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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 357 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the 85” Class QN85B Neo QLED 4K Smart Tizen TV for its exceptional picture quality, with many praising its clarity and vibrant colors. The large screen size and smart features also impress users, while the easy setup process is appreciated. However, some customers have concerns about the weight of the TV and find the remote control to be unintuitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 357 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a lovely addition to our home. The quality is impeccable and the clarity is spot on. I highly recommend this to anyone looking to watch movies at home and feel like you are in the theatre.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture , easy to set up, nice price. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pictures. Color and tone give a true to life view.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Phenomenal TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, incredible images, incredible sound, true colors, thin bezel, slim TV, just thank you Samsung for providing something we can connect to and travel through what we are watching!! the best

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    NeoQLED TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up!!! Great pictutre, sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85" Samsung QLED smart TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is awesome....and ive had it for 1yr and still top of the line picture quality and look....all of our family that visits loves the pic!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best tv i have had. Love watching movies in my 85' tv.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120z and 4k?!? watched world cup with this... absolutely amazing. may not be 8k, but we are not there quite yet... 100% recommend... however, you will need atleast 2 strong people, like really strong, or 3 to 4 just to place it on a table or even wall mount, really awkward and heavy, but worth it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My first 85 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying this TV - My first 85 inch so took a little getting used to. I did a lot of research on other brands and models, and this was my winning choice. So far, I'm not disappointed. I also purchased the Samsung sound Q600 Sound bar to improve the sound however I have not installed it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung NeoQLED & Best Buy are the Best!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy never disappoints and neither does Samsung! I’ve always wanted to feel like I’m at the movie or in the stadium watching the game. This 85” NeoQLED puts me there and someways it’s even better!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the Samsung 85” QLED TV!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thrilled with the Samsung 85” QLED TV. The picture quality and sound is great. With surround sound, it’s almost like sitting in a movie theater. It’s so comfortable watching programs and movies at home.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Samsung 85" TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this TV. The colors are so vibrant. It makes you feel as if you are in the theater watching a movie. I would purchase this item again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Fantastic color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, good colors, easy to use and responsive interface

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Amazing bright colors. Black levels are awesome. Have no complaints with this tv. 4k feels like sitting on a home theater with all natural colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Picture quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vivid picture! A great value for us as we purchased it open-box, or rather no box! I wouldn’t hesitate to buy this if you are on the fence! You will be quite pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Remote response is laggy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv but remote lags. The optical port also does not securely hold the cable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Truly a “Best Buy”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibrant colors with sharp contrasts on a huge screen with sound amplified with our sound bar. A great package!!! And the tech team did a great job setting it all up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome dark colors in a bright room.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the entry level 65" CU7000. and the overall colors and speed is phenomenal compared to the CU. Glad I made the upgrade instead of getting the bigger CU.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bombass TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Everything is a work of art. Did get a bad pannel about 8 months in, but Samsung took care of me quick.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    awesome tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv with a great soze, has great smart features. the only thing i do not like is the remote you have to go through so many settings to do anything. the remote does not have set buttons for netflix , amazon, disney. you have to ckick home and find the app. if you want to get out of an app you have to hit the back button or home, no other way. The tv has good gaming deature and an amazing video picture. i love the tv hate the remote.

    I would recommend this to a friend
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