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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 480 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are positive about the 85” Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)'s picture quality, brightness, ease of use, and viewing angle. Many find the picture quality to be amazing and appreciate the AI-adjusted brightness feature. Some customers mentioned the weight of the TV as a drawback. Overall, customers seem to enjoy the TV's features and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 480 reviews
  • Rated 5 out of 5 stars

    Awesome bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the tv. Price, resolution and size, you cant go wrong. Perfect for guest area. Definitely get a sound system though

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Very nice screen, good sound, picture quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for a very fair price............................................................

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    john

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, great picture...........................................

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! We are very happy with the image quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome. Love it! The picture is so clear and real looking.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung TV’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture Not a fan of Samsung pushing you to set up an account Settings not user friendly Not a easy TV to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung a winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding visual and audio. Football never seemed so great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price was good the picture was really clear and the sound was good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors, image, best television for movies and sports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QNED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good deal the customer rep offered while i was touring a best buy location.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Size is great. Pretty heavy so make sure your stand can handle it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Should I try a new one or watch it in the dark?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to return this piece of junk. I purchased it as open box. Missing 1/2 of the stand, no power cord, and the screen picks up the 6 breakfast bar lights all of the time, even when the TV is off. I bought BJ's most expensive and biggest swivel stand for it and it cannot tilt because it is at the highest setting 85".

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RobertW,

      We appreciate your feedback regarding parts missing from your TV. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Grateful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience was simple and explained well. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was very helpful and knowledgeable about my questions about this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is a little off. Oranges show up as red. Otherwise decent picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great view i love it so much. And the soundbar as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    N95d

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're going to compare this TV to a Sony Android TV, its OS is slow and frustrating to use. I'm glad I bought it on sale, because it's not worth the original price of $4000. Perhaps the 2025 model has the same issue

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Amin,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    New TV, Pioneer RCVR quit need new receiver,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sofa So Good, But I need anew receiver, my old Pioneer has seen better days and needs to be replaced. I am considering a Denon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best place for shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People very professional the installer and the products it’s the best, that’s why I chopped at Best Buy, and also the most important thing I don’t pay interest at any thing I bought…

    I would recommend this to a friend
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