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Customer Ratings & Reviews

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The comparable value price is $2,999.99

Customer reviews

Rating 4.3 out of 5 stars with 152 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 152 reviews
  • Rated 4 out of 5 stars

    Samsung Frame review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Frame clearly and descriptively displays digital photos in a stunning format! If the primary purpose is to use the display as a frame : totally worth it. However, if you will be using it primarily as a television, the price is too high as televisions are a dime a dozen nowadays. We want to 'hide' our television. Please consider the Samsung Frame to display pictures on the wall - perfection, no distortion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV Purchase We’ve Made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this TV is stunning, both in art mode and normal watching mode. It mounted so easily on the wall and is so thin it really does look like a framed piece of art. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great picture and is looks great on the wall!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy only if you need a slim fit TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better TV's out there than this. Needed specifically for the slim for a built in fire place. Be advised that you still need to have a space for the components and peripherals that come separate for the TV. It does what we need it to do. My wife wanted it for the built in fire place. Much better TVs, quality and picture on the market. I feel it's overpriced for what it is.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      bobbyd,

      Thank you for sharing your experience with The Frame TV - we'll be sure to pass this along to our internal teams.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Looks good, but could use more apps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen and display. Mounting was not too bad. The 75" model is heavy and takes two people to mount. Samsung does not offer all the apps I would like, such as the Great Courses, so it only gets four stars, and I have to keep a Roku TV in my basement for a few other apps. Went to Etsy and found some art that looks really good when it is in "picture display" mode. Sound is good but not "great" and I think I might try it with a soundbar if I can get one that looks okay and fits into the decor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are several unique features that are unique to the Samsung Frame TV, many of which I didn't even know about until after we hung it on our wall and started using it. First of all, the no-gap wall mount that comes with the TV is AWESOME. It mounts your TV directly onto the wall, exactly like a piece of art. Typical TV mounts leave several inches of space behind them. My favorite feature is that when you turn your TV “off” it displays your chosen art. As I mentioned above, the Frame TV has a motion sensor. So when we go to bed, it eventually shuts the screen off entirely. But when we walk back in the room, the art comes right back on the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv for living room aesthetic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the tv does a good job of creating a nice aesthetic works really great in the room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been excellent thus far. While the sound is so-s-, adding a good soundbar makes this an excellent part of our home. The no-glare feature in a room full of windows performs great, while the picture frame look is excellent in situations where a TV isn't necessary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Minor Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had this TV for two weeks but we love it, with two little irks. Sometimes, the volume will suddenly get very loud, no matter how low we set it. It always rises to the same loudness. We've tried all the sound settings but nothing stops the sudden amplication. Also, there have been moments when it looks like what we're watching is not even close to high definition. The picture is almost blurry, while the subtitles are sharp. It doesn't last long though. Otherwise, we love the Frame Samsung for the art and the ultimate fine picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FUN and great sound and picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a fun television. The quality of the sound and video is great for our medium to large room with high ceilings and I LOVE the endless display options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75" Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and love the Frame. The UI is a little challenging to move between the ART and Regular TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Picture frame review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully. We love being able to select different pics for the frame so we have something interesting and attractive when the tv is off. Great picture and no glare from windows or lights. The only item for improvement is being able to hide the wire in the wall. Works best with a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Art mode really shines.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV actually delivers on the "The Frame" promise. The matte finish on the screen reflects almost no light, and when the TV is in art mode, it actually appears to be reflecting light, rather than emitting it. Next year's "Frame Pro" will allow the OneConnect box to connect wirelessly, which will be even more convenient- but this TVs total flush mount and excellent picture make it look fantastic, on or off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" Framed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and easy installation. Surprisingly my 75" framed TV came without frame in the box, according to the Best buy customer service they are selling frames separately, also Arts are not included, there is no free sample either. In order to get some good paintings you need to pay $4.99 monthly or $50 per year. But TV is definitely built well with excellent picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is intuitive and picture sharp. Delivery team was professional and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beauty is omnipresent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. I can have beautiful pictures from different museums galleries in my apt. all day. For me it is better than having pictures because of variety

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung 'The Frame'. The picture is good and so is the sound. I gave it a 4 star because some of the features are a little tricky to find and trying to control the picture choices took a little mor patience than I would have liked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    low low brightness make pictures look real

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my 2022 for this 2024 frame tv and I'm happy with it because of its quality and now we can use the frame speakers in stereo with the Qsymphony

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frame TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The anti reflection works great. The picture isn’t as clear as we thought it would be for the money. It does hang on the wall nice. Would of took back, but its heavy and would of been a pain, so we kept it. All in all its a good tv.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      AndyH,

      We appreciate your thoughts on the picture quality of Samsung’s Frame TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.

      Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:
      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).

      For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung Frame Series, piccture is great and love changing the art. Makes a real statment over the fireplace.

    I would recommend this to a friend
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