Customer Ratings & Reviews
- Model:
- LS32AM702UNXZA
- SKU:
- 6437811
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the AM702 Series monitor's excellent picture quality and the convenience of its USB-C connectivity. Many appreciate the ease of use and the inclusion of built-in speakers and smart TV features. However, some users note that the brightness could be improved, and the refresh rate may not be sufficient for all users. Concerns were also raised regarding the sturdiness of the stand and viewing angles.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. ....................................
I would recommend this to a friendGreat 32 inch monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is wonderful and worked as expected...
I would recommend this to a friendBest Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best monitor I ever had. I can use as monitor & TV
I would recommend this to a friendGood size, but dim and laptop didn't work well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the picture or sound quality. Was great to have apps on it since my desk is in the spare bedroom though
No, I would not recommend this to a friendOffice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful monitor, smart TV and personal computer
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the budget, with multiple hdmi ports.
I would recommend this to a friendVery fuctinal Smart Display
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value of the money. Nice remote and a good smart TV
I would recommend this to a friendDied after 2 hours of use, DO NOT BUY THIS MONITOR
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor started off working , it had a great sound but the picture had a bad white haze when viewing dark pictures or videos. A lot of great features but the fact that the picture wasn’t that great and it died after 2 hours of use like a few others had stated forced me to return it. No idea what happened, picture just went black and then it kept power cycling like it was trying to turn on. If you turn all the lights off in your room you could see a light white haze come on and then turn off again and it would continue to do this. I’d stay away from this monitor, what ever happened to quality control?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tony,
I am very sorry to see that you have encountered issues with the Samsung - AM702 Series LS32AM702UNXZA 32" Smart Tizen 4K UHD Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
- Cons mentioned:Brightness
Poor quality MVA panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bright enough, whites more beige, blacks not dark, text not sharp. Worst monitor I have had in last 20 years. I have several other Samsung monitors and TVs all better than this MVA panel.
No, I would not recommend this to a friend do NOT buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, everything worked. The tap feature was a lil intermittent and the 4k didn't really feel like 4k. Then within 3 hours the HDMI inputs went out on me. HDMI 1 went out and the screen turned green when I tried to play a computer game. I tried turning it off and on and that made the HDMI not even recognize that anything was plugged in. I switched to HDMI 2 and it just flickered in and out from a black screen to the computer screen. The smart tv function worked fine though. I returned this within 3 hours of picking it up. Thoroughly disappointed by Samsung on this product. Sounds great on paper but horrible execution.
No, I would not recommend this to a friendBrand response from Samsung
Posted .annoyed,
Thank you for having purchased a Samsung - AM702 Series LS32AM702UNXZA 32" Smart monitor.
I am sorry to hear that you are having issues with the HDMI inputs, I suspect it may have to do with the way the monitor was setup with your computer.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution, in case you decided to give our Smart monitor another try.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
USB C input issue and poor daytime visibility
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USB C input stopped working after a few days, thankfully it was just before the return period. Someone else in the reviews had already pointed out this issue, but I still went ahead and bought it thinking it would have been one defective unit for them. Though the monitor is loaded with features, it lacks daytime visibility to the point where we would have to lower the blinds.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung - AM702 Series 32" Smart Tizen 4K UHD Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Monitor is Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Monitor had Issues right from the start. It has Flashing Pixels that come and go. Sometimes it works fine and sometimes it does not. I gave it a month to see if it would work out the bugs but it has not improved and I am returning it today for that reason. Ist samsung product I have had issues with. Absolutely do not buy this monitor. I also bought it knowing it had bad reviews but it has lived up to that I see.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Glenn,
I am very sorry to see that you have encountered issues with the Samsung - AM702 Series LS32AM702UNXZA 32" Smart Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Power Issue Inside The Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung usually makes a really great product. This Smart Monitor was dead upon arrival (Mostly). After looking up some complaints about the monitor, I realized my monitor had the same issues. There appeared to be an issue with the power cord connection (inside the monitor). While moving the cord around on the back of the monitor it would come on momentarily and then back off. I could never get the monitor to stay on. It was returned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Eosmith500,
I am very sorry to see that you have encountered issues with the Samsung - AM702 Series LS32AM702UNXZA 32" Smart Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Monitor fails to display from M1 MacBook w/ USB-C
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor fails to connect to my M1 MacBook laptop. It seems to be a common problem. The laptop gets into a loop of recognizing the display and disconnecting from it. The monitor recognizes the laptop and supplies power but indicates that the source is not on. SOMETIMES the laptop works with the monitor. (When I power cycle either the MacBook or monitor, the connection works until I unplug and replug.)
