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Customer Ratings & Reviews

Your price for this item is $558.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 1116 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.2 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it "awesome" and praising its clarity and features. The large 75-inch screen is also a hit, with customers saying it's "perfect" for their TV room. While some customers have experienced issues with the TV's lifespan, remote control, volume, and speakers, the overall positive feedback on the picture quality and screen size suggests that many customers are satisfied with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,116 of 1,116 reviews
  • Rated 5 out of 5 stars

    Very good tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 3 years now and it has never failed me i love this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for awhile and I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love everything about this TV! Can't wait for football season to start! Just Loving it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2nd Samsung TV that last less than 5 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality was okay. Bought back in July 2019. It’s April 2023 and already looking for a new tv because this one no longer works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4 years of life span

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it June 2020, died suddenly April 2024. Blue Screen with audio only.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was not very good, and it stopped working after two years. It was not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SAMSUNG TV 4K 75 , you can put in the garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung worst product on the market TV , Speakers and appliances

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv stop working 5 months later the day I bought it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung manufactured in Mexico

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television 2019 and it has went out in 2023

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Products from Best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is garbage. Best buy sells bad products. Do not buy!! My tv lasted less then 1 year and had horrible lines in the picture. And now won't even turn on. The tv is 2 years old!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get this one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV and in two months it gave up the ghost. Plug it in and all it does is click over and over again. Tried to have it replaced or repaired under manufacturer warranty and after 5 weeks of working with Samsung directly, they are refunding my money. When calling Samsung for support, kept getting hung up on after being on hold for almost an hour (this happened several times to me). Serisouly folks, DO NOT GET THIS CRUMMY TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    owner/buyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy Samsung TV, in less than three years, TV has gone bad, screen has gone black, will not turn on. I don't have extended warranty, so my choice is only to buy a new TV. That's all, How does a $1500 TV goes bad in less than 3 years. Very very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Price is good.. Customer Service..bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv a week ago.. (10/15/19) since I’ve had it, it WILL NOT stay connected the the WiFi.. I have YouTube tv so WiFi is key! I had to literally reset the tv every time the WiFi went out.. called Samsung.. they told me to call Comcast. Needless to say, took it back and bought an LG..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Buckeye3434,

      I am very sorry that you had experienced WiFi connection issues and returned the TV.
      Your user experience is very important to us and will be shared with our teams.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport

      Or find us on Twitter at  https://twitter.com/SamsungSupport

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      - Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    TV switches on itself

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got our 75 inch Samsung TV from Best Buy. The TV keeps on switching on by itself. Model UN75NU8000FXZA Not sure whats happening. there are 1000s of forums which talks about this issue. It's a annoying one. Need help to solve it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Bond008,

      Thank you for purchasing the SamsungRU8000 4K Smart TV. I am sorry to hear that you are experiencing issues with the TV turning itself on.

      Please let us help you with a solution so that these concerns do not detract from your overall viewing enjoyment.
      You can contact our Customer Support toll-free at 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport

      Or find us on Twitter at  https://twitter.com/SamsungSupport

      Again, my apologies for the inconvenience and disappointment you had.
      We look forward to hearing from you and assisting you with satisfactory solutions.

      - Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    Tv not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv stopped working after 2 1/2 years. Heard a loud pop and screen went blank.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    samsung tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 3 years the tv is no good. one piece a crap product and i am not happy

    No, I would not recommend this to a friend