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Customer reviews

Rating 4.7 out of 5 stars with 602 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.6 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 602 reviews
  • Rated 5 out of 5 stars

    Awesome picture. Vivid colors

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    Posted .

    This 75” QLED is the way to go if buyer is shopping for added value at an affordable price. Although the OLED comes closer to perfection in audio snd color spectrum, this Samsung QLED is the best comparable for viewing satisfaction although it uses a totally different technology. Suoer happy with my choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

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    Posted .

    Thought long and hard and when it went on sale pulled the trigger. There is no better tv out there. Go to the store and see it next to the next best technology out there from Samsung. Simply no contest and when you get it home it’s still a winner. Forget 4K, it worth buying for the picture technology alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it!!!

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    Posted .

    We love the TV it has such vivid color! Sometimes when you get home it is not the same as you see on the demo video, but it is even better. We visited a friend’s home for a pre-holiday party and their TV was new as well. It was amazing to be reminded of the difference in this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV for every thing

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    Posted .

    I had Samsung before and knew that the quality was going to be as expected. This TV just stands out. the image is just perfect for what I was looking for. The navigation from tv to social media or internet is just great and very simple and clean. Just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QLED 75 inch

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    Posted .

    The clarity is insane, the colors are magnificent and deep. I've never seen a brighter TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted .

    Absolutely love this TV. SO easy to set up, the screen in beyond words the pic is so gorgeous. Love how i can go from Direct Tv to Youtube to Netflix in a second. This is the TV of my dreams!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv some flaws

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    Posted .

    Has a great picture. The style of the tv is better than others. The picture could be better but the price is alittle cheaper than other competitors. Smart box makes it stand out better than competitors. Had a few issues at the beginning turning on by itself. Called Samsung help out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever

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    Posted .

    This have to the best looking tv of all time the price of the tv it’s not that for what you are getting I love my new tv and had 3 of my friends buy one also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Picture!

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    Posted .

    After reviewing televisions online I decided the oled was going to be the best for picture quality and we are happy as of now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .

    The price of the TV was way more than I planned to spend, but I feel it was worth the money spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome TV!!!

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    Posted .

    The picture is outstanding and the smart features are smarter than my old (2016) Samsung TV! I considered waiting for the 2018 model but for $2000 less this TV rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .

    The picture is beautiful and it is very easy to navigate through the apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .

    Is an amazing television beautiful colors i recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Impressive looking TV but not reliable

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    Posted .

    I bought this TV in November 2017 and installed it on the wall using the Samsung QLED bracket. Installation is very simple and doesn't take a technician to set it up. 3 months later the panel developed a thin red about 1/3 running vertically on the screen. After much technical troubleshooting with Samsung on the phone it was decided to replace the whole panel. Now we are waiting for a new panel and who knows when that will be but even if they manage to repair it, I am very unimpressed with it only lasting 3 months before it needed a complete heart replacement. I have always used Sony TV and changed to Samsung for this one. Not again :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    For those who want it all.. Almost

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    Posted .

    This TV is awesome for those who want it all IF you buy it knowing It’s not the best at everything, just very good at a lot of things. I looked at a few other Tv's to make my decision LG OLED C7 Sony 940E Vizio P series Color/vibrancy 10/10 I looked at all the other Tv's and this was the clearest difference. Side by side this tv makes the other look slightly faded. LG was second best for me. HDR/4k 8/10 Because the LEDs are on the bottom of the screen, you will get a vertical light bar during dark scenes. The picture quality is great is most other scenes. Guardians of the Galaxy 2, and Sicario are great for 4k references. Sony And LG were also good. Vizio was ok Motion 8.5/10 This was my tie breaker over the Sony. If I only watched movies and tv, I would have bought the 940E. Because I LOVE football and video games too, it was a no brainer. Sony had serious motion blur and jutter when gaming. Sports were too bad, but samsung was significantly better in REAL LIFE. Black levels 7.8/10 So the local dimming is good, but Dark scenes with something in the middle exposes the fact it does not have a full array backlight. Brightness is not an issue. Rtings had me worried, but look at leak brightness levels compared to an OLED. In REAL LIFE movies nights, you will blind yourself if your backlight is set too high. LG and Sony killed this area. Had an issue with clouding, and looked up truck to remove it. Used a microfiber cloth gently and the screen is almost perfect. Gaming 9/10 If gaming on a 75" screen with low input lag is a concern, this tv will be fine. We got 27ms in REAL LIFE. The Vizio, and OLED were also good. Price 3.5k/10 This is the kicker. If you want a 75" screen the options get slim. LG's tv will cost the price of a car. Sony will be about the same as Samsung. Vzio will be the cheapest. I got this one on sale and it was worth it. Overall LG- best hands down if you're Vallen. Sony-best value for movies(like really good for the money) Vizio-best at gaming and price point Samsung- best at giving you enough of everything at a size/price to have value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV, Recommend, Why Not 5?

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    Posted .

