Customers frequently mention the incredible picture quality and sleek design as standout features of the TV. The included slim fit wall mount and anti-reflection technology are also appreciated. Some customers find the price to be a drawback, and others have noted concerns about the TV box.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 167 reviews
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Too many problems to justify price.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV itself, picture quality, and photo mode look great but buggy software makes this TV unusable in its current state. The one connect box would not display 4K content from any of the 4 HDMI ports despite recognizing each was receiving data. During the initial handshake between HDMI input 4 and my PS5 - my PS5 got the dreaded 3 beep error, requiring a full reformat of the internal storage. The TV never recognized my switch 2 or an older Blu-ray player and the half baked AI capabilities didn’t seem to do anything other than slow down the UI. To make matters worse, the SmartThings mobile app doesn’t seem to work at all anymore making it impossible to load new artwork onto the TV. After Samsung’s outsourced customer support was no help, I decided to return this TV for a 2025 QN90F, which also has a matte screen but significantly better back lighting an image quality.
We appreciate you taking the time to share your experience with Samsung’s Frame TV and for letting us know what led to your decision to switch to a different Samsung model. Thank you for staying with us - we’re grateful for your loyalty.
Your feedback on this model has been noted and will be shared with the appropriate teams.
If you need help with setup, settings, or features on your new Samsung QN90F TV, please don’t hesitate to reach out. We're always here to assist at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info
~ Samsung Specialist
Pros mentioned:
Anti-reflection
Rated 3 out of 5 stars
Frame TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The anti reflection works great. The picture isn’t as clear as we thought it would be for the money. It does hang on the wall nice. Would of took back, but its heavy and would of been a pain, so we kept it.
All in all its a good tv.
We appreciate your thoughts on the picture quality of Samsung’s Frame TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info
~ Samsung Specialist
Rated 4 out of 5 stars
Minor Issues
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've only had this TV for two weeks but we love it, with two little irks. Sometimes, the volume will suddenly get very loud, no matter how low we set it. It always rises to the same loudness. We've tried all the sound settings but nothing stops the sudden amplication. Also, there have been moments when it looks like what we're watching is not even close to high definition. The picture is almost blurry, while the subtitles are sharp. It doesn't last long though. Otherwise, we love the Frame Samsung for the art and the ultimate fine picture and sound.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is such a fun television. The quality of the sound and video is great for our medium to large room with high ceilings and I LOVE the endless display options
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our Samsung 'The Frame'. The picture is good and so is the sound. I gave it a 4 star because some of the features are a little tricky to find and trying to control the picture choices took a little mor patience than I would have liked.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love it. I can have beautiful pictures from different museums galleries in my apt. all day. For me it is better than having pictures because of variety
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded my 2022 for this 2024 frame tv and I'm happy with it because of its quality and now we can use the frame speakers in stereo with the Qsymphony
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect device for streaming. Love the LED as it is not impacted by any reflections. In the past, anything on screen that would appear dark was very hard to see. With this TV it’s amazing. Also, having the ability to show artwork, makes it a really nice statement piece 
This reviewer received promo considerations or sweepstakes entry for writing a review.
Obsessed with this TV. Flat, sophisticated and different from every other TV. Truly looks like a picture. The only thing to consider is it does have a box so if mounting, you need to consider that in installation.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My second one and love the way it looks. Sound is fine compared to other TVs. Still got a sound bar but works well without. Only complaint would be some settings can only be adjusted through smart things app. Seems better than last generation.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I enjoy the fact that this TV is useful as decoration when not in use. It is also good for gaming. I did have to turn off the game mode, as it kept starting up with useless extra screens.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely beautiful and purchased with the frame to make it pop!!
Glad I listened to the the salesman when I mentioned I have a high glare condition in my living room.
Great job BB!!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV I have been wanting it since I saw it at my sister's house. Nice sense of relaxation when watching tv and when its in art mode people really dont know if its a painting or if its a tv. The type of screen samsung uses for antiglare is amazing. My picture frame window faces towards the tv and the sun rises toward my tv but during the day when im watching it does mot glare or shine and I it. Overall i love the tv the only thing that is hard for me to figure out is how to get pictures from my phone to the tv using the art mode. I have been trying for weeks and i still cant figure it out. Other than that its a very good buy.