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Customer Ratings & Reviews

Your price for this item is $449.99
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The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 582 reviews

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Rating by feature

  • Value

    Rating 2.1 out of 5 stars

  • Quality

    Rating 2.1 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the Activewash 5.0 Cu. Ft. 12-Cycle High-Efficiency Top-Loading Washer's large capacity, quiet operation, cleaning ability, and ease of use. Many appreciate its numerous features and the ability to wash large items. However, some customers find the cycle times to be lengthy and the washer's depth inconvenient. A few also commented on the lack of an agitator and occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 582 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Very good washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large load capacity and relatively quite, no complaint

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet and packed with features! Huge capacity too!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Nice design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design. Can handle big loads. Run very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    As perfect as it gets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Only Cons are 1. The plastic construction squeaks when you lean on it (which I have to do in order to reach all the way because I'm 5'4") 2. It's relatively easy to accidentally hit the controls and mess up your wash cycle. So maybe don't try to fold laundry on top of it when it's running.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome load options and easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first we were apprehensive about buying a Samsung washer after issues and recalls last year. The salesman assured us that all defective washing machines would have already been pulled from circulation so we decided to give it a go! We wash about five loads per week and are very pleased with its efficiency!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large enough to handle just about anything...seems to clean well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Samsung Top Load Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was forced to buy this product since the previous Samsung top load washer was recalled, I am waiting for the refund, I found this transaction a very difficult one since I had to get a loan in order to buy the replacement washer, Samsung would not work with me, (disabled on SSI) I find it disrespectful on their part. New washer does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Little Lupe is happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a beast! Lupe has never been happier doing laundry. She only knows how to press power on and start, and doesn't know what all the other buttons do but the cloths come out smelling great! Thanks Bestbuy for excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! The scrubbing tub (removable) has little ridges that are great for scrubbing tough stains. The water spout for pre-washing is a great feature also. I do have to use a step stool to be able to reach the bottom of the tub for our clothes, but the size of the tub is well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    One of the best appliances out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy of use, quiet, cleans very well, altogether great product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and Love the music sound when the cycle is done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great improvements Samsung to washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good improvement overall from previous model recalled. Wash basin seams to be higher, up from the bottom, easier access to reaching down into wash basin getting clothes out. Adding detergent and softener tray dispenser now come out over the sink tray. Clothes seam to come out cleaner too

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivered the washer on time. The delivery people were professional. The washer is great! Washing a large load at once saves time.. I use a slower spin cycle to prevent wrinkles.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done well made pretty color good size works well cleans clothes really well especially when they are dirty. I like the color or the machine and the way it spits out the water when load gone. Much easier than old one where we had to use a bucket. Perfect or maybe even better

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the pervious model that was a recall. Kept the second style just to have the combo look alike. This washer is more quiet than the last one. So quiet that you have to double check to see if I had turned it on. Button ours are a bit touchy, it's more like a touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    It's great!! Almost no noise... I'm extremely happ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer from Samsung is incredible! I wasn't sure at first, but I'm happy to have done the purchase. They are very quiet, the clothes come out with no wrinkles. I'm going to save on taking my sulk clothes by using the steam feature, and that's a big plus!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best top loader!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before buying this. Been using it for around three weeks now. Very happy with the washer. It is smart and efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this washer, wasn't sure about buying one without agitator; but after reading all the reviews, decided on this one. We are very satisfied. Also had great experience with Best Buy, next time we go looking for anything, they will be the first place we go.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washing machine I've ever owned! I love how quiet it is while running; no matter what washing option you put it on, and there are many of them! I also really live the washing station at the top for scrubbing out stains and hand washing delicates.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 10 year old LG front load HE washer which we were very happy with. I can't give 5 stars until I see how this new Samsung will last. Like that we can put more laundry in this and like the simple way the pre-treat sink works. Best Buy Delivery service and haul away was great as well.

    I would recommend this to a friend