Customer Ratings & Reviews
- Model:
- UN98DU9000FXZA
- SKU:
- 10224729
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
to a friend
Stay away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back of the tv is not attached properly. A gap is present between the hdmi ports and the back of the tv due to it not being assembled properly. Best Buy states I am a few days past the 2 week return policy and state they will not help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarcusM,
Thank you for bringing your concerns to our attention. Please reach out to Samsung Customer Service so we can better assist you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
disappointed with the service of your staff in gen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Misinformation from someone about the installation and services included with the equipment purchased there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi FernandoV,
Thank you for your feedback. Please know you are leaving a review and 1-star rating for the DU9000 TV, but we are sorry to hear of your experience, nonetheless. You may want to consider providing feedback directly to Best Buy regarding this.
Should you have questions on the DU9000 TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Bad TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was broken and it would not turn on when I received it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AllenhP,
I'm very sorry to hear that you received a broken DU9000 TV. Please reach out to Best Buy to assist you with an exchange.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
I love the size!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Measured at 8'2". That's from 2 corners!!!!!!!!!!!! I love watching programs, whether it's TV shows or movies!!!!!!!!!!!! And Blu-Ray players!!!!!!!!!!!!!!!!!!!! And sometimes 3-dimensional programs!!!!!!!!
I would recommend this to a friendSamsung UN98DU9000FXZA 4K UHD TIZEN TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install and setup was quick and efficient. The Geek Squad did a great job. Just wondering why there is no manual for the Samsung UN98DU9000FXZA 4K UHD TIZEN TV. Can you provide a manual for the TV purchased?
I would recommend this to a friendBig & Bold
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV. My son loves it. Now my daughter wants one for her room.
I would recommend this to a friendSamsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase install , and installation efficiency.
I would recommend this to a friendWrong Delivery date on Samsung Website .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is for Samsung , Its ridiculuos that they false advertise on estimated delivery date. i ordered mine on 25th OCT , Delivey date - 6th December. Lol -----
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Marketside,
Thank you for your feedback and patience in having to wait an extended amount of time for your delivery. Please reach out to Best Buy to better assist you. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor