Customer Ratings & Reviews

Picture was good. Had software issues. TV would lockup when switching sources. Had to turn TV off and on. EARC would turn the stereo off but not on. My 8 year old Sharp with Aquoslink would turn on the satellite, TV and stereo with 1 button. Samsung unable to fix. Setup appointment with their local repair shop Teknition. They said without looking at TV it needed a main board. Ok?? Setup appointment to replace. Received a call before appointment from Teknition that they did not have the part and had no idea when it would be available. Sent TV back. PS. Based on my research the issue with EARC not working well is a known problem with no fix. Yes, I updated the software to the newest version. Still busted.

This TV is just as advertised. The picture remains bright, even in a room with a fair amount of sunlight. Sound is also good. Price is a little high right now but I am sure it will come down. The only issue is that I wish they would provide a printed manual. It's hard to learn about all of the features from the pdf online.

Great colors and great picture. Great size for our Family room.

Very easy to set up by following screen prompts. Picture clarity is fantastic. Sound from TV speakers is good but much better with a soundbar. Had minor problem with voice and picture being out of sync but one call to Samsung support resolved the issue. Very satisfied with this TV

Impressive picture quality,WITH very bright TV with a wide color gamut that delivers HDR content with rich colors and highlights.

Love this TV. Great picture. 85 inches of greatness!!

When I first was looking for a TV I did thorough research and landed on the Q60/Q70T models. I read several reviews and went with the Q80T model. With the direct full array I do not see the issues people were complaining about in their negative reviews. This tv has a great picture, supports HDR such as HDR10 and HDR10+. The game enhancer-+ mode is a nice add to help with games on my PlayStation. Ambient mode is pretty cool. Can even play music and has animated backgrounds/artwork to display. Lastly Airplay on the TV is a sweet perk. Especially being able to do picture in picture or just split the video game or movie you are watching with airplay from a laptop or phone.

Great picture and value for the TV. Easy to use I love it

Great picture and we enjoy the added screen size. We have experienced slower than network web speed through this television, even with wired connection. We had our ISP send a technician, he changed the router without improvement. I purchased high speed Cat 8 network cables, no improvement. We are left to believe that the Nic card in this television is limited the speed. Our network runs above 400 MB’s.

It was a great experience from in the store purchase to having the guys out to install the TV on the wall. Well worth the small price it cost to have the Geek squad install our TV’s. The Samsung 85” QLED Tv is a great product for a great price!

Simply set up. Great picture with newer system I would purchase and recommend.

Amazing picture right off the back. I love my TV. You most definitely need a surround sound for this baby. It’s going to look great in your home watching the super bowl or movie night.

I bought this tv for my mancave, primarily for gaming. So far, I've been a little disappointed in the picture quality. It is still a good TV, but I would be returning it had I not purchased it at such a good price(it was onsale for 3100). The software issue ive seen many complain about has been nonexistent for me so far. Overall, I'd rate the TV about 8/10. Very solid, but not worth the full price. Buy on-sale!

Great TV. I initially bought the Sony and then took it back to the store and exchanged with the Samsung. picture quality is very sharp , it's a bit expensive , but good buy on the long run. Great tv in well light area

This is an amazing tv, it’s huge. I went to Best Buy to see it in person but and it looked big but when I got it home it looked even bigger. Now every other tv looks super small. I have my ps5 connected to it and I couldn’t be happier

Amazing picture quality at a decent price, for a relatively high end tv. Works great even with a lot of ambient light. Built in airplay and Apple TV app is a big plus for me as well. Sound quality is impressive for built in speakers. No complaints at all.

So far so good. Actually returned the 85" Q70 series when the price dropped on this Q80. Best Buy service was great on this exchange. The Q80 is great and worth the small increase in price versus my original Q70. Nice operating system.

Picture quality is fantastic, and the sound is great through the Samsung sound bar. The installation team that came out were very professional, and made sure both my wife and I were comfortable with how everything operates.

I couldn't be happier with this TV. It looks great with any of the 4K streaming I use. Also looks amazing while I'm playing on my PS4. I have the Sonos Arc and Sub hooked up to it for sound. It's like being in a movie theater.

I previously purchased the Q70 which I did not realize was edge lit. After having used this TV, the picture quality on the Q80 is significantly better and I would recommend spending the extra dollars for this unit.