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Customer Ratings & Reviews

Your price for this item is $351.99
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The comparable value price is $369.99

Customer reviews

Rating 4.1 out of 5 stars with 507 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the AM702 Series monitor's excellent picture quality and the convenience of its USB-C connectivity. Many appreciate the ease of use and the inclusion of built-in speakers and smart TV features. However, some users note that the brightness could be improved, and the refresh rate may not be sufficient for all users. Concerns were also raised regarding the sturdiness of the stand and viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 507 reviews
  • Rated 5 out of 5 stars

    Moms TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product happy with it. Bought it for my mom she Is enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Awesome resolution. Crystal clear and works as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this monitor. Does it all. My first smart monitor. Amazed at everything it can do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming monitor that is easy to connect up, bonus it has app you can use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer beware

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor takes 5-10 minutes to reflect anything on the screen when I turn it on. I primarily use the monitor for work but liked the idea of being able to jump right into streaming apps. I've had the monitor about 3 months and for the first few months it started up right away. Unfortunately, now I have this frustrating ritual each morning where I'm staring at a blank screen for several minutes before something pops up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t look any further

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Great peice. Will buy it again. 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Usb-c
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Crystal Clear Picture, Easy Set Up, + Smart TV

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, really excellent monitor. I use it with my MacBook Pro (2020) and my husband’s Samsung Galaxy Flex Alpha (2020) laptop. Everything you need to set it up is included in the box (the monitor, the stand, screws, instructions and information booklets, USB-C to USB-C cable, HDMI cable, TV remote with batteries), except for a Philips screwdriver you’ll need when attaching the stand. It probably took me only about 5 minutes for the total set up—from taking it out of the box and attaching the stand, turning it on and completing the online set up with the remote, to hooking it up to my laptop (simply by plugging in the USB-C cable). It works simply and flawlessly with both our Apple and Samsung laptops; we prefer to use the USB-C cable connection, but the HDMI cable works just as well. The picture is crisp and clear, and the enormous screen real estate at 32 inches is expansive; I like being able to open multiple windows and seeing and accessing them all at the same time. The smart features—being able to download streaming apps such as Netflix, Prime Video, Hulu, Spectrum, YouTube, Apple TV+, etc. is such a plus—it’s like having an extra TV on hand (and a really nice one, at that). It also supports Samsung DeX and Apple AirPlay and has a Remote Access feature. The remote control comes in really handy, a real plus. This monitor is so much more than a simple monitor; it’s truly a nice quality monitor AND television set all in one. My husband and I love to hook up our laptops to it whenever we feel like utilizing a bigger screen than our 13-inch laptops have. Lots of versatility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a office monitor. Using with an older computer card in 4k.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dominates again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second monitor I bought for my home office. Good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor and gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as a monitor and also now using for xbox. Fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv and app feature makes it cool as a feature on this computer monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding monitor. Super clear and easy to use. We love it.

    I would recommend this to a friend
  • Cons mentioned:
    Monitor performance

    Rated 1 out of 5 stars

    Bad Product, no getting around it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor looks good, the idea is outstanding but the execution is very lackluster. Once you connect everything and plug in the power source, the monitor would work on occasion. When it's not working, it flickers on and off constantly (Almost corrupted files on my Playstation because of it). I trust Samsung TV's but this Smart Monitor needs a deep product hardware restructuring.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JohnMango,

      I am very sorry for the inconsistencies you have encountered with yourSamsung - AM702 Series LS32AM702UNXZA 32" Smart Monitor.

      Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
      You can reach us via any of the below options:
      If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      • Product Support
      • Manuals and Downloads
      • Warranty Info
      • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      • Samsung Community: A great resource for getting help from Samsung moderators and customers
      • …and more

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.

      Samsung Monitors Samsung

  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Just what I was looking for and will use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for dual Use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. We are enjoying this product on work and for TV propose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung UHD Monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish my eyes were this good! Resolution is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say anything, I really like it and sell such good products best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality is Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my Samsung monitor with the sharpness and color wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Just what I was looking for. Price and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple input 4k monitor with speakers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor for work from home. This monitor offers 4k .

    I would recommend this to a friend