Customer Ratings & Reviews
- Model:
- UN75RU8000FXZA
- SKU:
- 6331776
Rating by feature
- Picture Quality
Rating 4.2 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, calling it "awesome" and praising its clarity and features. The large 75-inch screen is also a hit, with customers saying it's "perfect" for their TV room. While some customers have experienced issues with the TV's lifespan, remote control, volume, and speakers, the overall positive feedback on the picture quality and screen size suggests that many customers are satisfied with their purchase.
This summary was generated by AI based on customer reviews.
Not what I expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fist TV I bought came with a defective remote control. Customer service was horrible and flat out told me to either wait for 2 weeks for a new remote or to just return the TV. Absolutely no help from Samsung at all, no offer to pick up the TV and bring a new one. This is a 75 inch TV and I drive a coupe so it’s hell to find a way to transport this. Returned it to beat buy then got a new one and after a week with it decided it wasn’t worth the 1300k. Picture is dim and very hard to see image in bright room no matter how high to adjust the backlight. Swapped it for a Vizio Quantum P series which came with a black spot in the middle of the screen which I think is blown out Leds begins the screen or something of that sort. Vizio will take care of defective unit by sending a new one and picking up the old one completely free of charge. That’s good customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .jjavier15,
Thank you for purchasing the Samsung 75" Class RU8000 4K TV and for bringing your concerns to our attention.
I apologize for the unfortunate experience you had in trying to fix the defect remote control.
Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.
- Samsung Ambassador
Okay TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not a good a the Qledx but pretty good for the price range....
I would recommend this to a friendMeh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish Bixby was replaced with Google, but overall good.
I would recommend this to a friendScreen issues after less than 2years
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, but I've now owned it for less than 2 years and I have a black horizontal line on my screen...I'm not sure what to do about it...going to see if Best buy can help me replace the TV or if they send me to the manufacturer, if so god help me.
No, I would not recommend this to a friendBogus HDMI ports
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to write an awesome review for my 75’ Samsung 8 series. However within two weeks of mounting it, one of the hdmi ports went out on me. So in order for me to play my Xbox I have to unhook the hdmi cord from another source. Horrible value for my brand new tv!
No, I would not recommend this to a friendWhat a lemon!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hah We purchased this and Samsung sound bar they worked great. Ten months later screen starts going dark. Samsung refunded us But really 10 months ? Sound bar works great We were going to get another Samsung but ended up with lg 82 for same price
No, I would not recommend this to a friendGreat price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good product not best quality but fair on price
I would recommend this to a friendTwo months old and already has issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this television and for the price, I feel like I should be able to enjoy it...Two months old and there is a solid blue line down the entire screen. All over the internet there are other cases of this and seems to be a connection issue. AWESOME....
No, I would not recommend this to a friendgood had to exhange minor problem at high speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.liked ac but made fan noise at high speed did an exhange
I would recommend this to a friendBrand response from Samsung
Posted .JoeJoe,
It seems that you have accidentally reviewed the wrong product.
Please do reach out to us should you have any questions, concerns, or need assistance with Samsung TVs.
You can contact Samsung TV Support toll-free at 1-800-SAMSUNG (ask for TVs).
Or by LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger: https://www.facebook.com/samsungsupport
Or find us on Twitter: https://twitter.com/SamsungSupport
- Samsung Ambassador
Great TV just didnt put it up too big
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but too big for my room. Had trouble setting it up.
I would recommend this to a friendBrand response from Samsung
Posted .Pinkdimps18:
Thank you for purchasing the Samsung RU8000 Series 4K UHD Smart TV. I am sorry to hear that you had a hard time setting up the TV.
If you still need help with setup, or have any other questions, please contact Samsung TV Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Thanks for choosing Samsung.
Grey, Hazy Picture.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was grey and very hazy. Terrible refections. There are debates online about whether or not there is a protective covering which may, or may not, be removable. I could not find anybody in our local stores that knew about the online debate. But there were many people online saying "don't try to remove the covering. If you mess it up, the stores and Samsung won't cover the warranty." I decided to return the 8 series TV and bought the Q80 which is awesome. I made the right choice spending more, and getting a super awesome TV.
No, I would not recommend this to a friendA lot of bad issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in May and it has already malfunctioned with screen religion, random black lines across the screen, and most recently will not turn on
No, I would not recommend this to a friendNot built to last.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great TV until the screen went black one day. Got a full 6 months of use out of it. It’s still under warranty but I don’t live where Samsung has any service providers so it appears I’m sol. Every time I call they make a new repair service number for me and state there is no service provider in my area but “ someone “ should call me within 48 hours. That time goes by and we repeat this process. I have a 75” paperweight now. Stay far away!
No, I would not recommend this to a friendNot what I expected
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a random purple cross on the top corner after only a year, no one touched it and it was very well taken care of.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 4 months. Junk! Power goes on and off. Will buy an LG or cheap brand, not worth it.
No, I would not recommend this to a friend Dont buy :)
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, until less than two years after purchase a black line appears across the screen, goes away and then appears a purple blob. Many forums online about this, apparently Samsung does not care and this blob has not gone away, and according to the forums more will appear. Love that. No magnets have ever been near the tv, nor has anything been thrown at it.
No, I would not recommend this to a friendNosferatu
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv but it’s not even been a year and having issues with the tv turning on and off by itself like it’s possessed.
I would recommend this to a friendPoor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this model at all. The picture quality was very poor.had ro return this model.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Samsung un8000
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last only 20 months start turning on and off rapidly.
No, I would not recommend this to a friend Do not buy Samsung!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy this TV. We bought this in July and by mid Dec, it stopped working. Called BB but they won't help. Then called Samsung and they said that it might be a software update glitch. They will be sending a technician in 5 days from the day of reporting. We did research about Samsung TVs and this seems to be a common problem. AVOID SAMSUNG!!!
No, I would not recommend this to a friend