Customer Ratings & Reviews
- Model:
- LS27AM500NNXZA
- SKU:
- 6437800
Rating by feature
- Ease of Use
Rating 4.4 out of 5 stars
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the AM500 Series 27" LED FHD Smart Tizen Monitor's excellent picture quality and ease of setup. Many appreciate its functionality as a smart monitor, enabling convenient streaming and use with mobile devices. The built-in speakers also receive positive feedback. Overall, the monitor is praised for its user-friendly design and versatile features.
This summary was generated by AI based on customer reviews.
Samsung 27"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice monitor clear and easy to read. Thank you
I would recommend this to a friendmonitor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great led monitor for dual screen use on your desk
I would recommend this to a friendNot a monotor but TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Excellent TV. POOR document view as a monitor. It is a VA panel. Bad pixel and dark. Wont commected laptop using samsumg doftware. Worked as share and cast but dropped constantly. 24 knch Vizio work much better and easy connect that allowed me to watch you tube on TV and work on something else on laptop. The samsung monitor was mute when I switched tapbs on my browswwr both Edge and Chrome. Amd lost sound as i switch tab. I can swich tab while on Vizio TV which is also better as a monitor than this samsung monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung - AM500 Series 27" LED FHD Smart Tizen Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing. Quirky setups, insufficient cabling options for a "computer" monitor. Relplaced and now leaned up against my desk on the floor.
No, I would not recommend this to a friendUsed monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a used like new smart monitor, there was a line at the middle and the Colors were not clear, they had a shadows.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on this Samsung - AM500 Series 27" LED FHD Smart Tizen Monitor. I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns. I also recommend you contact Best Buy directly for assistance in correcting the situation. If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a weird line on tin of the screen which you can’t get rid of. Stay away
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the lines on the screen you have encountered with your Samsung - AM500 Series Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
-Samsung Monitors
Monitor doesn't come with required screws.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor doesn't come with required screws. Just a stand.
I would recommend this to a friendBrand response from Samsung
Posted .SmartMonitor,
Thank you for purchasing the Samsung - AM500 Series 27" Monitor and sharing your experience. Please reach out to Samsung Customer Care so that we can resolve your issues directly.
Please contact us at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung Monitors
- Pros mentioned:Picture quality
Awesome monitor!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent resolution and image quality. Easy user interface and set up. A serious upgrade to my wfh set up!
I would recommend this to a friend Good!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was really good monitor! But I need a 4K monitor..
I would recommend this to a friend