Customer Ratings & Reviews
- Model:
- RF90F29AECRAA
- SKU:
- 12373546
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge and I could not be happier with the size of the screen!
I would recommend this to a friendSamsung bespoke 29cu ft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. The Tech on this fridge is really great
I would recommend this to a friendnot like expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not like what expected to be like how they explain it for us Digital screen very slow docent work always
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
We understand how you feel regarding this fridge. We are here to assist you.
We recommend checking the resources below for steps to take when the screen is slow. Please watch the video and kindly click on the embedded words for more details.
Update the software on your Samsung Family Hub smart fridge:
https://www.samsung.com/us/support/answer/ANS00086663/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1150384802), and it will help our team pull up your information.
^Rodel
Devolución
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The truth is that the space is not that great and the glass gets very dirty, so for me it was not what I expected.
I would recommend this to a friendBrand response from Samsung
Posted .Hi LuzdoryE,
We can feel your disappointment with this fridge. We are here to assist you.
We recommend checking the resources below for steps on how to clean the exterior of the fridge. Please watch from the 2:04 mark up to the 2:31 mark.
How to clean your Samsung refrigerator | Samsung US:
https://www.youtube.com/watch?v=Gw_NOk1rLAY
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1149508950), and it will help our team pull up your information.
^Rodel
Samsung refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator looks great and has alot of storage bit ghe ice maker is slow and inconsistent
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to have a better experience using your refrigerator's ice maker, SergioH. Let's help you out.
To improve your ice maker's performance, please click the link and the hyperlinks and watch the embedded video (if available) for tips.
The ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please include reference number 1151236600 in your message so our team can locate your information.
Have a great day.
-John
Damaged refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my refrigerator on July 7, 2025. It was delivered August 22,2025. When it was taken off of the truck and out of the box, it was badly damaged by the fan. They took it back and now they are telling me I won’t be able to get another one until October 7, 2025. I’ve taken all of my food out of my old refrigerator because it’s not cooling. I’m in a real bind. This is so unacceptable. I’m not happy at all!!! Best Buy has not offered any kind of compensation for my inconvenience. They act like it’s no big deal at all!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Product Ok,. But delivery bad.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is ok, but was delivered in my wrong address, even with my explanation in the store saying that my delivery address was wrong in my records.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Cicero Ferreira,
To better assist you with your delivery experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Thank you.
Nicole
Poor service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to leave review, BUT!! Still didn’t receive, back up until mid October. Next will order from Samsung directly, as I ordered my range, fast, on time + $100 for my old one. I financed and paying monthly installments for not delivered refrigerator
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Awful experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. Stopped working 1/2 hour after it was delivered on Aug 20. Been trying ing to get it fixed ever since. Missed service calls, no shows, and multiple phone calls.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KariT,
We understand the importance of having functional appliances at home. To help you is all we wanted.
We would love to assist you with your service repair as soon as possible. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150742281) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad quality refrigerator and poor service from BEST BUY and need to change 3 time refrigerator and still issue is not resolved
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nipul, we understand your frustration with your fridge. We would like to speak to you directly to gather more information about your fridge to assist you better.
To provide feedback on the customer service experience you had with the retailer. Please get in touch with Best Buy's customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150461160) to help our team pull up your information.
Have a great day.
^Camille
Really bad item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only have 15 days with this fridge and already started having issues with, the display panel stopped working and now Best Buy come with excuses regarding replacing my item. Every store have a 90 day store warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand the urgency of this review. Let's get this rectified right away, Kevin.
To help get the display panel working and performing at its best, kindly follow the troubleshooting steps in the link below. There's a YouTube video and a hyperlink included; kindly visit them.
The refrigerator panel will not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01202605/#refrigerator-panel-will-not-respond
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148961020, to help our team pull up your information.
Have a great day!
^Chrystel
Incomplete installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor installation. When I close the door, entire fridge is shaking. I didn’t expect this kind of installation.
I would recommend this to a friendBrand response from Samsung
Posted .PradeepN, we understand your frustration if your fridge is shaking. Allow us to help.
We recommend that your fridge be installed on a leveled, flat, solid floor to avoid shaking.
Please refer to your user manual for more details. Turn to pages 30 to 31 STEP 4 Leveling the refrigerator."
User Manual
https://downloadcenter.samsung.com/content/UM/202507/20250710110512360/FDR_RF8000F_F-Hub_DA68-04835A_EN_MES_CFR_250703.pdf
To provide feedback on the installation team that installed your fridge, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150573913) to help our team pull up your information.
Have a great day.
^Camille
Worst delivery update and system, long wait
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad Delivery time change last minute to evening after I have been waiting for almost 2 weeks to get the item
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi FidiaN,
To better address your experience with the delivery schedule of your refrigerator, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Forced Ads Being Rolled Out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is forcing ads to these screens with no option to opt out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Travis,
Your honest review of your refrigerator is very much appreciated. We would love to discuss your fridge concerns with you.
There is no way to permanently opt out of the ads. However, to make an ad disappear, click on the X in the upper-right corner.
Should you have other concerns with your refrigerator, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1150897733) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Very bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad service, the refrigerator broken for delivery
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Best fridge ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the coolest fridge ive ever owned. The pitcher refilling itself is cool for filling up coffee in the morning. Or stsnly cups and such. It makes enough ice for 6 people who use a lot of ice to be happy. And the camera ai thing is neat. It tells you all kinds of things. Helps with rotating groceries so you know for sure they are being used. And it makes recipies. I made a shrimp and rice dish off the recipie guide and it was good. My one gripe is that getting ice at nitlght is quite loud. But so was the old fridge dispensor when you wanted crushed ice.
I would recommend this to a friendExcellent refrigerator!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! The one-touch automatic opening of the doors, the pictures it takes each time you remove or add something to it, the middle drawer gets very cold. Super quiet, and the Android OS on the door is like my phone. Great to have music, tv, etc, playing on it. And I'd rather have limited space in the freezer to store ice rather than the refrigerated top part.
I would recommend this to a friendFamily hub its a ga.e changer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to share my outstanding experience at the Northridge Best Buy with Chris. He was incredibly professional and provided top-tier customer service, truly going above and beyond to help us find the best savings. We absolutely love our new Samsung refrigerator with the Family Hub; it’s a great appliance, and Chris’s helpful, transparent approach made us feel completely comfortable buying from this location.
I would recommend this to a friendFridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love! Love! Love! I am having so much fun figuring out what it can do! I love the water and ice features.
I would recommend this to a friendSamsung Bespoke Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation! Works perfectly as described. In spite of high tech options the unit is very intuitive and easy to operate.
I would recommend this to a friend
