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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1975 reviews

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  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,975 reviews
  • Rated 2 out of 5 stars

    Worst Customer Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s customer service is the worst I have ever experienced. Claire, Joel, and the rest of the team are horrible. The supervisors are incompetent and they just blatantly lie. I will never purchase anything from this place again. Considering the amount of money I spend at this place you would think that customer loyalty would matter. But I guess not. You just lost a loyal customer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    gooooooooooooooooooooooooooooooooooooooooooooooood

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service TJ was awesome explaining the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is my favorite brand among all my appliances. They are user friendly and excellent quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and was relatively simple to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the best offers, services, prices, brands and Quality,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy provides excellent service and love fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice can't wait to assorted color door panels, fingerprint resistant is a great plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! The water pitcher is great to have flavored water.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has given me nothing but grief from the day it was delivered. I hate it with every fiber of my being. It is without a doubt the worst refrigerator in existence. Spare yourself the headache. Don't make the mistake I made. Do not buy this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AliaL,

      We understand how you feel about your overall experience with the refrigerator. We want to speak to you directly to know further details about your feedback and to be able to provide support and see what options we can offer to help you.

      Feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1151732878) when you message us so our team can retrieve your information.

      Thank you.

      Nicole Samsung

  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome! It includes so many great features at a competitive price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great refrigerator, but I wished the ice maker would produce more ice. It doesn’t make 6lbs a day as states

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and beautiful refrigerator, loved the interior space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product top notch service very satisfied thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was pretty good, was pleased with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool look and excellent refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent refrigerator. So far looks clean and happy with the decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my newest Samsung refrigerator. It’s similar to my last one. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the refrigerator is working great! Still don't have my front panels, but they should be arriving this week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good other than the ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker doesn’t seem to produce as much ice as it should, but other than that it’s been a good purcahse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best fridge ever, worth the price and does so much!

    I would recommend this to a friend
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