    The Samsung Q7F is a great TV with very good color and brightness. It also has very good motion which is ideal for gamers like myself. However, both of mine had very bad vertical banding. You can look it up for more info but it is common for 65 inch and up TV's to have it (to different degrees depending on the unit apparently). Easily a 5 star TV without the issue. My Q7F was so bad that I went through 2 units and traded the 2nd for a Sony 940e.  Upon research very very little feedback online about this TV having this issue. So in other words, I could of got extremely unlucky and got two that were bad.  However, it could also be an issue with the backlight. Whatever it is I searched for hours through forums and even with Samsung Community and only found a couple of people saying they we're having the same issues. Of the 3 people who watched this TV other than me, one of them noticed the lines, and the other two didn't until I pointed it out. I noticed it almost immediately. In short, I WOULD recommend this TV as long as you either 1) don't get one that has this issue 2) don't watch content that is likely to give you this effect. 3) Don't notice the "little" things  For details on what did it for me, see below. I bought this TV as an open box model.  I was told that it really wasn't technically an open box because it had not been used. When I go home it was apparent that it had. Instructions were ripped up, packaging was messed up a little, and when I fired it up it went straight to a internet error message. No big deal as the actual screen (physical not picture) looked great and nothing seemed wrong with the unit, at first at least. I noticed rather quickly there were multiple vertical lines going down the screen about 2 inches wide. About a total of 6 lines all together. You could see it somewhat in the menu, but especially when a screen should be a uniformed color like the load up screen on MLB.TV or Netflix. Once in a program, you could barely notice it unless you were really looking hard for it or you were watching shows with lots of uniformity in colors. On TV shows on Netflix, and MLB baseball games the lines vanished and it looked awesome. But flip on soccer on Fox Sports 1 and you could really notice the lines on the bright green pitch. Then I fired up my new PS4 pro that I bought with it and the lines were VERY noticeable in MLB the Show, especially when a ball was hit into the air. They were also noticable in Battlefield 1 but not as much. In both games, among others I tried, it was more noticeable with a lot of motion on the screen. So I started searching the internet for info on it and found literally nothing. Of course, this is a newer TV so I thought maybe I just got a bad screen. I dug deep on the production of the TV etc and couldn't figure out why it was this way. Being that this was an open box I figured I learned my lesson. So I went up to best buy and the nice folks there set up an exchange for a brand new one (even with free delivery and removal of the other one THANK YOU). My 2nd unit was brand new and I found all sorts of packaging that wasn't in the first one. Got it all hooked up and once I went through the set up process, found that it still had the same lines! They weren't quite as noticable this time but they were still there. That same week I was out of town for work and when I got back I went back to best buy to talk to them about it. Gabriel and Ty were extremely helpful and I exchanged my 2nd Q7F for the Sony 940e after speaking with the manager who came to me. I didn't ask for him, he just overheard about it and gave me great customer service.  I CANNOT say enough about store 335.  I put no blame on them they were great every step of the way. Love my Sony 940e. And I wanted badly to love  the Q7F, but ended up having some bad luck, I think. I don't expect this is a growing trend because if it was it would already be circulating online.  Just do your research and ask ask ask around and ask questions. Good luck on your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You wont be disappointed

    Posted .

    Very Well rounded Q. Will compliment your Living room. The colors, contrast, hdr and movement are 5 Stars. Blacks are good but not great you will get some light bleed. The UI is solid. The Q7f is the Best Bang for your Buck on edgelite in the 75inch size range. To make it easier i suggest you Compare Oled to Oleds, Full Arrays to Full Arrays, and Edgelite to Edgelite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A home run for image and color quality

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    Posted .

    This is a great TV and viewing experience with a few caveats: First - everyone compares the QLED to the LG OLED series. For me, a side by side comparison is night and day and the OLED wins out for deep blacks and the QLED wins for eye popping color. Taken by themselves the QLED is just gorgeous - and more affordable than a similarly sized OLED. I personally don't see any issues with the contrast - black looks black to me on the QLED. One big issue to note on the QLED ****Don't rely on the automatic firmware update**** When I initially received my unit, I noted really horrible vertical color banding issues on bright, still images. I almost returned the unit. Instead I did some digging. The TV was running old firmware and for some reason told me that there was nothing new available. I went to the Samsung website and manually downloaded and installed a newer version of the firmware which corrected the issue, It was a little aggravating and should have needed to have been done but it corrected the issue and the picture is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Upgrade from old Samsung

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    Posted .

    After looking at multiple reviews on different sites for this TV, I decided to go ahead and upgrade from my 9 year old 52" Samsung HD TV to this model. This TV is still lighter even though it is over 20" larger and is thinner by about a full two inches from my old Samsung which was a big selling point for mounting on our living room wall. I was going back and forth between the 4K UHD and the QLED models because of the price difference and it came down to the QLED having better color saturation and darker blacks compared to the 4K UHD. Otherwise, the differences were pretty much negligible so if you aren't a videophile don't pay the extra money for the QLED and go with a 4K UHD. That being said, watching what little 4K content we could on Youtube and Netflix after the QLED was installed blew me away. Guardians of the Galaxy 2 really popped with little to no problems with image blurring or pixelation during fast-moving scenes. Scenes from Planet Earth 2 and other test 4K footage on YouTube showed the color saturation was outstanding right out of the box and didn't need any manual adjustments from the factory settings. Added bonus was that the sound quality from the TV itself was not all that bad but the enclosure it is in likely helps reflect sound out into the room. We did add a Yamaha SoundBar and it definitely helps improve the low-end/bass and very high end treble but I wouldn't say you HAVE to have a soundbar with this TV (but go with something other than a Yamaha; the connection with the TV is finicky and not stable!) . The only reason it is not getting a 5-star review is that I am noticing some vertical bars showing up on certain color combinations in the black to dark blue range close to the middle of the screen. Searching online shows that this appears to be a common problem with this TV line but I am (so far) not having as severe issues as others are. 98% of the time it isn't noticeable but once you see it, it is hard to ignore. It isn't a fatal flaw but something that may be distracting to some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love movies, sports, or gaming?

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    Posted .

    Before I get to the tv review, I highly suggest you get a pro to install this massive tv. When shopping around for a TV ask yourself.. do I want 1 aspect near perfect and lack everything else or do I want a well rounded tv? I don't hate OLED, but it isn't well rounded. This QLED tv has the color the motion the contrast and a great smart hub. This is the movie theater replacement (with the right audio) - the experience is second to non at this time.

    I would recommend this to a friend

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