Customer Ratings & Reviews

I purchased 2 of these players less than 6 months ago, both have issues with netflix, both crash regularly sometimes multiple times daily. Both will also crash once in a great while viewing Bluray movies. The latest firmware (10/2015) didnt solve the problem and from what I can see it doesnt appear that Samsung has any intention of solving this issue any time soon. I am going to have to bite the bullet and buy another brand. I have 2 Sony BRD and have yet to have a problem with them, if a Samsung rep stumbles upon this post, Please contact Sony and ask them to help you with rewriting your firmware coding. Consumer Reports listed these as a recommended buy, I however would not.

Does not do 4K up scaling as Best Buy website says. That is the reason why I bought this. Upon receiving unit in mail I noticed that any 4K information was left off the box, so I checked online. SAMSUNGs website doesn't mention this has 4K up scaling nor does Amazon. I should have looked around online before purchasing. Will be returning and shopping elsewhere

This is a decent model at a good price. However, just to clarify, it does not do 4K scaling....for that, get the next model up.

Testing the item until now it's good & not broken yet !

Great buy and worth the price. Can't go wrong with this item.

The picture quality is good but the fact that there is no LED light indicating whether it is even on or off is very frustrating. Also, I don't care for the menu ... my Sony was easier to use but had poor picture.

Works great and perfect product for the price. LOVE

I bought this for my Mother-in-law for Christmas 2015, and just found out today it's been acting up for a while, and is now non-functional. Since she lives several hours away, I have to wait until I can get it back from her to figure out the issue, and find out what recourse we have. You'd think that one of the more expensive mid-tier Bluray players would last longer. I have a Sony Blu-ray that's something like 5 years old, and it's still rocking. Good thing my Visa gives me added warranty

Player doesn't open, wireless is really terrible, you dont even know if it is on or not. This is the second Samsung - BD-J5900/ZA - Streaming 3D Wi-Fi Built-In Blu-ray Player - Black that i am buying because wireless on the other one did not function properly. I'm taking this product back to Best Buy and i will probably not be buying another Samsung Blu Ray player anymore. I am very disappointed.

It's been over a year now since I purchased the blu-ray player and I haven't had any issues.

Haven't tried 3d but for dvd's this work. the load trey is finicky but it works

Great blu ray player it basically turns your tv into a smart tv

I have had this unit for approx. 18 months. From early on, it frequently won't turn on and I have to unplug the power cord and re-plug in back in. I have tried other outlets, including ones that I've had other devices plugged into without issue. For the past month or two, I have to unplug and re-plug into the outlet every time I want to use it to get it to work at all. PITA!!!!