Customer Ratings & Reviews
- Model:
- HW-Q950T
- SKU:
- 6420988
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers are satisfied with the phenomenal sound quality and easy setup process. However, some have concerns about the product's price, subwoofer performance, display location, connectivity issues, and lack of LPCM support.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds works we now I hear every sound in my movies
I would recommend this to a friend - Pros mentioned:Easy setup
sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome sound. works great and easy set up with samsung tv. it has better sound than a theater.
I would recommend this to a friend - Cons mentioned:Price
Sound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent system. Price on high side. Had a older system for years , wanted to update. So glad I did.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar system I recommend this item to everyone looking to enjoy movie nites
I would recommend this to a friend - Cons mentioned:Price
DO NOT WASTE YOUR MONEY ON THIS SYSTEM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. The sound was terrible. The only time it sounded ok was with a movie. Music was just so bad I could not even listen. Even then if it wasn't loud it was like a muffled toy. For a premium price and the "flagship" sound bar Status it seems to get in some reviews, Im left shaking my head as to why. Seems to be a whole lot missing between the sub and the midrange. When to volume was low it was tinny, when the volume was high, it boomed on the low end and needed something on the low mid and highs. I can go on about how much I dislike this system. DO NOT WASTE YOUR MONEY ON THIS . Buy a Sonos Arc system with rears and and sub. Perfect just perfect.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lenphoto,
Thank you for your review of the Samsung HW-Q950T Soundbar System. I am sorry to hear that it did not work out for you and have returned your unit. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.
~ Samsung Ambassador
Good Speaker System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was initially impressed by this system but then realized that Sonos provide much better sound quality than this and is less expensive.
I would recommend this to a friend- Pros mentioned:Sound quality
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is top-notch. The surround system is very addictive. It's a great buy.
I would recommend this to a friend - Pros mentioned:Easy setup
Awesome sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sound bar system is Awesome sound output is unreal no complaints what so ever.Easy setup
I would recommend this to a friend - Pros mentioned:Easy setup
Great Sound System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.True separation of sounds and room shaking bass this system is great and easy to set up
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome atmos soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best sound bar sounds great plays loud and support for all video and audio codecs!!
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The surround sound is great for watching everything not just movies
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, this was exactly what I was looking for. Great sound
I would recommend this to a friend Surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the system. However didn’t come with instructions. It was open-box. So when issue comes up, have to wing it!
I would recommend this to a friend- Pros mentioned:Sound quality
Clear, crisp, and ATOMS!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freaking amazing soundbar system! I bet my family 3 states away could hear it!
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung surround sound
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing surround sound and its the best brand to have in your home
I would recommend this to a friend - Pros mentioned:Sound quality
GREAT SPEAKER PACKAGE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a new TV and this Soundbar speaker package. Best sound quality.
I would recommend this to a friend Phenomenal audio
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this soundbar for a few months now, and it has blown me away. The sound is crisp and clear, with brilliant highs and deep lows. The audio moves all around you, and the rear speakers are phenomenal and have deep bass and crystal clear sound as well. I highly recommend this soundbar to anyone looking for a home theater system without all the speaker wires!!
I would recommend this to a friend- Cons mentioned:Subwoofer
Not really worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's better than the TV native sound but is greatly lacking considering the price. The rear speakers produced almost no sound at all. If I held them to my ear you could barely hear a sound. I believe the set I got must have been defective. I returned this item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello judgejustin,
Thank you for your review of the Samsung HW-Q950T Soundbar System. I am sorry to hear that it did not work out for you and have returned your unit. I understand your disappointment.
Your feedback is very important to us and will be shared with our product team.
Please know that should you ever need assistance with settings or adjustments with a future Samsung purchase to optimize your sound experience, Samsung Customer Support is here to help.
1) Phone: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Ambassador
- Pros mentioned:Sound quality
Just as good as Sonos
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bass and atoms I've heard in a while. Definitely worth it, when on sale.
I would recommend this to a friend - Cons mentioned:Subwoofer
NOT GOOD!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like great sound, KEEP LOOKING! Surround sound completely sucks! And half the time the SUB woofeer has all kinds of BS artifacts, very messed up. Wish I had kept looking!
No, I would not recommend this to a friend