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Customer Ratings & Reviews

Your price for this item is $351.99
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The comparable value price is $369.99

Customer reviews

Rating 4.1 out of 5 stars with 507 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the AM702 Series monitor's excellent picture quality and the convenience of its USB-C connectivity. Many appreciate the ease of use and the inclusion of built-in speakers and smart TV features. However, some users note that the brightness could be improved, and the refresh rate may not be sufficient for all users. Concerns were also raised regarding the sturdiness of the stand and viewing angles.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 507 reviews
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor love using it for gaming and much more

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A Samsung Smart buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one monitor! Love that it gives you options without having to have computer turned on and free Samsung TV plus is a sweetheart deal. Only downside is you will have to fine tune your picture quality preferences.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this monitor. Great picture, and the pre-installed apps and features are a breeze to use.

    I would recommend this to a friend
  • Cons mentioned:
    Brightness

    Rated 3 out of 5 stars

    Average but huge potential!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing with every settings. Colors needs much work compared to other similar priced 4k panels. The blacks are perfect. Helps color pop way better than my current panel.so it has superior contrast. Similar to looking at the tv demos . But looking at skin tones because of lack color range. Its all blown out and looks unnatural. Youtube looks dulls. Colors just dont blend well on this with the lack of range.Butttt i really wanted to love this and will give 2nd and 3rd gen a try. Extra ports . Great a tier Controller . Quick app access small bezels and lightweight. I love it! Willing to pay extra hundreds of dollar if i can get just better picture quality panel

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great home office monitor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this monitor almost everyday. This is my primary monitor paired with my 13" MBP and all I need is one cable for power and video. I do not use the built-in speakers so can't speak on those. The picture quality is great, this is a matte finish with zero glare in my well-lite home office. I also use the eye saver mode while working. The stand is made of metal and feels very durable. I've watched a few movies and the image is great especially when watching in 4-K.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend for Gamers or anyone in general.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this monitor for gaming and movie watching. I highly recommend this monitor to gamers, movie junkies and really anyone in-general. The picture quality is clear, crisp, and bright. The HDR capabilities made the viewing experience even better and auto sync with my gaming Consoles is a huge plus.

    I would recommend this to a friend
  • Cons mentioned:
    Brightness

    Rated 3 out of 5 stars

    Wide Range Monitor, but still lacks.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor has a wide range of functions, as you can see in the description. I tried out most of the features and they work well, really well honestly. But, the biggest issue, for me; is the monitor just isn't that bright. Even cranked up and 100 Brightness, eye care functions turned out and all of that jazz is still very dim. about half of what my XPS laptop is. This would make a great gaming monitor or even just a versatile tv but if you're trying to use it as a second monitor while having your laptop open or use it for photo editing I'd look else where. Needless to say I returned it.

    I would recommend this to a friend
  • Cons mentioned:
    Viewing angles

    Rated 2 out of 5 stars

    The VA panel is too dim.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor looks very nice and has a lot of smart features, similar to any Samsung Smart TV. But it is hard to recommend this monitor for any task other than media consumption. The panel is too dim, even for VA panel. Combine with poor viewing angles, it is impossible to use this monitor during the day time, it is usable in the dark room. The monitor also wakes up every time when the computer on the USB C input is in standby and doesn't always select inputs reliably.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am very sorry for the brightness issues you have encountered with your Samsung - AM702 Series LS32AM702UNXZA 32" Smart Tizen 4K UHD Monitor.

      Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
      You can reach us via any of the below options:
      If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      • Product Support
      • Manuals and Downloads
      • Warranty Info
      • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      • Samsung Community: A great resource for getting help from Samsung moderators and customers
      • …and more

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.

      -Samsung Monitors Samsung

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has really improved my vision so I don't have to lean in or out to focus on the screen and still have keyboard and mouse access. Glasses never really did the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Speakers

    Rated 4 out of 5 stars

    Great value for money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money. Build is not that great but works well with a monitor arm. Add-on features like power delivery, airplay2 etc and apps are awesome. Built-in speakers good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome 4K monitor with the added features of a smart tv! Ended up returning because it was just too big for my current setup. Wish they made a ~27” smart monitor at 2K or 4K rather than just 1080p. Regardless, I would highly recommend if you’re looking for a 4K monitor with some extra features. Could see this being a great choice for a dorm room that doesn’t have quite enough space for a monitor AND a TV.

    I would recommend this to a friend
  • Cons mentioned:
    Brightness

    Rated 3 out of 5 stars

    Quality and Function Reflect the Low Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ignored the comments in other reviews that this monitor was not very bright and would not be appropriate for a bright room. They were right. Fortunately, I only have bright sunlight in my office for a short period in the morning and late afternoon -- during which the monitor is problematic. Also, to get it up to a reasonable brightness and contrast I had to spend an hour or so fiddling with the controls. The price is attractive, and with the right lighting conditions the monitor can work, but if you can afford a better monitor, you'd be wise to do so.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am very sorry for the brightness issues you have encountered with your Samsung - AM702 Series LS32AM702UNXZA 32" Smart Tizen 4K UHD Monitor.

      Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
      You can reach us via any of the below options:
      If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      • Product Support
      • Manuals and Downloads
      • Warranty Info
      • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      • Samsung Community: A great resource for getting help from Samsung moderators and customers
      • …and more

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.

      -Samsung Monitors Samsung

  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart feature is very convenient although the Tizen OS is more limited in apps compared smart is systems. USB-C connectivity is a plus and more versitility.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and the display is good. It also looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Tons of productivy at my fingertips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Features- Picture Quality Meh

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of this monitor, pretty good speakers as well which is a bonus. I really like the usb ports on the back and the one cord USB C that delivers power. This is perfect for plugging your laptop or macbook into. Once cord does it all. Now the bad- Picture quality is okay- great resolution but color is so so not very vibrant. No HDR, No High Refresh Rate. Think the best way to descibe this is that it is a cheap 4K TV that has been downsized to 32" and they are now calling it a monitor. Would I buy it again maybe, but expect a little more from a Samsung display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Graphics. I use it for my pc and also to play my xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just wished it was brighter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor. It is great to simply watch stuff from the internet. Works as expected but just wished it was brighter. Decent viewing angles even if it not an IPS. There is a also a bug in which even if all the brightness is put up, it lowers the brightness after 1 or 2 minutes even if I turned off the auto brightness and all the auto-features. I bought the 32 Inch. I would get an additional one if they fixed the brightness and added more ports. IPS would also be a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my M7 monitor. Easy to set up and it works flawlessly. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great monitor.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture. Easy hookup and plenty of ports.

    I would recommend this to a friend