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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 460 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 85" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023) for its exceptional picture quality, vibrant colors, and ease of use. Many appreciate the large screen size and find the price to be reasonable for the features offered. Positive feedback also highlights the sleek design and the convenient remote control. While some mention the TV's weight, overwhelmingly, reviews are positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 460 reviews
  • Rated 5 out of 5 stars

    Marks Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service will shop there again in the future and the geek squad were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV on market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearest and brightness screen ever. Best purchase of a TV I've ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom was sooo happy to get is tv. She absolutely Loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding tv and delivery service was perfect would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best investments to date, this along with the sound bar is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Summer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service and great deals loved everything about my visit with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Perfect colors! Great apps and lots of input ports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV and Best Buy Had The Best Deal On It !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv love Samsung. Just wish customer service was better

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best tv

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s got super crisp color and for that price it’s unbelievable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juicy J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job! Love my new Samsung 85” TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xxxxxxx

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable staff. Excellent buying experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service, the techs got the tv setup and running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this TV. So far I have not identified any negatives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is everything that I imagined, the Best Buy ever!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is good in all aspect except for the picture quality, the brightness is not optimum and looks like there is a filter on the screen. If you are a person who look into deep details of the picture on your TV, this is not for you!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Hathaf,

      Thank you for sharing your thoughts on your CU8000 TV’s image quality. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen.

      Here are some tips to help improve picture clarity:

      1) HDMI cables are recommended for optimal HD viewing.
      2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
      3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.
      4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings
      5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.

      Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Samsung 85" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement TV that has been great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV Nice TV Nice TV Nice TV Nice TV Nice TV Nice TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service,very good tv, I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it just that simple and I wouldn't Trade It.

    I would recommend this to a friend