Customer Ratings & Reviews
- Model:
- UN86TU9000FXZA
- SKU:
- 6442010
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the 86” Class TU9000 LED 4K UHD Smart Tizen TV for its excellent picture quality, especially when watching 4K content.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samsung 86 inches tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good.Great picture quality.Highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
86” Samsung T9000
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the price!!!! Samsung doesn’t disappoint
I would recommend this to a friend - Pros mentioned:Picture quality
Huge but broken
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited when the installers took it out of the box. Unfortunately, it was broken and had to return it but if your looking for something huge, THIS IS IT
I would recommend this to a friendBrand response from Samsung
Posted .Hi Brian,
Thank you for your review of the Samsung TU9000 TV and for sharing the issues that have caused you to return your unit. I am very sorry to see that your screen exhibited damage upon opening and setup. Unfortunately, even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken. For example, if the TV were sitting in an incorrect orientation -- laid on its side or tilted -- during transit, damage could have been done.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Great service as always
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV, great best buy service as always. purchased 2 TVS same day
I would recommend this to a friendBig tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say about this that hasn’t already been said
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price! Very happy with deal I got!
I would recommend this to a friendtitle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To date I have been unable to register my TV the system does not recognize my model
I would recommend this to a friendBrand response from Samsung
Posted .Hi Shopper!
Your experience is very important to Samsung. Your details on the registration process will be shared with internal teams.
Please give us the opportunity to assist you by contacting Samsung Customer Support at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Hisense H6510G for $999 Instead!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy the Hisense H6510G instead. I tried this Samsung, an 86" LG, a Sony 85"XBR900H, and eventually landed on the Hisense H6510G for $999. Best bang for your buck by far is the Hisense! My family all preferred the Hisense when we campared it to the Sony while playing the exact same content at the exact same time.
No, I would not recommend this to a friend