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Customer Ratings & Reviews

Your price for this item is $197.99
The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 65 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 65 reviews
  • Rated 5 out of 5 stars

    Samsung frame

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frame really adds a great look to a already great tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bezel on the TV, makes it look like a real picture when the TV isn't on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV or Photo!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea for around the televisions! Gives it a real picture frame vibe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product and the installation service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A frame isn't a frame without a frame

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple magnetic snap on. Really makes the frame TV pop and feel like a whole new TV. Knocked a star off because the color is a little more gray washed than light brown the pictures make it look like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Bezel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and super easy to install, it’s magnetic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brown bezel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brown bezel enhanced the outlines of the frame tv. The instructions were clear and was easy to assemble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, loved the installers who came and installed it - the entire experience has been awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase, item was delivered earlier than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bezel fits perfect on frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bezel fits perfectly to the matching frame tv. easy to assemble and mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never disappoint us. This is my 5th samsung TV. I added white bezel to match with my tv wall entertainment unit. It looks beautiful in frame mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. makes T as v look very modern in house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frame look

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item makes tv look like a frame. A bit flimsy so be careful w install

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive but sleek

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stressful to order, arrived broken. Finally ordered for store pick up. Feels like flimsy plastic but looks sleek on TV. Not worth $200. At the price point of TV this Bezel and in wall wire should come with and not be an add on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase!!! Perfectly fits like the artwork I expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hdjdhfh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hdjfhfucuciciifd but what about dhucicoodkebwhwuehrbr

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Out of stock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of stock and did not come with the Geek squad and scheduling with Best Buy leaves little to be desired

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KelleyH,

      Please know you are leaving a review for the Frame Customizable Bezel, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung products, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung

  • Rated 1 out of 5 stars

    Ghost package.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I can review is that my package got scanned in California. (I live in California) it got shipped to NJ. It’s been delayed for two weeks in NJ and haven’t gotten any further notice.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AlexD,

      Please know you are leaving a review for the Frame Customizable Bezel, not the delivery service provided by Best Buy. We recommend reaching out directly to Best Buy for more information. If you have any questions when you do receive your Bezel, please reach us via Facebook, Chat with us on the Samsung website, or call us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.

      ~ Samsung Pro Samsung

  • Rated 1 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shame I couldn't give it a zero. Beware return period is only 15 days. My frame came damaged out of packaging, and because I was 1 day past the 15 days BestBuy would not help and basically said tough luck and refused to return or exchange.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bezel does not accent the frame, just a color change, for the price.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Andre,

      I'm sorry to hear that the Frame TV Customizable Bezel is not what you expected. The Bezels are offered to help your TV better match or complement your home decor.

      Please give us the opportunity to gather additional information from you to best assist you. You can reach us on Facebook, Chat with us on Samsung’s website, or call us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.

      ~ Samsung Pro Samsung

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