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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 457 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the 85" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023) for its exceptional picture quality, vibrant colors, and ease of use. Many appreciate the large screen size and find the price to be reasonable for the features offered. Positive feedback also highlights the sleek design and the convenient remote control. While some mention the TV's weight, overwhelmingly, reviews are positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 457 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and picture. Best decision to check out this product from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85 inch crystal UHD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV is BEAUTIFUL! Once we got it mounted and turned on along with the Samsung sound bar…. CHILLING!!! Highly recommend!! 10/10. Not only is the product amazing, the sales representative Jared was awesome. He took his time with us to shop around the store and help us with a decision that was important to us. His customer service and sales skills are off the chart! Thanks Jared!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this SamsungTV and the quality of the picture. It’s actually perfect for our remodeled rec room space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new Samsung 85” TV. Picture is great and worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, beautiful color and picture but the joystick is not working properly

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good resolution and sound is awsome. I highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Nice picture. The sound could be much better. But, I have a Bose speaker to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good with great image quality and good price, great service in the store

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better get you one!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Great picture. Samsung for the win!! Definitely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Tv size

    Rated 5 out of 5 stars

    Tv 86 Samsung 800

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice tv I love it fit right on my basement wall nice size cinema

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great value. Great price… the picture is really good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows clear and live. Everything is easy to find. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My 85" Samsung!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 85' Samsung is great! My home movie night is great with my big TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv Samsung 85” 8000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and image, for large spaces it looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, it’s very good my tv, I like. Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    4434

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays real good sounds good. A picture perfect TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Just the size I love for watching my sports.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    85”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Picture is good and it’s very bright.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit dissapointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it this morning. Tv is fine, is my first time with a samsung tv and i got 2 complains. #1 internet is slower on this tv than any other tv or phone i have use with this same wifi. #2 samsung doesnt allow you to change many settings as simple as tv size ratio/ pucture size, they just gray things out so you cant do anything about it, i ivenstigated a bit and oh boy everyine is so disappinted at samsung for forcing us to wqtch the tv with the ratio they decide so we cant see a full screen becouse they dont let us chose the option for full screen etc, only allowed on live tv (where nobody need it) but youtube, netfliz, hulu, movies etc you cant. If i knew this i would have a buy a different one honestly

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MariojS,

      We appreciate your purchase and feedback on the Samsung CU8000 TV. Please know your feedback will be shared with our internal teams. I have a few recommendations that may improve your experience.

      First, let's ensure you are running the most up-to-date Software. Go to Settings> Support> Software Update.

      Next, we understand your frustration regarding the ratio size. However, please know that apps like Hulu or Netflix automatically set the aspect ratio depending on the content format you are watching. This cannot be changed by your TV. Black bars will appear at the top and bottom of the screen when watching movies with aspect ratios different from your TV. Adjust the picture size options on your external device or set the TV to full screen. Go to Home > Settings > All Settings> Picture > Picture Size Settings > Picture Size.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Definitely worth the upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv upgrade from my older 50 inch samsung! This is my first smart tv and its definitely been great and easy to use.

    I would recommend this to a friend
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