was fine for 15 months and then a large shadow appeared in middle of screen. Called samsung for 5 days in a row where they have given me the run around on every call. They said a repair person would come out and look at TV but when i sent them picture of screen repair center said TV cannot be fixed. Samsung said they will help in getting new TV but cant until repair person looks at TV. Repair company from Samsung refuses to come out because they say it cant be fixed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DonotBUY:
Thank you for purchasing the TU6980 TV and for your review. I am very sorry for the frustrating experience you are having with getting your unit serviced.
Please contact us and reference your service ticket number. You can reach us via any of the following:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
dont buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very dull picture , legs didnt stay on and it really looks like hell . Its supposed to be nice and clear and all i have is netflix and it looks like crap
No, I would not recommend this to a friendBrand response from Samsung
Posted .ChromeB:
Thank you for purchasing the Samsung TU6980 4K Smart TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings
Please be sure that your TV's legs are on correctly "R" on the right. "L" on the left. When you insert the legs into the proper holes, you will hear a "click" when they are inserted in all the way.
Should you need further assistance with setup, settings, features, or functions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions