Customer Ratings & Reviews
- Model:
- QN75Q60RAFXZA
- SKU:
- 6331767
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers are enthusiastic about the 75" Class Q60 Series LED 4K UHD Smart Tizen TV's picture quality, describing it as amazing, perfect, and vibrant. They also appreciate its large screen and affordable price. While some customers have concerns about the remote control's simplicity and the TV's short lifespan, overall, customers are pleased with their purchase.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Jury is still out.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got my tv q60 delivered yesterday. The picture is great, but I got a notification that the resolution for the show I was watching wasn’t high enough. I tried to find the way to check the resolution, but wasn’t able to find it. Next issue was joining my network. When the tech set it up, got a message "success". Ok watched the tv for awhile and got a notification that I wasn’t connected to the internet. Huh? Check network status and had to keep clicking retry because it was getting the wrong number for the IP address. I deleted my network and installed it again. Still no luck. So this morning I tried the network sign in again. After several attempts (I’m frustrated now), troubleshooting, etc. I unplugged my router (Comcast) restarted and the network was found. Hallelujah. My third comment has to deal with turning the tv on and off. I have the tv connected to a sound bar. I found out after several attempts that if I turn on my tv with the Comcast remote, I can’t get any sound turning it back on with either remote, however, I must use the remote that comes with the tv to turn it on and get sound the next time I turn it on.
I would recommend this to a friendBrand response from Samsung
Posted .Evyd,
Thank you for purchasing and reviewing the 75 inch Class Samsung Q60R QLED TV.
I am glad to hear that you are enjoying its superb image quality.
Please know that depending on the source being used, you may or may not be able to check resolution. If HDMI is being used, you can switch to the connected HDMI port then go to Support > Self Diagnosis > Signal information.
Some streaming apps-for example Netflix-, allow you to see resolution by pressing the info button on the remote.
If you need further assistance, please know that Samsung Customer Support is here to help, and can be reached via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
To optimize your product experience, we encourage you to register your new Samsung TV at: https://www.samsung.com/us/support/register/
The registration helps you gain access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts on this product. Your invaluable feedback helps us continuously deliver better products and service.
- Samsung Ambassador
Nice while it lasted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was great while it lasted. However, for what I paid for it, cant say it was worth it. Only had it 3.5 years and already messing up. 2 lines going accross screen and anything below it is blurry.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great picture quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is superb, I'm happy with the purchase. I had a 2010 Samsung tv, which is nothing compared to this model 2019 model, funny how things change in 10 yrs. Best Buy/Samsung customer service/support was superb as well.
I would recommend this to a friend - Pros mentioned:Ease of use
Great image!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is absolutely a beautiful and functional TV! Easy to use with all essential apps installed out of the box! Plug and play!
I would recommend this to a friend Outstanding TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this TV! Great purchase for the price!
I would recommend this to a friend- Pros mentioned:Ease of use
Works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Simple to use and set up. Great for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent tv, fabulous colors, great app connectivity. only negative is that it can sometimes turn on by itself
I would recommend this to a friend - Pros mentioned:Picture quality
Love it! Worth every penny!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend to anyone looking for a big screen tv! Almost feels like being at the theater.
I would recommend this to a friend - Pros mentioned:Color
Amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with everything about this TV amazing color even on none 4k shows!
I would recommend this to a friend - Pros mentioned:Ease of use
Great picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV with a great price. Easy set up. Very happy with the purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv..great picture... we.like samsung recommend
I would recommend this to a friend Poor quality high price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV in late 2019. It is already no longer working. Sound quality without a sound bar is hard to hear. Has heavy glare when there are light on in the room or curtains are open. TV only lasted 3 yrs
No, I would not recommend this to a friendGood tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, never had a single problem with it. Hooked it up to a den on sound bar. The arc feature made it easy
I would recommend this to a friendBuy a warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV, unfortunately the tv broke due to a bad board . Its only 4 months old kinda mad with Samsung taking care of this been with out a tv for a month waiting on parts
No, I would not recommend this to a friendDid not last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV died after 4 years. Very disappointed customer.
No, I would not recommend this to a friendMostly Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Years later and all is working well. Bottom botton broke 2 years in so that part sucks.
I would recommend this to a friendGood tv for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money it was worth it. It’s not the best picture quality, but works well and is reasonably priced.
I would recommend this to a friendSamsung Quality = Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just like everyone else, the tv didn't last. About 1/3rd of the right side went dark. We have had issues with their appliances and TVs. Samsung is no longer a company I will purchase from after nothing from them lasting.
No, I would not recommend this to a friendGood customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good investment and great price , great customer service and very helpful
I would recommend this to a friendDo NOT buy this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have 6 TVS in our home and this TV, the most expensive and largest, is the worst performing TV in our home. I am surprised that I did not read more noted issues of this, but this TV does not handle motion well, AT ALL. You will find yourself in an endless nightmare of changing the video settings trying to fix inevitable screen jumps and ghosting. I have done so much troubleshooting, isolating components, replacing wires, etc. etc. etc. and all signs come back to this TV. If you cut the cord and want to watch live TV through your paid app, this TV is GOING TO GIVE YOU PROBLEMS. Screen images WILL jump when watching movies to the point that you will move to another TV to watch the show in your house, if you have another. I have noticed that certain sources play better on this TV than others, as this issue has shown itself on streamed live content and streamed home network content mostly, whereas Blu-Ray discs play pretty well, but there is STILL motion issues on those sources, as well. None of these issues exist on our other TVs (all Samsungs, less than half the price of this one) utilizing the same sources. I truthfully don't like spending my time writing negative reviews but if I could go back and do it again, there is no chance I would buy another Samsung. This TV has become a huge disappointment and we hate it.
No, I would not recommend this to a friend