Customer Ratings & Reviews
- Model:
- MZ-76E250B/AM
- |
- SKU:
- 6178653
Customer reviews
Rating 4.9 out of 5 stars with 1243 reviews
(1,243 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 860 EVO 250GB Internal SATA 2.5" Solid State Drive's performance, ease of use, and fast boot times. Many appreciate its reasonable price and straightforward installation. While some mention the drive's capacity as relatively small, the positive feedback on speed and ease of use outweighs this concern. The overall experience is overwhelmingly positive, with users highlighting the improved performance compared to traditional hard drives.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Super
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice,,...................................... . ...
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Improved our computer tremendously. So much faster!
I would recommend this to a friendRated 4 out of 5 stars
Seems to work fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was guided toward this product by Geek Squad personnel while they were repairing my older MacBook Pro. Seems to be working fine and price was reasonable.
I would recommend this to a friendRated 5 out of 5 stars
Great SSD!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great way to improve the speed of your computer.
I would recommend this to a friendRated 4 out of 5 stars
Samsung 860 EVO 250 internal STA 2.5 SSD
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 860 EVO 250 Internal SATA 2.5 SSD, good price in terms of the quality....
I would recommend this to a friendRated 4 out of 5 stars
Replace a SATA HDD with a SSD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cloned a SATA laptop hard drive with the Samsung SSD. Very fast as expected. Should have gotten a larger capacity SSD so I can do more! Minimum should be 500 GB.
I would recommend this to a friendRated 3 out of 5 stars
longevity
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.used this as a boot drive since 2019. woke up today to turn on my pc and it would not get passed a black screen nor even show bios. after spending countless hours troubleshooting this ssd was the only part that didn’t work. i am running 4 other wd drives and none have failed in my 5 year old computer and not in this build which is 2 years old
No, I would not recommend this to a friendRated 3 out of 5 stars
Problems, not sure of the cause
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it is the product or the installation, but there have been serious problems since. My printer could not be detected/installed. Geek Squad [3 levels of techs] could not solve the problem. They said they spoke with Samsung. New printer occasionally needs to be re-booted. Have lots of Samsung products and rarely a glitch. Other peripherals and rest of functions work great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Marta:
You are leaving a review for the 860 EVO SATA SSD. From your description, I believe your review was intended for a printer.
Should you ever need an Internal Solid State Drive, please consider Samsung. For further information on Samsung memory products, please visit https://www.samsung.com/us/computing/memory-storage/
Should you have any questions or concerns regarding our memory products, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Rated 4 out of 5 stars
fast repair on laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hard drive was not working on personal laptop. it was taken to local bestbuy store. was told that it would be ready on the following Monday.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Very easy to install in an enclosure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to work with, unfortunately it wasn't compatible with my older computer
I would recommend this to a friendBrand response from Samsung
Posted .Hillbilly01:
Thank you for purchasing the 860 EVO SATA III SSD. I am sorry to hear that this drive was not compatible with your older computer.
Should you have any questions or concerns regarding our memory products or to check compatibility, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Rated 4 out of 5 stars
It’s a SSD.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was good. BestBuy shopping experience great as always. Using the SSD in a new build. So far no issues.
I would recommend this to a friendRated 4 out of 5 stars
Excellent product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have much to tell you about this great product...my laptop still using this drive...so far no complaints...
I would recommend this to a friendRated 4 out of 5 stars
Back to normal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old harddrive made my laptop pitifully slow. This new one restored it to its normally slow condition.
I would recommend this to a friendRated 4 out of 5 stars
Nice SSD hard drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy charges too much for this. It was double the cost of Kingston and Crucial with same specs and warranty.
I would recommend this to a friendRated 4 out of 5 stars
works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works. not sure what else to review. package came fine plugged it in and i got ssd storage. big deal
I would recommend this to a friendRated 4 out of 5 stars
Works as advertised...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my only issue (which may not be related) is my secondary drive is no longer recognized. There is no pin setting for drive 0 or 1
I would recommend this to a friend- Cons mentioned:Capacity
Rated 3 out of 5 stars
To expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To expensive for the capacity. There's cheaper ssd whit more capacity
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lynk:
Thanks for choosing the Samsung 860 EVO SATA III SSD. I hope that your SSD is meeting your expectations.
If there is anything we can do to help improve your experience, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung product at:  https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Rated 4 out of 5 stars
Good prize performance and easy install.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good SSD for secondary internal back up drive. Low power and no heat. Fast and very compatible.
I would recommend this to a friendRated 3 out of 5 stars
new harddrive on HP laptop Windows 10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not given instructions after installation of a new hard drive. problems with new hard drive. My financial institution did not recognize my new hard drive, for instance. Have a new appointment with Geeksquad to straighten things out. Telephone connections are impossible; wait times impossible with no answer anyway. Nothing but frustration!
No, I would not recommend this to a friendBrand response from Samsung
Posted .86yearsold:
Thank you for purchasing the Samsung 860 EVO SATA III SSD. The Samsung 860 EVO is specially designed to enhance performance of mainstream PCs and laptops. With consistent speeds, this drive is designed to deliver up to 550MB/s read and 520MB/s write. The 250GB model is further warrantied for 150 TBW and is backed by a 5-year limited manufacturer's warranty.
Should you need further assistance or have questions or concerns, please know that we are always here to help.
Samsung Memory Support can be reached via of the below options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung SSD at:  https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
- Pros mentioned:Ssd
Rated 2 out of 5 stars
It failed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two for raid setup, they were fast, problem is one has failed after less than a year, very irritating. I was running Windows 7 64bit and had just received the last Microsoft updates they were handing out. To top it off my network drive failed to save other updates for my hardware!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Kurt3228:
Thank you for purchasing the Samsung 860 EVO SATA III SSD. I am very sorry to hear that you are experiencing issues with your drive. I understand your disappointment.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung stands behind the quality and performance of every 860 EVO SATA III SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
~ Samsung Memory




