Customer Ratings & Reviews

Took a bit to really get a good picture. Not sure if we really captured the picture from the TV we replaced. Caught it on sale. So what the heck.

As always the best price and quality at Best Buy. Excellent customer service. Highly recommended. Brand no regrets.

Great tv for the size and price I was just looking for a bedroom tv and did not want to break the bank

Awesome product, great customer service and knowledgeable people.

This has not been my favorite TV, part of the screen went out after only 8 months. It was still under warranty so someone came out to fix it and the screen is so dark on most shows that it’s difficult to watch especially if there are a lot of indoor or darker scenes. A lot of shows are like watching shadows. Still waiting on a 2nd resolution to the problem.

i used my 400 dollar coupon on it drove 85 miles to get it , only to find out it was poor condition had 1 foot of residue on screen that would not come off the screen and no legs, and wires exposed around the frame . was told by customer service i could return it to a closer store with no problem. WRONG i did take it back to another store I Lost my coupon of $400 and I do not have a TV

Excellent store and great customer service . Highly recommend

The clarity is amazing. This has by far been the best TV purchase I have made.

I loved the tv is nice berry nice perfect size not to heavy

Nice upgrade. Gifted this to replace a Smurfy blue LG.

Awesome tv great staff very easy and quick pick up

great TV minimum 50 characters??????????????????????????

Resolution and volume are excellent. One of the best tv purchase I've ever done

This is the worst TV I have ever purchased. Not only is the glare absolutely ridiculous, it’s not bright at all. I only had the TV for 4 months and the backlight went out. I’m a Samsung fan, but will never buy the Crystal again. QLED is the only way to go for Samsung TVs.

Tv was great haven’t been 6 months and the left side of the screen went black

It was a nice TV for the first 11 months. Picture started fading then left half of screen went black. Best buy handed warrantee work to Samsung, they made 3 trips to house unable to resolve. After 5 weeks of phone calls to HQ they finally refunded our money. Writing the brand off our list of possible new TVs.

I've only had it one year and there ia shadow on the right side of the screen.

Great picture quality and easy to setup. Remote control is solar rechargeable also.

I could not be happier. Great picture and good sound. Very nice Tv for the price.

The delibery/setup was smooth, and the TV is working well! We will continue to order electronics from Best Buy!