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Customer Ratings & Reviews

Your price for this item is $351.99
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The comparable value price is $369.99

Customer reviews

Rating 4.1 out of 5 stars with 507 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the AM702 Series monitor's excellent picture quality and the convenience of its USB-C connectivity. Many appreciate the ease of use and the inclusion of built-in speakers and smart TV features. However, some users note that the brightness could be improved, and the refresh rate may not be sufficient for all users. Concerns were also raised regarding the sturdiness of the stand and viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 507 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price/Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had a great picture. Easy setup to my Apple Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for what it is.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price . Not too their display if your looking for a 4K tv replacement but as far as a monitor that has an assortment of nifty tools you definitely can’t go wrong with this bad boy for the price tag. I shoot and edit 4K videos as well as shoot photography and do other tasks and love this thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 4k Smart Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful 4k display with built-in TV smart apps. Note that the Input Signal Plus may interfere with a 4k KVM switch if enabled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the product so far. It was what we needed. Office 360 could be a little faster but that would be my only suggestion at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, small conference room monitor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 4k monitor/tv. We are using this in a small conference room and it's just right for the job. We wanted one we could sit on the end of a conf table and this was just the right size. Quality is typical Samsung and screen clarity and brightness are great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try to get one monitor for my mini Mac. This one matches, but speaker sound is very poor, sound is strange. Resolution, indicating large number, but for small icon. too small make word cannot be read. if use large icon. it becomes regular resolution. it is small screen monitor, including Hulu or others, I do not need these. waking up screen saver takes longer time. I do not return it because already open this box, and do not want to make Best Buy trouble.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kenl,

      I am very sorry for the sound, resolution and wake issues you have encountered with your Samsung - AM702 Series LS32AM702UNXZA 32" Smart Monitor.

      Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
      You can reach us via any of the below options:
      If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      • Product Support
      • Manuals and Downloads
      • Warranty Info
      • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      • Samsung Community: A great resource for getting help from Samsung moderators and customers
      • …and more

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.

      Samsung Monitors Samsung

  • Rated 4 out of 5 stars

    great monitor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after having this monitor since Feb , I must say It is a nice monitor recommends to everyone

    I would recommend this to a friend
  • Cons mentioned:
    Brightness

    Rated 2 out of 5 stars

    Exact model different quality!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 of these monitor so when one of them started going bad, we contacted support and they had us ship the damaged monitor. They gave us a credit to get a new one. We decided to go with the same monitor but the quality wasn’t the same. The screen looks foggy and unpleasant to look at.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still exploring features but so far so good. Thanks for asking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connect it to my Macbook Pro. It works well. Brightness is ideal for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is superb, the only flaw this monitor is whenever I turn-on/off my TV this monitor also reacts to it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Yeah, not bad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen doesn't raise, lower or tilt, but does work well as mini-tv.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.

      If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 3 out of 5 stars

    Decent Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It basically has the interface of a Samsung Tizen smart TV. Those features work well and the thunderbolt port supports USB pass through. My only issue is brightness and contrast, and the lack of a high refresh rate is slightly disappointing. This monitor has some gaming features, but lacks anything you’d expect from a typical gaming oriented monitor. For school and general browsing it’s alright though.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Didthisforpoints,

      I am very sorry to see that you have encountered issues with the Samsung - AM702 Series LS32AM702UNXZA 32" Smart Monitor. I understand your disappointment with the brightness and contrast of this unit.

      Please check eco mode or eye mode and disable them. When they are turned on the screen may dim based on the ambient brightness

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      If you need further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      Samsung Monitors Samsung

  • Cons mentioned:
    Brightness

    Rated 1 out of 5 stars

    Samsung Misses With TV Masquerading As 4k Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this monitor when it was on sale and kept for about a week, before giving up and paying $100 more for the LG. Be clear, this is a TV with an adjustable desktop stand, not a monitor that adds 4k Smart TV Functions. This is evidenced by the lack of physical buttons... Who wants a monitor that can only be adjusted with a remote!? That said, the killer for me was image quality. No matter the combination I chose, I couldn't find a setting that didn't leave the color looking washed out. I also couldn't get the backlight to stop dimming, even with all 'eco' settings turned off and the brightness settings all maxed out. If you're after a 4k Smart TV, which you can occasionally hook your laptop up to, this may be the choice for you. If you want a solid 4k Monitor for daily computer use, I'd look elsewhere.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.

      If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 4 out of 5 stars

    Smart computer monitor-OK to buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a smaller HD monitor with better display quality than this 4K one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nonfunctioning Open Box Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box item and didn't work as it should. I believe it was due to improper packing. The styrofoam framework meant to hold it in place was busted and allowed too much movement in the box. It powered on long enough for me to sign in, then the screen went black and started flashing to gray and back to black. I had to return it which was pain-free - and I got a full refund.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      VioletPrincess,

      I am very sorry to see that you have encountered issues with the Samsung - AM702 Series LS32AM702UNXZA 32" Smart Monitor and have returned it.

      Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.

      Samsung Monitors Samsung

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uhhhhhh it’s amazing. Prolly not for gaming since nothing can please a hardcore gamer. I use it for work at my office desk in the spare room and guests can watch whatever on the thing to. It’s truly and smart tv monitor and it’s versatility is second to none.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loaded with features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice monitor. Has more features than I'll probably use but it's worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby is very happy with this monitor. Unfortunately one of our doggies pulled it down accidentally and now it’s dead but that definitely wasn’t the monitor’s fault. It was a pretty hard crash so I wouldn’t expect it to survive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Usb-c
    Cons mentioned:
    Brightness
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great all in 1 4k option

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this screen for a couple weeks and it was exactly what I was looking for, which I didn't think anyone would ever make. I wanted a small 4k screen with a remote that could double as a TV. This is exactly what I wanted. The only small screens you can get are 'monitors' which means no remote control and you would need a computer or streaming device to use them. 4k TV's don't get smaller than 40" which is to much for a lot of situations. This smart monitor give you the best of both worlds. Pros: - All of Samsung apps - Remote controls is smooth and intuitive - Great 4k resolution - Nice looking bezel and screen, pretty light and easy to mount on a monitor arm - USB-C is awesome. When using this as a 2nd monitor on the laptop it only takes 2 cords. 1 power cord from wall to monitor, 1 usb-c cable from monitor to laptop. It carries the 4k signal from laptop to monitor and also keep the laptop charged. - Plenty of other ports for everything you could want Cons: - 2 little corner of the bezel on the bottom were cracked when I received it. I don't care because you cannot see them and would never know but hopefully they can work on packaging a little - The brightness is not equivalent to a TV. It is much closer to a monitor. It works fine but when using it as a TV in a bright room you do notice it is not as vibrant as what most people are used to. That being said it is still bright enough to not be a problem. Overall I could highly recommend this if you are looking for a 4k TV/monitor setup. I have not found anything equivalent to it and am very glad someone makes a 1 stop solution for this situation.

    I would recommend this to a friend