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Customer Ratings & Reviews

Your price for this item is $1,797.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.3 out of 5 stars with 152 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 152 reviews
  • Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with a great picture. I haven’t hung it on the wall yet. Once I have my entertainment wall built out I will hang the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the matte screen, and looks awesome in picture mode with the Deco frame. OS runs smooth. Picture looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Great pick up service in Concord NH. Great experience all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung, the frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have ever done. The definition and quality of this TV is unbeatable unmatched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ART TV Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing resolution. Clear picture. A couple of friends could not tell that we were displaying an image of artwork in the TV. They thought it was real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Customer Service and Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and loving the product. Thanks for stepping u, Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV, multi usage! The anti glare is a huge plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound. Perfect size for our room especially since we put it over our fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 75

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Tv and excellent service installation!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv with no reflections.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up tv 3 weeks ago and so far it is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV & great picture. We also purchased the gold frame and it looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever. I was very skeptical about this purchase but I am glad I bought ut

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defects not listed on purchase or reimbursed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV we purchased was something that was returned and said it was in excellent condition. The picture quality is good but we did have a few issues the TV Remote was not functioning correctly and you would not exchange the remote also the manufacturer wouldn’t either. The sound will elevate out of nowhere and then go back to normal.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JonathanW,

      We appreciate you sharing your experience with Samsung’s Frame TV. As your unit was purchased in open-box condition, we recommend contacting Best Buy directly for support with your purchase.

      Once your issue is resolved, please know we’re here to help with setup, features, or any questions you may have. Call us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit the ‘Support’ link on our website to connect with a LiveChat agent.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Frame

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV-nice aesthetic for the room and nice picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our new office at work and we absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VP of Servicing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recomment this tv 100%. great picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best TV set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with very advanced technology. Bought another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager that helped me with the purchase was amazing!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great purchase I recommend this product, would buy again!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JoseLuisC,

      Thanks for taking a moment to review Samsung’s Frame TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Adds upscale feel to the main room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful accent to the room. My wife and I added to our shirt-term rental for an upscale impression. It actually does look like an oil painting. There is very low light reflection. The matte surface is well done.

    I would recommend this to a friend
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