Customer Ratings & Reviews
- Model:
- RF30BB6600AP/AA
- SKU:
- 12373247
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Do not purchase Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have listened to the bad reviews about purchasing from Samsung. I purchased this fridge from a competitor and the fridge wasn’t properly packaged. One shelf fell during transport because it wasn’t secured and shattered another. Samsung said they would take responsibility after several hours on calls with customer service and still not resolved. Now I have a fridge with broken shelf and shards of glass.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
This isn't the experience we want our customers to have. To better assist you with this, please contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
Chrystel
Do NOT buy this fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker ices over, have to use hairdryer to melt-replaced once, new one faulty. Samsung fridges are the #1 reported appliance to consumer affairs in the country. Does not keep food cold! Samsung has some fabulous products, thus is NOT one of them!
No, I would not recommend this to a friendPoor quality Samsung BESPOKE refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within the first week; the drain plug under the water jug leaks. Cheap plastic hinge covers are falling off.
No, I would not recommend this to a friendHorrible Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge only lasted us 6 months before breaking. Samsung sent service people out twice, taking 3 weeks before saying it was unfixable. Because the exact model we purchased with black panels wasn't available they refused to give us any other color and only to refund us. Because we purchased it on sale, all other options were hundreds of dollars more for the same unit just in a different color. Poor service with no flexibility, and no unit should die within 6 months. Would never get one of these again. But sure, its good looking I guess.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We thank you for giving us your honest feedback on a review, Sperlhaus.
We appreciate all observation that helps us understand how to improve our products and services.
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145253358, which will help our team pull up your information.
^Rainly
