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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 927 reviews

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92%
would recommend
to a friend

Customers are saying

Customers appreciate the large capacity, quiet operation, and effective cleaning performance of this washing machine. Many also find it easy to use and enjoy the large size of the washer tub. However, some customers have reported concerns about the machine's long-term reliability and occasional balancing issues. A few users also noted the absence of an agitator as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 927 reviews
  • Rated 3 out of 5 stars

    Good wash, a little noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer seems to wash well, but is a little noisier than expected. Also, where the soap dispenser is located and the lid opens, makes it difficult when installed under cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My clothes smell and feel fresh again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, clothes feel cleaner and smell great again. Quiet machine easy to use and looks great. Extra soaking tray great for hard stains that need a little extra attention.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    don't miss agitator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Model is extremely quiet. Clothes come out not wrinkled compared to 22 year old agitator model it replaced. Uses less detergent and water also. very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart, Quiet, Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've run about a half-dozen loads in this new washer, all of different types (darks, towels, bedding, permanent press). I like the auto-detection of needed water levels. The controls are so easy to use that I never even cracked open the manual. My only complaint is that the tub is so deep I have to stretch to reach the items in the bottom when the wash is done. I am average height (5'6"), and my arms are not short! I doubt that a petite person would be able to reach the bottom of the tub.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    recall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to get a new one due to the re-call.Still like this machine. For short people you need to step stool to reach to the bottom, but so worth it to do a large load.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this is efficient and has a basket to wash one or two items instead of a full load. It is the reason I chose this over others. Also I like Samsung products.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, automatically adds the fabric softener and the detergent. The drum is a little deep but not really an issue. Does a big load of laundry, very happy with this!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sink so I can soak items to help get stains out. I think the tune it plays at the end of the cycle is cool, could be annoying to some. Does a good job washing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good top load washer, highly rated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer replaces a similar Samsung model that was recalled. Bought the similar model as we really liked the various cycles this washer has and how quiet it is.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great top loader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched back to top load washer from front loader. This model had high capacity and many wash options at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced washer that stopped working. The sales person was very good and knew her product. I like that you have an area for pre soaking. Easy to understand panels.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you add 5" to the depth of the space needed. Machine intakes up more space than informed . This washer is much louder than I thought. The inside is deep and I hit my head on the extra feature-- the basket.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer and dryer! The scrubbing bin on top of the drum is a great bonus feature and love the steam setting on the dryer. Both are very quiet too!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love the built in sink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The built in sink is great for pre treating stains on clothes. Very quiet washing machine, mine is in the closet located in kitchen and doesn't bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect for messy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the the soak sink and the large capacity! I can make 4 loads only 2. A queen sized comforter, duvet, sheets, and pillow cases fit with room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks complicated, lots of options, but it is really easy to use. It even plays a musical tune when the cycle is finished, much nicer than the old buzzers!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best washers out there so when your ready to purchase one go to your nearest best buy and purchase one highly recommend this product..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great washer with a lot of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to match my dryer. I had it delivered and I installed it myself. I was so easy to install. I would definetly recommend this washer again!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Huge inside, some preset options lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can fit anything in this washing machine. We really like the pre-soak tub. I don't always agree with the temp settings on some of the post options.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .I have Samsung top load machine for 3 years, I love it, never have problem, but it is recalled, so I bought this one to replace the recalled one

    I would recommend this to a friend