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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 507 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the AM702 Series monitor's excellent picture quality and the convenience of its USB-C connectivity. Many appreciate the ease of use and the inclusion of built-in speakers and smart TV features. However, some users note that the brightness could be improved, and the refresh rate may not be sufficient for all users. Concerns were also raised regarding the sturdiness of the stand and viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 507 reviews
  • Pros mentioned:
    Ease of use, Usb-c

    Rated 5 out of 5 stars

    Amazing Monitor Perfect For Bssic Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent monitor if youre planning to play some basic gaming, i play my nintendo switch ocasionally and its geeat, it has great resolution, very easy ti use, i can also use my macbook pro with it if i need a bigger screen by using the included USB C cable, i highly recommend this monitor!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung-AM702-series 32" Smart Tizen 4K Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my second monitor quickly. the reviews for the Samsung Tizen monitor lived up to their ratings. This monitor is fantastic! It provides sufficient landscape for me to have multiple windows open and easily viewable. Its ease of use is also fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Usb-c

    Rated 4 out of 5 stars

    Solid for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Nice picture, stand a little too wobbly. Usb c works, hub works. Overall solid monitor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Ridiculous Navigation Menu Bar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good everyday use type of monitor and it works well with my Apple Desktop Mini. It was very easy to setup and looks great! *** The only negative comment is about every Samsung TV or Monitor. They all have that ridiculous Navigation Menu Bar that floats up from the bottom of the monitor. When I turn on my my monitor, I do NOT want to sit there, which seems like a lifetime, just so I may logon to my computer! ***

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent monitor. Unfortunately, it developed some dead pixels shortly after I bought it. It's still going strong though.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Monitor and TV in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a large monitor for my recording studio. I wanted at least a 4K display and came across this. The price was right so I got it. The picture quality is amazing. I also love that it has the smart TV software and I find myself watching TV on it a lot!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Desk top computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my guest room/computer room desk top!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid purchase.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor, above par audio and nice UI. A passthrough function for extended displays would be nice for the price. I would buy another if so.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great TV / monitor combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what it is - a monitor/tv combo. User interface is pretty fast when you want to watch or stream, and display is pretty decent for office work. Don’t expect stellar resolution and refresh rate on this.. its not meant for that.

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 3 out of 5 stars

    Should have bought LG or the Odessey curved 28in

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sturdy at stand mount. USB-C doesn't always work as a monitor connection.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor is great, stand is not so much! Would have given it a 5 but the second month of having it, monitor stand broke.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, good image quality and has enough inputs for different devices

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Speakers

    Rated 2 out of 5 stars

    Clever concept, poor execution.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: Built in speakers and a remote turned out to be a very nice feature. Picture quality is adequate, with the exceptions noted below. Versatility, can be a streaming TV, online PC, or monitor. The bad: There is a halo around text characters in 4k monitor mode. This makes them hard to read, which defeats the purpose of a 4K monitor. It also makes some pictures look grainy. It finally bothered me enough that I returned it. Note to Samsung: Take the Samsung 32" Q60A 4K TV and give it this treatment. High quality text, far better colors. All it needs to be a GREAT monitor is an option to give it monitor style programming to go to sleep when the computer does, This should cost very little. Another option would be to take the Q60A, strip out the LAN interface, the TV tuner and the computer emulation and offer it as a dedicated monitor at a lower price. Keep the speakers and remote.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry for the image issues you have encountered with your Samsung - AM702 Series 32" Smart Tizen 4K UHD Monitor.

      Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
      You can reach us via any of the below options:
      If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      • Product Support
      • Manuals and Downloads
      • Warranty Info
      • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      • Samsung Community: A great resource for getting help from Samsung moderators and customers
      • …and more

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon. Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sharp, clear, easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is sharp, clear, and easy to use. Being used as my wife's iMac monitor, and does an adequate job of use in that regard. Haven't tried using it for TV yet. For the price point, nearly a perfect device for our application.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great monitor once you get a working one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before buying this monitor. I wanted a 32 in monitor for my new M1 Mac. the first one I bought died on day 3. It just quit working. Fortunately, Best Buy has a great return policy and I was able to swap it out for another one. What I like about the monitor - it has a great 4K picture for viewing sports and movies - its remote is easy to use and the user interface is fairly straightforward - As a 32 in monitor, it has a lot of real estate for work. I barely use my second monitor. Some things I'm not so fond of but are not show-stoppers for me: - When powering up my M1 MAC, there is about a 5-7 sec lag before the monitor shows the screen and another 2-3 seconds lag before my mouse is usable. - I had to manipulate the contrast setting to increase the brightness on the screen, which was not intuitive to me. - in TV mode, rearranging your favorite apps is a little clunky All in all, I really like my Samsung AM702 Smart TV/work monitor and would recommend it if you spend a lot of time on your computer and/or need a combo TV/work monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Speakers

    Rated 4 out of 5 stars

    Great Monitor, tons of features, USB C for DP not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    USB C port is not for attaching a dock. It is the display port out. Connected to my USB C display port in on my video card and worked flawlessly and at full resolution and refresh rate. I was hoping to use it for work when I purchased it on sale, but it turned out to be a better fit for my son and his gaming rig especially with the built it apps and speakers. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Speakers, Usb-c

    Rated 5 out of 5 stars

    Excellent Product With Many Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The 2 HDMI ports and the built-in speakers are nice features. The monitor has many features and it takes some time to learn what it is capable of doing. The remote control is an added feature.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv, Usb-c

    Rated 5 out of 5 stars

    The gold standard of 4k outside of an actual TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this an excellent UHD monitor, the smart TV features make it an excellent hybrid device. It's wall mountable. It's a 4k HDMI unit suitable for PCs, TV input and gaming consoles. It is so feature rich.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Brightness

    Rated 4 out of 5 stars

    Too Dim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking picture. Looks too dim with no real way to brighten.

    I would recommend this to a friend
  • Cons mentioned:
    Brightness

    Rated 4 out of 5 stars

    Good, not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - really useful smart features, some issues with screen brightness

    I would recommend this to a friend