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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 467 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the exceptional picture quality of the 85” Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024), praising its vibrant colors and ease of use. While some users noted the TV's weight and potential glare issues, many also appreciated its impressive features. The remote control received mixed reviews, with some finding it less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 467 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome. Love it! The picture is so clear and real looking.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Size is great. Pretty heavy so make sure your stand can handle it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors, image, best television for movies and sports

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Should I try a new one or watch it in the dark?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to return this piece of junk. I purchased it as open box. Missing 1/2 of the stand, no power cord, and the screen picks up the 6 breakfast bar lights all of the time, even when the TV is off. I bought BJ's most expensive and biggest swivel stand for it and it cannot tilt because it is at the highest setting 85".

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RobertW,

      We appreciate your feedback regarding parts missing from your TV. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price was good the picture was really clear and the sound was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, zero to minimal reflection. Size is right for a big living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is a little off. Oranges show up as red. Otherwise decent picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV, Pioneer RCVR quit need new receiver,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sofa So Good, But I need anew receiver, my old Pioneer has seen better days and needs to be replaced. I am considering a Denon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    N95d

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're going to compare this TV to a Sony Android TV, its OS is slow and frustrating to use. I'm glad I bought it on sale, because it's not worth the original price of $4000. Perhaps the 2025 model has the same issue

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Amin,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung 85'

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our big screen tv. This was an upgrade from a 72' Samsung great vibrant colors great buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best place for shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People very professional the installer and the products it’s the best, that’s why I chopped at Best Buy, and also the most important thing I don’t pay interest at any thing I bought…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort zone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It simply was a unit that I wanted when it first came out. Very glad that I was able buy now. Looking forward to enjoy the TV and sound bar. So let the joyful memories begin. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire shopping experience was excellent and it confirmed all the research I had done prior to the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Direct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the tv. We had an opportunity to speak with the Samsung rep directly and he really explained all the features of the TV. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless delivery with fantastic customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say one thing that Best Bay is the best electronics store in California. Thank you for being there. I recommend everyone to visit Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the Samsung 85" TV. The installation was professional, and the installers were helpful with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jerry's TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me a great deal and friendly sales staff. Great delivery experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we wanted and plus got a good deal too

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    nice TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice TV, seems like quality price is a bit out there...

    I would recommend this to a friend