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the connection issues you have encountered with your Samsung - AM702 Series LS32AM702UNXZA 32" Smart Tizen 4K UHD Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
-Samsung Monitors
- Pros mentioned:Picture quality, Usb-c
Happy Camper
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While there is no "perfect" monitor to fit everyone's needs, put me in the "happy camper" group. I like the screen and display properties, the 4K capability, the USB-C connection, and especially, the ability of my laptop to connect to it wirelessly. This is important due to no display port available as an input on the monitor which is what my docking station uses as an output. Otherwise, my twin monitor setup would not be possible defeating the reason for having this monitor in my situation. The sound is just so-so, but no monitor has great sound anyway. You need outboard speakers for any of the monitors if you want decent sound. Another plus for the anti glare screen as my office has sun part of the day and the screen does not reflect the light nearly as much as my other monitor. All in all, this is a great monitor for the price. Sure, there are better monitors with more capability and "purity" that some posters complain about, but this model does not try to hit those lofty goals. If it did, the price would be much higher. All monitors are compromises and this one fits my needs perfectly. That puts me in the happy camper group.
I would recommend this to a friend Fails to show any visuals and keeps power cycling.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor failed to stay powered on. No image ever showed up, just a light black screen. Then it would power off. I was excited for this monitor, but it fails to show any visuals and cuts off and on in a loop. I tried hooking up a variety of equipment, video game console, Macbook Pro, PC desktop. All had the same result. Ended up returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .fieldsfury,
I am very sorry to see that you have encountered issues with the Samsung - AM702 Series LS32AM702UNXZA 32" Smart Tizen 4K UHD Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team. Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help.
You can contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Defective monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ma big fan of Samsung but this time I feel disappointed , all my TVs at home are Samsung and wanted to give it a try on their monitor, but couldn’t because I received a defective monitor, doesn’t turn on at all and/or flashes white then it goes to black , bad bad bad , what happened Samsung,?? I requested a replacement hoping that I am lucky and get a good one that actually works as it’s supposed to and forget about this bad experience,, let’s hope !
No, I would not recommend this to a friendBrand response from Samsung
Posted .yab876,
Thank you for purchasing the Samsung - AM702 Series LS32AM702UNXZA 32" Smart Tizen Monitor and sharing your experience. Please reach out to Samsung Customer Care if you are still experiencing issues after receiving your replacement.
You can reach us at Samsung Support 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and providing us with information that helps improve our service.
Samsung Monitors
Doesn’t always work as a monitor
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had nothing but challenges with this monitor. I bought this to use in my tiny home and double as a TV and monitor when I work from home. It’s not a plug and go. You have to set up an account to use as a monitor. Direct wire connect didn’t work. Wireless works on occasion. It’s not truly a TV - just a smart monitor. When it connects - the clarity is great. It works better to stream your shows than it does as a monitor.
No, I would not recommend this to a friendDo not purchase open box!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just received this open box product. Spent a good hour wiring and hanging on my existing wall bracket. Plugged it in, it turned on, and I just found out that I cannot setup without the remote that was missing in the box. This has been extremely frustrating. My suggestions is that you do not buy anything from best but that is open box. This open box had a BestBuy rating of "Excellent", which comes with no exterior flaws, scratches or damage, AND everything included.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on this Samsung - AM702 Series 32" Smart Tizen 4K UHD Monitor.
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
I also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
All in One Monitor AM702 Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.UHD monitor displays the famous Samsung Vivid colors. Built for an All in One purpose, I can switch from my Playstation, Monitor via HDMI or Launch my Cable Application to watch Television. Over all this is a 32" Monitor. I'd say treat it as such. It is not an Energy Saver product. My complaint is that the monitor often times does Flicker on and off. I suggest buying insurance for this product !
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rasco213,
Thank you for purchasing the Samsung - AM702 Series LS32AM702UNXZA 32" Monitor and sharing your experience. Please ensure that you have the latest firmware published on 2/19 at Samsung.com, in addition to updating the graphics card to the latest version.
https://www.samsung.com/us/support/owners/product/smart-monitor-with-mobile-connectivity-s27am50-s32am50-s32am70
If you still need assistance please reach out to Samsung Customer Care so that we can resolve your issues directly.
Please contact us if you need additional support at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service
Samsung Monitors