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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 927 reviews

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92%
would recommend
to a friend

Customers are saying

Customers appreciate the large capacity, quiet operation, and effective cleaning performance of this washing machine. Many also find it easy to use and enjoy the large size of the washer tub. However, some customers have reported concerns about the machine's long-term reliability and occasional balancing issues. A few users also noted the absence of an agitator as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 927 reviews
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy this washing machine. The basin is deep, so I think if I were a little shorter than my 5'6", i would have problems reaching the bottom of the washing machine. It has a large capacity and can easily handle large loads such as a king sized comforter. Very pleased with this washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer broke down and I needed a new washer right away. My budget was tight, so I was shopping the outlet. Lucky for me they had just gotten this model in because it has a HUGE dent. But that has not affected its performance at all. I am very happy with the operation of the machine, it washes very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome LARGE Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feature of the wash basin in the top of the washer is such a great idea! Should have been in all washers for years. The only issue with the washer is that my tenant is short ... and needs a step stool in order to reach the bottom of the washer vat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice Washer - High Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for a few months now and I still really like it. To be honest, my wife wanted this washer because of the built in pre soak tub. It has been very handy with a messy toddler. The washer looks nice, is very sturdy, and has been pumping out load after load of clean clothes. It takes a bit long to wash, and it is a bit complicated to use, hence the 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very sleek and gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and dryer. This is my first washer without an agitator and after reading many reviews I was worried my clothes wouldn't get cleaned. This is not a problem that I have had. I even got a complement on how good my clothes smelled from someone standing many feet away from me. It does take longer than my old washer but I think that's pretty standard now. I've only had it a few weeks so I can't comment on the wear and tear it has on clothes but so far my clothes seem fine. I am 5'2" and I am able to reach clothes at the bottom. I was worried I would have to get a ladder after reading reviews but to my surprise I don't. It's a little deeper than my old washer but when I lean over the washer my feet don't have to come off the ground. I don't find that it is noisier than a washer should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding washer...easy on the back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to back problems, I chose a top loading machine. Best decision I ever made! No stooping and reaching in...just lift and empty. More importantly is the fact that it cleans and rinses clothes with near efficiency as a front loader! And the built in sink on top is pure genius! Thank you Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has lots of room so I can wash bigger loads of laundry!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. The only reason I didn't give it 5 stars is because the drum is very deep, and it makes it difficult to get items, especially socks. I'm 5'4", and I needed to get a small step to be able to reach the very bottom. One other minor drawback is that I've bumped my head on the "sink" a few times when reaching in. But it's plastic so it's no big deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic HE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for an HE without out the expensive fancy features. This is a good option. It gets the job done. Only thing I'd improve is the length of the cycle. Wish it was a little faster but It does have a quick wash setting. It's much quieter than the Maytag Bravo I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus washer is great, very big and does a great job washing clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    I love my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't find anything wrong I really LOVE my washer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has done a great job cleaning and very simple to use!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is awesome. It run extremely well with little noise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet and twice the loads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large capacity is almost twice as much as the washer I had before. The top load washer has the prewash basin on top which is very convenient. It is a quiet running machine that is easy to use. The only downside is that it may be a little more difficult to get all the clothes out for a short person. The wash "tank" is deeper due to the capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great user interface and useful prewar sink.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that I expected it to be. It is quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best options and easy to use. Solid mad and good quality brand

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer, fits a lot of clothes and washes pretty good

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice machine, and the best buy installers were top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay the money for the reputation and the best quality offered.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Does very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked very well for us so far and is very quiet.

    I would recommend this to a friend