The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 152 reviews
Rated 5 out of 5 stars
Great tv
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv. Significantly better than original frame. We upgraded from the original 65. Not OLED but still very good picture.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would not recommend getting an open box good condition. It came with no box and no remote. I would recommend open box excellent condition. Other than that the quality is amazing and love my tv at an amazing price very aesthetic
We appreciate your feedback regarding the missing parts from your TV. As your unit was purchased in open-box condition, we recommend contacting Best Buy directly for assistance with resolving this matter.
Once resolved, please know we’re happy to help with setup or any product-related questions. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat on our website under the ‘Support’ section.
~ Samsung Specialist
Rated 5 out of 5 stars
Perfect TV
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Frame is an amazing TV. It sits flush on my wall and the picture is awesome!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Obsessed with this TV. Flat, sophisticated and different from every other TV. Truly looks like a picture. The only thing to consider is it does have a box so if mounting, you need to consider that in installation.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect device for streaming. Love the LED as it is not impacted by any reflections. In the past, anything on screen that would appear dark was very hard to see. With this TV it’s amazing. Also, having the ability to show artwork, makes it a really nice statement piece 
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV I have been wanting it since I saw it at my sister's house. Nice sense of relaxation when watching tv and when its in art mode people really dont know if its a painting or if its a tv. The type of screen samsung uses for antiglare is amazing. My picture frame window faces towards the tv and the sun rises toward my tv but during the day when im watching it does mot glare or shine and I it. Overall i love the tv the only thing that is hard for me to figure out is how to get pictures from my phone to the tv using the art mode. I have been trying for weeks and i still cant figure it out. Other than that its a very good buy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV and Great service.
I bought this TV because the room it is in has a lot of windows and I needed to minimize reflection. It met my needs perfectly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung seems to always look to improve their TV's with additional features. This TV comes with the mounting hardware which makes for a flush mount and a clean design.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My second one and love the way it looks. Sound is fine compared to other TVs. Still got a sound bar but works well without. Only complaint would be some settings can only be adjusted through smart things app. Seems better than last generation.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV itself, picture quality, and photo mode look great but buggy software makes this TV unusable in its current state. The one connect box would not display 4K content from any of the 4 HDMI ports despite recognizing each was receiving data. During the initial handshake between HDMI input 4 and my PS5 - my PS5 got the dreaded 3 beep error, requiring a full reformat of the internal storage. The TV never recognized my switch 2 or an older Blu-ray player and the half baked AI capabilities didn’t seem to do anything other than slow down the UI. To make matters worse, the SmartThings mobile app doesn’t seem to work at all anymore making it impossible to load new artwork onto the TV. After Samsung’s outsourced customer support was no help, I decided to return this TV for a 2025 QN90F, which also has a matte screen but significantly better back lighting an image quality.
We appreciate you taking the time to share your experience with Samsung’s Frame TV and for letting us know what led to your decision to switch to a different Samsung model. Thank you for staying with us - we’re grateful for your loyalty.
Your feedback on this model has been noted and will be shared with the appropriate teams.
If you need help with setup, settings, or features on your new Samsung QN90F TV, please don’t hesitate to reach out. We're always here to assist at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info
~ Samsung Specialist
Rated 5 out of 5 stars
A very good TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I enjoy the fact that this TV is useful as decoration when not in use. It is also good for gaming. I did have to turn off the game mode, as it kept starting up with useless extra screens.