Customer Ratings & Reviews
- Model:
- UN82NU8000FXZA
- SKU:
- 6200119
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, calling it "really love" and "great". The large screen is also a hit, with customers saying it is "beautiful". The price is considered reasonable, with one customer saying "not bad for the price". Setup is a breeze, with customers saying it was "really easy".
This summary was generated by AI based on customer reviews.
so far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought it less than a month it's working fine..
I would recommend this to a friendgreat sale price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my only complaint with the tv is that when you are watching vudu on it the sound cuts out a lot. I googled the problem and have found out that its a problem samsung has had and seems to be blaming vudu for the issue but I do not have this issue on any of my other smart tvs with vudu so I would have to believe this is an issue with samsung not vudu.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BillyBob,
Thank you for bringing your concern to our attention.
We have released a firmware update to address the sound cutout issue with Vudu app.
Your TV should have been automatically uploaded.
If your TV is not updated with this latest version, you can activate the update with these steps:
TV Menu : Settings ->Support -> Software Update -> Update Now
Should you need further assistance, please know that Samsung Customer Support is here to help, and can be reached via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
Thank you for taking the time to share your user experience. We greatly appreciate your feedback and purchase.
- Samsung Ambassador
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So big. This pitcher doesn't do it justice. Buy...
I would recommend this to a friendOk. So far u no issue at this time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this size tv but it do need a better volume system not as loud as I thought it would be.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv overall. It just feels like when I watch sports the color is just off a little.
No, I would not recommend this to a friendNice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture could be better not very crisp and clear As I expected it to be but will work
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Awesome tv big and beautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture good sound looks great in my house ha
I would recommend this to a friendBrand response from Samsung
Posted .Justaguy,
I am glad that you are happy with the viewing experience of the NU8000 TV.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513
-Samsung Ambassador
It's 82in in thee air.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always said I wanted a 82 inch TV now I wish that it had more features by being Samsung and by being the 2018 model I believe it should have way more features and functions than it has so kind of let down on that part I'm probably going to get the protection plan on it but I don't know.
I would recommend this to a friendGreat size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great tv that works with many cable boxes and other systems.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ghggunstgcf was my day I just wanted to see you today
I would recommend this to a friendGood Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp Image, OK Sound. Need a helper to get it set up due to size
I would recommend this to a friendFantastic BIG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as expected. Very happy with the purchase.
I would recommend this to a friendDecent picture but does exhibit flashlighting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For this size TV, it was a good price (we got it on sale), but the picture quality is very average. The TV does exhibit flashlighting in all four corners.
No, I would not recommend this to a friendcant streaming whats on your samsung phone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not accept streaming from your samsung phone or other Samsung device
No, I would not recommend this to a friendNICE PICTURE! HAS GREY SCREEN LINES :(
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LISTEN THIS IS A NICE TV WITH THAT SIZE... BUT IT DOES SHOW THOSE LINES UP AND DOWN THE SCREEN ON WHITE PICTURES AND ESPECIALLY GREYS. UPSETTING FOR SURE SO ILL BE USING THAT EXTRA WARRATY ONCE THIS IS GONE FOR AN UPDATED MODEL BECAUSE THIS IS KINDA GOOFY...
No, I would not recommend this to a friendBad TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV name smart TV, but you need to erased this name, The Bluetooth of this TV is so bad, it made me spend 30 minutes every single time I want to watch this TV. Sometime WiFi signal work, but when you turn TV off, then turn on again you need to re-setup. Until I gave up and watch cabble TV. So all your payment for HBO, Hulu, Nextfix didn't worth. It's so sad when I spent too much money for It . I read a lot of same my trouble with this Tv , I wishes I didn't pay 3958,96 for this TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Disappointed,
Thank you for bringing your concerns to our attention. I am very sorry that you are having some Wi-Fi connection issues.
Please know that the location of your wireless router or modem will affect your signal strength. Please place your router in a central location ensuring the distance between the TV and your router does not exceed 50ft. (15.2m). Interference from other wireless devices, stone walls, and appliances like microwaves could possibly weaken Wi-Fi signal.
You may want to run a Smart Hub Connection test by going to Home > Settings > Support > Self-diagnosis > Signal information.
If you need additional assistance, please contact Samsung Customer Support via any of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, my apologies for the inconveniences you have had. We do hope to hear from you.
~ Samsung Ambassador
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 6 days, then it turned off on its own and zero power since. Samsung couldn't find a local service center after a week so setup a store credit which took over two weeks. This was to replace my previous 65” curved samsung that needed a replacement panel after only 12 months and a week out of warranty... Replacing with a Sony
No, I would not recommend this to a friendDO NOT buy any samsung TVs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my 82” TVs (barely use) has a horizontal line right after the 1 year warranty is expired while i am still making a monthly payment on the TVs. A $2000 product should not have a problem after a year.
No, I would not recommend this to a friend- Pros mentioned:Color, Picture quality
Awesome Picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded my 70" VIZIO to the Samsung - 82" Class - LED - NU8000 Series - 2160p - Smart - 4K UHD TV with HDR. I'm not high speed or high tech so I can't pour out the technical spec differences as such; there is a noticeable advancement in the picture quality and audio. The colors are more vibrant and some scenes actually look like it's coming out of the TV, sort of a 3D effect (Note: using 4K Blu-ray DVD's). My set was pretty simple; I purchased an Xbox One S 1TB with 4K Ultra HD Blu-ray over a regular 4K DVD player. You get the same 4K experience and can do more with the Xbox for approximately the same price. The HDMI cable, I purchased AudioQuest - Sky 12' 4K Ultra HD HDMI Cable - Black with blue accents. In a nut shell, I love the set up I have and no regrets purchasing this TV or the extra accessories needed, allowing me to experience the awesome picture quality in 4K. I can't wait till I hit my 200hrs of viewing so I can get it calibrated. Of course the Best Buy Geek Squad was amazing, I love these guys!!!!
I would recommend this to a friend they sold me defected tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bestbuy sold me a defective tv and told me i can't exchange because they are sold out. i have to go with out of warranty and now this brand new tv feels like used tv.
No, I would not recommend this to a friend