Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $3,499.99

Customer reviews

Rating 4.6 out of 5 stars with 26 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.9 out of 5 stars

100%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Rated 4 out of 5 stars

    Love the fridge but broken drawer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the aesthetic of the fridge only reason I’m saying 4 starts is because I recieved a broken drawer on the top fridge and don’t know how to go about getting it replaced. I am not able to put weight on it or it really tilts down . Other than that love the storage, love how the inside is designed and fridge has been working great since I recieved it despite the broken drawer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Bespoke

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator! It's super spacious and functional. The split freezer is a huge improvement over the large pullout freezer drawer. The two different size ice cubes will be great for entertaining. I can't say enough good things about the Samsung Bespoke!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds fancy, but is so functional.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! The biggest reason is none of thee features are single use - everything plays a dual role. The beverage center has thee refillable pitcher AND the nozzle for filling water bottles. There are 2 different forms of ice. the lower right compartment can be a fridge or freezer. The shelves are all easily movable , so can be changed as your needs change without a lot of hassle. And even though the auto-open door feature sounds like it's just unnecessary, it has made prepping for large meal events when I'm by myself so much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks and performance great.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look of this fridge is top notch. Stainless steel with a see through door that lights up when you get close. Lots of space in the upper compartment and strong plastic on the door selves that shouldn’t break so easily. The sound it makes when you leave your door open for about 30 seconds can be loud and annoying however. The freezer is at the bottom and you can make one side or both sides a freezer section. I’m 6’2 so for me I’m not a big fan of having the kneel everytime I want to get ice or something out of the freezer. Overall I like it and would recommend unless you have a hard time bending over or kneeling down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade to my kitchen

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator and all the flexibility that comes with it. I have more room for beverages without compromising my food space, and the ‘Flex Zone’ is a game-changer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, Functional, and Spacious

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did a lot of research and looked at a lot of refrigerators. We settled on this one based on style, functionality, and limited reviews. Hope it lasts for years to come!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    owner

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is beautiful refrigerator and design is very good easy to access to everything inside reach to water and ice is very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Door sensors is so so

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doors open when they want too and not all the time on their own . You can leave your hand under the door and it won’t open all the time with the sensors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing in cooling and spacious refrigerator! Love it’s exterior design

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 4 door refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only had it a week, so we’re getting used to it, but so far we like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great, delivered was on time. Love the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed and has great features. Good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, cool ice cubes. Wish their was an extra draw for Mets and cheese

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not working - as another review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently remodeled our kitchen to accommodate a larger refrigerator, and after extensive research, we were thrilled to find this Samsung model that seemed to meet all our needs. Unfortunately, upon delivery and installation, the temperature fluctuated significantly between 38-40 degrees, just like another reviewer mentioned. Needless to say, we were extremely disappointed. We contacted Best Buy immediately and were initially informed that a replacement would arrive the following Monday. However, the next day, we received an email stating the new fridge wouldn't arrive until Thursday, leaving us without a refrigerator for nearly a week. As a gesture of goodwill for the inconvenience, we politely requested an extended warranty. Disappointingly, Best Buy refused, stating they were unable to do so. While we understand things happen, it's difficult to have confidence in a product that malfunctions on day one, especially considering its price point. We've always enjoyed Samsung products, and while we appreciate the initial promise of a quick replacement, we believe Best Buy could have demonstrated greater flexibility and customer service in this situation. We hope they reconsider their stance and strive to regain our confidence.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge especially when I needed a new one and got my price match a steal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s very nice and has lots of space. I like that we could change the panels when we like to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be spoke and be flex

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this refrigerator and the fact that it can be flexed even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and the features of this product! Quick instalation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, cant wait to try it soon in my kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my Refrigerator a lot.Lot of space looking so nice

    I would recommend this to a friend