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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 927 reviews

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92%
would recommend
to a friend

Customers are saying

Customers appreciate the large capacity, quiet operation, and effective cleaning performance of this washing machine. Many also find it easy to use and enjoy the large size of the washer tub. However, some customers have reported concerns about the machine's long-term reliability and occasional balancing issues. A few users also noted the absence of an agitator as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 927 reviews
  • Rated 5 out of 5 stars

    Love the new washing machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our oils washer was a front loader, and we found that it always seemed to smell. Switched to this unit and absolutely can't believe the difference. It is quite, fast, and most importantly spacious inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is fantastic! Cleans well, great features, clothes come out perfect. More impressive was the Best Buy delivery people. Courteous, on time, friendly, personable....couldn't ask for anything better.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    The washer runs quietly and holds very large loads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer cleans clothes very well. The drum holds very large loads of laundry. The clothes are always clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this machine a few times since my purchase. It cleans well and is very quiet. I like it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good top loading washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a top loading machine because we couldn't fit a front loader into the space we had in our new home. We looked at a lot of machines and the Samsung stood out. Our experience thus far is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase of the Samsung washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my wife and I moved into our new home we needed to get a new washer/dryer set. After some research we decided to go with this product for the washer. The capacity is more than I realized, which means fewer loads of laundry we need to do. The integrated sink for pre-treating clothes is very handy since our house lacks a sink by the washer and dryer, too!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great and efficient washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace older front loading washing machine with this and it has tons of options, is quiet and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer so far. It's very roomy and can wash a queen comforter. My only complaint is that at 5'4", I have a hard time reaching all the way to the bottom. It's pretty tall and deep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been perfect. It has many different options that pretty much cover everything in my life. It is very quite and energy efficient. I would highly recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been looking for a washer for months and were hesitate about a washer of this type. After research, we found this one is better than we expected. You can't go wrong with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Good price for all the cycles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge tub size. I am 5" 7 and I have trouble reaching the bottom. Cleans well so far for the month I have had it. Took a while to set it up at the beginning, over an hour. Some times it leaves lint on the black clothes my old one never did. If your looking to save on water, don't get this washer it uses a lot more than my old front loader. Switched from a front loader. Tired of the draining issues and odor it some times caused

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge capacity, relatively quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a trusty old GE washer whose bearing finally gave out after 17 years. When shopping for a replacement, we wanted one with a sink. That limited us to Samsung. We paid about $100 for that convenience. The 4.8 CuFt. capacity is huge compared to what we had. I no longer have to split loads! Now I'm concerned that my old dryer won't be able to handle the larger loads! The washer detects the load you place in it, as most do. It takes about an hour to wash any load, whereas the old one took 30-45 minutes. The only downside to this washer I found is that I'm barely tall enough to reach to the bottom of the basin to reach socks stuck tot he bottom! Oh, and the music it plays at the end is entertaining, but I expect it to get old.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Really good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works 3x better than my old machine. Very quiet. Liked the service and pricing at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have the basics to really appreciate how awesome this washer is to use. It is a deep basket but that is ok with us. We have no trouble fishing out the washed clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Really like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very quiet. I like that it cleans well and if it is unbalanced it corrects itself.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    SO quiet and big!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well. Fits huge loads. Is super quite. Fits large comforter and sheets together.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Love the washer ... can't wait to get match dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very quiet and works wonderfully. Can't wait to get the matching dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scrub Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer lives up to all the great reviews and commercials you see. Plenty of space and the pre-treat features is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We particularly like the top washboard--very useful for tough stains

    I would recommend this to a friend