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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 927 reviews

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92%
would recommend
to a friend

Customers are saying

Customers appreciate the large capacity, quiet operation, and effective cleaning performance of this washing machine. Many also find it easy to use and enjoy the large size of the washer tub. However, some customers have reported concerns about the machine's long-term reliability and occasional balancing issues. A few users also noted the absence of an agitator as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 927 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase yet, washer is everything we wanted and more

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Really nice washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice washer. Glad I picked this model/manufacturer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Perfect Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has great features that come standard with the appliance. It is affordable and and efficient for the great price. We did a continuous comparison with other products and this was our best option.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer size

    Rated 4 out of 5 stars

    This is not your mother's washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The short time I have had the washer it is excellent period. A setting for every garment. Quieter than most and drum is Huge!! Didn't give it 5 stars due to not having yet used all the features. Recommend...

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer/dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and cleans everything well. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer has been nothing but amazing! The multiple different settings and the ability to wash stains out BEFORE you dump into the washer has been fantastic. Also, after upgrading from a rather old washer, it was nice to have the detergent disperse evenly throughout the wash versus dumping it in with the load while the water was originally filling the washer. After hearing the negative feedback regarding front loading washers, this has been a great purchase for my family. I have enjoyed this washer and recommend it to anyone looking for a great value!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and gets the work done. Sink is an extra bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Love this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large size washer. Love the active wash!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sink!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely, the best service I have gotten in a long time when purchasing an appliance. Best Buy in Lake Geneva is our new "go to" appliance store. Love my new Samsung washer!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Loved it until water leaked all over the floor...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great washer until about 3 weeks after I bought it and water leaked all over basement floor. Had to call Samsung to send a repair man who could not determine the cause. Ordered a part in the hopes it is the issue. Waiting for part to be delivered now.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy with this washer. The most impressive thing has been the ability to wash my large bulky comforter. The washer is quiet and the clothes are clean...what more could I want?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent washer so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this washer for a few months, but it has done a pretty good job so far. The drum size is so big that I can't fit all of the clothes into my dryer. My biggest complaint would be that I wish the lid would open a little further so you don't hit your head on the bottom of the sink while getting laundry out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great, the built-in sink and water jet is awesome!! specially when pretreating clothes before washing them.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Activewash washer. It's big enough to wash blankets easily, tough enough for all my throw rugs, and the hand-wash sink is great for quick rinsing or washing my delicate stuff. Definitely works better with liquid detergent than the pod things. My only complaint is that I'm short, so I had to get a step stool in order to reach all the way to the bottom of the barrel to unload washed clothes. (Or, use one of those mechanical reacher thingies).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for the short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I read the reviews one person indicated that being short would not be good for this washer. I agree being 5'8" I have some difficulty reaching the bottom. It does have very little water usage which is great though. The wash cycle is longer then I am accustomed to though at about a hour for a load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great tech and a lot of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a front door load, but this is even better, it gives you a lot of space and has multiple options. Easy to operate and the top washer is good to remove soil before washing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer size

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely a super nice washer for the price, the top is very convinient to wash delicate cloths. I enjoyed every cicle that my washer has! My husband loved it too btw ; )

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had LG front loader washer and they started to smell. I replaced with these. Very nice. Quiet and smooth. I love the setting. Only used the jet was a couple of times but great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes come out so fresh and clean. I have used the sink a few times. It is a little tricky to get the detergent in the cup wth the sink. My only other issues is that I am 5'2" so I struggle getting clothes off the bottom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little deep for people under 5'6" I am 6'3" and I can easily get the clothes out but my wife is 5'4" and she struggles to get to the very back after a load. Not as water efficient as a front loader but much more quiet. for the price and that cool internal sink, its good if not great.

    I would recommend this to a friend